Problems with Xperia z2

PiskopatYazar

Senior Member
Feb 7, 2013
647
94
0
So far I have see those problems and those make me think twice before buy it.

1- getting too hot easily. Not only when recording 4k videos some users find it getting too hot while browsing Internet. That's not acceptable. I don't want it to be blown off in my hand.

2- screen is dim. I thought that's since I watch the videos on YouTube. Other phones such as samsung s5 and HTC One m8 has got a lot brighter screen. If it is sunny you can see your phone screen that's not good for people especially in hot countries.

3- gap issues. I don't know if this is a big issue but still shouldn't be like that.

4- speakers. So people are happy some people are not. Some people are having issue with income calls they say it's not loud enough and only one speaker works.

Those are so far I can remember/told by people here. Maybe that's why it's been delayed for release who knows.

Do you guys have any other issues with the phone? Please let us know £550 for pay as you go phone is a lot of money I don't wanna regret after I buy it.

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numskull

Senior Member
Oct 19, 2010
261
28
0
So far I have see those problems and those make me think twice before buy it.

1- getting too hot easily. Not only when recording 4k videos some users find it getting too hot while browsing Internet. That's not acceptable. I don't want it to be blown off in my hand.

2- screen is dim. I thought that's since I watch the videos on YouTube. Other phones such as samsung s5 and HTC One m8 has got a lot brighter screen. If it is sunny you can see your phone screen that's not good for people especially in hot countries.

3- gap issues. I don't know if this is a big issue but still shouldn't be like that.

4- speakers. So people are happy some people are not. Some people are having issue with income calls they say it's not loud enough and only one speaker works.

Those are so far I can remember/told by people here. Maybe that's why it's been delayed for release who knows.

Do you guys have any other issues with the phone? Please let us know £550 for pay as you go phone is a lot of money I don't wanna regret after I buy it.

Sent from my GT-N7100 using XDA Premium 4 mobile app

1..... All phones these days get warm when in use, id be more concerned if it wasnt heating up, as for the 4k recording it doesnt bother me too much, its not a feature ill be using anytime soon and im assuming the related software can be fine tuned and updated by sony so it doesnt strain the processor as much

2......Im in great britain so not the sunniest place but weather was quite bright over easter weekend and i had no issues seeing the screen outside

3......As long as its not affecting the water resistance, who cares. If in doubt either treat it like any other phone near water or get it tested by sony

4......Speakers im 50/50 on.... the sound is crisp and clear, just not as loud as other phones. The sound is supposed to be mono on an incoming call, it also cuts to one speaker on my blutooth speakers and on my galaxy if i have headphones in and recieve a call the right earphone cuts out
 

Sensamic

Senior Member
Jul 27, 2010
788
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1..... All phones these days get warm when in use, id be more concerned if it wasnt heating up, as for the 4k recording it doesnt bother me too much, its not a feature ill be using anytime soon and im assuming the related software can be fine tuned and updated by sony so it doesnt strain the processor as much

2......Im in great britain so not the sunniest place but weather was quite bright over easter weekend and i had no issues seeing the screen outside

3......As long as its not affecting the water resistance, who cares. If in doubt either treat it like any other phone near water or get it tested by sony

4......Speakers im 50/50 on.... the sound is crisp and clear, just not as loud as other phones. The sound is supposed to be mono on an incoming call, it also cuts to one speaker on my blutooth speakers and on my galaxy if i have headphones in and recieve a call the right earphone cuts out
You would be more concerned if it wasn't heating up?

You don't care about gaps?

Yeah... we now know you...
 

jadaress1

Senior Member
Nov 22, 2010
897
133
73
Lol... Anyway do u think they will do a fix for the one speaker ****e...

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numskull

Senior Member
Oct 19, 2010
261
28
0
yep id definately be concerned if it didnt heat up while im using it, just about every electrical item i own heats up when in use, if it doesnt then its probably not working properly.......


I dont mind gaps...... as long as they dont affect the waterproofing, my z2 appears to have a couple of (extremely small, less than 1mm) gaps, but im not about hide it away in shame or demand an exchange for a cosmetically perfect handset.......... unless of course they cause the phone to die a watery death, but i doubt that

and finally i'll stick with my overall opinion of the speakers, but as for the one speaker dropping out ignore anything i said, i was mistaking what you was on about with something else.... my bad lol
 

Peav

Member
Jun 10, 2012
12
1
0
I have just received my z2 this morning - opened the box and found the phones back glass panel is raised above the edge of the phone in one corner by 1mm or so.. from the Power button to the bottom corner.

It spoils the whole feel of the phone as its easy to catch the glass.. I imagine its going to get damaged quickly

So I now have to contact company I got it from to arrange a swap, or send it off to Sony.. probably at my own expense.

Premium phone and price with not so premium build quality.. This should never have passed Quality Control.
 

Fadeless

Member
Mar 24, 2014
49
3
0
London
I have just received my z2 this morning - opened the box and found the phones back glass panel is raised above the edge of the phone in one corner by 1mm or so.. from the Power button to the bottom corner.

It spoils the whole feel of the phone as its easy to catch the glass.. I imagine its going to get damaged quickly

So I now have to contact company I got it from to arrange a swap, or send it off to Sony.. probably at my own expense.

