problems with Fingerprint sensor

[Avati1992]

hi, i bought this sony xz1 2 weeks ago, now i decided to use the fingerprint but it seems to not work properly, someone have this problem or it's only my device?

 

[snake218]

Remember that US software version doesn't had fingerprint scanner enabled. You need to flash a different region software. This doesn't void warranty.

 

[Avati1992]

Remember that US software version doesn't had fingerprint scanner enabled. You need to flash a different region software. This doesn't void warranty.

i'm european and it have normally, but it some times doesn't work as well :crying::crying:

 

[arslancn]

Keep your fingerprint scanner clean.
If you use case, remove your fingerprint and add again your fingerprint without case. Fingerprint scan area is too small in this phone and cases make smaller this area.