Hi all,
I've read in various forums people having poor recognition of their fingerprints on the Mate 20 pro in-screen scanner and I too was suffering the same issue. Oddly, I found that over time, my right thumb (the finger I used the most) was being recognised more consistently. This then led me to believe that the system improves recognition the more you use it. So....
If you head into the "fingerprint ID" area under the security and privacy menu, there's a feature named "identify fingerprint". If you select that and repeatedly try each finger, as it recognises the finger, it begins improving immediately. I did this with 4 fingers and after about a minute of "training", my success rate for all fingers went from sub 30% to greater than 90%.
Hope this helps.
Darren
I've read in various forums people having poor recognition of their fingerprints on the Mate 20 pro in-screen scanner and I too was suffering the same issue. Oddly, I found that over time, my right thumb (the finger I used the most) was being recognised more consistently. This then led me to believe that the system improves recognition the more you use it. So....
If you head into the "fingerprint ID" area under the security and privacy menu, there's a feature named "identify fingerprint". If you select that and repeatedly try each finger, as it recognises the finger, it begins improving immediately. I did this with 4 fingers and after about a minute of "training", my success rate for all fingers went from sub 30% to greater than 90%.
Hope this helps.
Darren