Premium phone and price with not so premium build quality.. This should never have passed Quality Control.
Well this isn't very reassuring. :(
 

PiskopatYazar

Senior Member
Feb 7, 2013
647
94
0
I have just received my z2 this morning - opened the box and found the phones back glass panel is raised above the edge of the phone in one corner by 1mm or so.. from the Power button to the bottom corner.

It spoils the whole feel of the phone as its easy to catch the glass.. I imagine its going to get damaged quickly

So I now have to contact company I got it from to arrange a swap, or send it off to Sony.. probably at my own expense.

Premium phone and price with not so premium build quality.. This should never have passed Quality Control.
give it back to place you bought. do not give a single penny for returning it. its not your fault and it is not supposed to come out from your pocket. do not get it fixed get a brand new one.

faulty phones make me think again why the z2 is postponed so many weeks ahead. there is definitely something wrong with this phone in one point. overheating, out of shape design, gaps on the top of the device, speakers etc.
 
Last edited:

Fadeless

Member
Mar 24, 2014
49
3
0
London
give it back to place you bought. do not give a single penny for returning it. its not your fault and it is not supposed to come out from your pocket. do not get it fixed get a brand new one.

faulty phones make me think again why the z2 is postponed so many weeks ahead. there is definitely something wrong with this phone in one point. overheating, out of shape design, gaps on the top of the device, speakers etc.
Do you think they would have solved all these problems by the start of May (which is when most people get their phone)? If not then all these delays would have been a complete waste of time...
 

PiskopatYazar

Senior Member
Feb 7, 2013
647
94
0
Do you think they would have solved all these problems by the start of May (which is when most people get their phone)? If not then all these delays would have been a complete waste of time...
Start of may is not guaranteed for release. Some companies giving date for 24th of may. Hope everybody will be happy at the end of the day but Sony is not doing well so far. Postpone is a really bad start and faulty phones comes up after waiting months or weeks is more disappointing. If you are not ready for launch do not announce your phone.

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Peav

Member
Jun 10, 2012
12
1
0
give it back to place you bought. do not give a single penny for returning it. its not your fault and it is not supposed to come out from your pocket. do not get it fixed get a brand new one.

faulty phones make me think again why the z2 is postponed so many weeks ahead. there is definitely something wrong with this phone in one point. overheating, out of shape design, gaps on the top of the device, speakers etc.
Replacement arranged - company picking up phone free of charge in the morning.
No Idea when the replacement will be received though.
 

Jiyeon90

Senior Member
Nov 8, 2012
987
234
0
I have just received my z2 this morning - opened the box and found the phones back glass panel is raised above the edge of the phone in one corner by 1mm or so.. from the Power button to the bottom corner.

It spoils the whole feel of the phone as its easy to catch the glass.. I imagine its going to get damaged quickly

So I now have to contact company I got it from to arrange a swap, or send it off to Sony.. probably at my own expense.

Premium phone and price with not so premium build quality.. This should never have passed Quality Control.
Post pics please

Sent from my Xperia Z1
 

PiskopatYazar

Senior Member
Feb 7, 2013
647
94
0
Replacement arranged - company picking up phone free of charge in the morning.
No Idea when the replacement will be received though.
will probably take 2 weeks hopefully quickest.

make sure they dont replace it with refurbished one. if they do insist on brand new one.
 

Peav

Member
Jun 10, 2012
12
1
0
Best Pic I could get :-

h.t.t.p://i.imgur.com/e0G13F9.jpg (Cannot post links - file to big to attach to this post I think sorry XDA! )

You can see the glass panel is raised above the aluminium frame.
 
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kersey

Senior Member
May 30, 2009
1,233
190
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Best Pic I could get :-

h.t.t.p://i.imgur.com/e0G13F9.jpg (Cannot post links - file to big to attach to this post I think sorry XDA! )

You can see the glass panel is raised above the aluminium frame.
Damn, that's really poor workmanship. Let's hope your replacement is perfect and you don't need to wait too long

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paddylaz

Senior Member
Mar 6, 2012
323
100
0
Best Pic I could get :-

h.t.t.p://i.imgur.com/e0G13F9.jpg (Cannot post links - file to big to attach to this post I think sorry XDA! )

You can see the glass panel is raised above the aluminium frame.

Out of interest Peav where are you from/where did you get the handset from? Yeah I agree with kersey that is outrageous.
 

PiskopatYazar

Senior Member
Feb 7, 2013
647
94
0
Take a look at here http://talk.sonymobile.com/t5/Xperia-Z2/bd-p/xperia_z2 a few Problems are posted.
Oh man there are a lot more problems than I thought. People complaning to Sony directly instead of telling people here :). I think Im right with my opinion never buy a newly released phone there are always problems at some point. Wait a month or so and get them after. My wife bought newly s4 when it was out the phone was getting far too hot she was scared to use it cos it might blow off on her hand. we complained and got a brand new one which is okay. All my old iphones were the same some had sound problem some had glass problem.
 

kersey

Senior Member
May 30, 2009
1,233
190
0
It seems that Sony were in so much of a rush to assemble the phones to get them 'out there' that quality control suffered big time.

Am gonna make sure that mine is perfect before keeping it even if it means returning it time after time.

Am hoping all of these build issues are solved when its officially released in May

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