Problems with Parrot Rhythm N' Blue handsfree kit

[amir77a]

I purchased a little while ago the Rhythm N' Blue handsfree & MP3 car kit from Parrot. The product supposed to be 100% BT compatible as declared on Parrots' website.

Working with HTC Kaiser original ROM, I have many problems such as: while trying to make a phone call using the Kaiser, the Kaiser seems to be connected to the carkit, the call is actually made, but neither I nor the other party can hear anything. When many calls come in, I am trying to answer, with no use. Many times I am getting "Connection lost" message on the Rhythm N' Blue screen, and so on.


I was using before Jabra BT headset, with 0 problems.

I was trying to contact Parrot support, but they are having a lousy & poor support. All they wrote was "The HTC Kaiser isn't compatible with the Parrot car radio". I Tried to ask them for a future firmware upgrade. They didn't bother to reply. Wrote them again... they just wrote "The answer is similar to the one given to you previously. One cannot use the Parrot car radio with the HTC Kaiser".

Regardless of their lousy service, whose fault is it the Kaiser or the Parrot handsfree kit?

Assuming they will not help, any options to remedy that problem?

Thanks.

 

[bigdish]

I asked my car kit installer what he thought of changing my CK3100 to the Rhythm N'Blue.
He advised against as he has had problems with many types of phones and refuses to fit until Parrot bring out an update.
r
Andrew

 

[amir77a]

Unfortunatelly it seems that Parrot don't give a damn about those problems. They choose to ignore it and never answer it. No update seems to be on it's way.

If I knew it before, I would never buy that product.

Amir.

 

[bigdish]

Oops
Sorry I dived in when you said MP3 and my man was refering to the CK6100.
He has had compatability problems with your kit though.
This UK forum lists a few http://www.parrot.com/forums/english/viewforum.php?id=10
r
Andrew

 

[amir77a]

If I would have seen those remarks there inthe forum, I would never buy the RNB.

It seems that they treat bad all of their customers.