I'm on my 3rd day with the LG display and not a hint of green tint so far. How long does it normally take before it starts getting worse?
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PSA: Huawei Mate 20 Pro has a display problem - Gluegate
- Thread starter NewtScamander
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If the next one comes faulty, they will have to cancel your contract. That is what they have offered me.
---------- Post added at 11:10 AM ---------- Previous post was at 11:09 AM ----------
Well if you can't spot it straight away, it might take 2 to 7 days. My first one took about 5 days to get bad.
The original person I spoke with a few days ago said I could terminate contract if 2nd phone was also faulty.
But the person I spoke with today said I could not and would only get a replacement. So it seems to be a different story depending on who you speak with a customer services.
There should just be specific response across the board when these issues arise so we all know where we stand and not different actions it seems like we have at the moment depending on supplier and country.
But the person I spoke with today said I could not and would only get a replacement. So it seems to be a different story depending on who you speak with a customer services.
There should just be specific response across the board when these issues arise so we all know where we stand and not different actions it seems like we have at the moment depending on supplier and country.
Forgive my doubting you. But photographic evidence would have helped you get your point across. So it's looking like it's a manufacturing fault if that's the case.
Got a surprise delivery from Vodafone today. Third mate 20 pro. This one has a...... BOE screen! Fingers crossed. Screen looks very homogeneous out of the box.......
Its all good
Tried to take a picture with my old phone but I guess my old phone is to bad at taking pictures in low light.It should be notable from start. On my first mate 20 pro it could only be seen when explicitly testing with oled tools in a dark room during the first days. When I sent it back after a week a greenish tint could be seen at nearly full brightness when having a light grey background.
---------- Post added at 01:24 PM ---------- Previous post was at 01:17 PM ----------
Just got the replacement for my first Mate 20 Pro, which suffered from the green screen issue and luckily it's a BOE screen that doesn't have this issue.
However it appears to me that surfaces have a slight sandpaper-like texture to them instead of being a smooth surface (especially noticeable when using gboard or on grey or white areas).
By the way smart resolution is of course turned off, thought at first that this could be the reason.
Me too, decided to cancel the contract FOC after the third dodgy replacement. Might try again once all the old stock is shifted.
I was outside the 14 days, but inside the 28 days. Seems that it depends who you speak too....
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Its all good
What is the name of the Swedish forum?
Somebody earlier said the same, the BOE screen isn't as nice as the LG one. I guess I am one of the lucky ones. I have an LG screen on day 22 and no green.
I've just received my replacement from CPW/Mobiles.co.uk and it's the BOE screen in Twilight serial number 18B05. Screen looks and feels fine to me. So I'm happy now
Exactly the same as me.
I've the LYA-L09, or what is the same, the version of a single sim.
Enviado desde mi LYA-L09 mediante Tapatalk
As you can see I had the greenisch tint on the phone. I cancled the contract at the mediamarkt they dont want to help me. I must wait 24h and then next week saterday choosing an new contract at T-Mobile shop. They guarenteerd they have not the faulty displays!
View attachment 4645189
View attachment 4645189
Can confirm I also have a BOE screen on my 3rd device from Vodafone today. Promising.
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i had THREE faulty units so far ,do you think me or other people with this problem like to waste our time over the phone with vodafone cpw three ee o2 to ask everytime replacements and start again to put the apps and the other things in a new phone?for what? jesus some people man....
Sent from my LYA-L09 using Tapatalk7Ok so I have 3 different phones and have taken a couple of pics. All on the same settings and all the same leave of light
The one the far right is the LG screen that has the dreaded green edges. The middle phone is a replacement LG screen arrived yesterday and the far left is a BOE screen arrived yesterday as well.
As you can see they are all different. The BOE actually has a grey tinge to it and in the dark its really hard to read and doesn't seem to adapt much to going from a light room to a dark. The second LG screen has a kind of blue hue to it and seem to adapt more, and the old LG screen is yellow and has not hope.
I am actually really surprised at the difference in the screens. I actually prefer the new LG screen, it doesn't have any green bleed as yet, but worried it may in a few days.7
-Oneplus is a budget phone so mistakes are more easily forgiven. Plus usualy battery drain is a software problem, all ot takes is an update to fix it. No need to exchange your device and be left without a phone for weeks.
-The Pixel isnt getting as much attention because it was not nearly as hyped as the Huawei Mate 20 Pro. Many people like myself have been looking forward to this phone's announcement for months, every new leak making is want it more, whereas the pixel wasnt really a big deal. It's a good device but with no outstanding feature and no built up hype.
-The Huawei is getting this much attention because of the amount of hype surrounding it. Huawei have been pushing it a lot and advertising it everywhere, we had months of leak to build up the expectations, their presentation conference got us all amazed and the press-conf reviews presented it as the best android phone until 2019 spring releases. Also it is the first Huawei device to reach the "top brand" 1000€ price tag, so considering their lower-than-usual prices were one of their big selling point before, people really expected the phone to live up to that price bump. So it's no wonder that after all of that, any form of major issue will make people angry. Especialy since the issue requirzs exchange or repairs, unlike a software problem.
-As for other android forums, honestly I am speaking for myself here, but I dont know any. I know some android news websites, a few general tech forums here and there with usualy a less "specialized" audience (LTT, local forums)... Whenever I search for help on google XDA is the only reliable forum that shows up. And whenever I want actual real-life reviews of a phone, XDA is the only place online for that, as any other review is usualy either from tech journalists who dont use the device like a normal person would (would it be because they didnt pay for it alone. You tend to be way more picky when it's your money that's at stake) or amazon meh reviews. So I am not surprised that XDA has the biggest amount of complaints. Its simply because XDA is the only real place to go for that kind of stuff.
-I feel like your post heavily implies that XDA is biased against Huawei and for Oneplus/Google. Well, to that I simply reply that the whole internet this year is biased in favor of oneplus. From journalists to regular users, just because it's cheaper than regular flagships for similar specs people will ignore most flaws saying it's what you should expect at that price but wont hesitate to call other brands bad because of their prices regardless of the quality of the phone. As for the pro-google bias, I agree and will simply sum it up with one sentence : "stock-android purists". Those people are as annoying as the people who will defend Linux over anything regardless of what the topic is. But oh well what can you do. Many "purists" will trashtalk anything that isnt stock android. So for those people anything that isnt a Google phone (or a Oneplus since the skin is similar) is bad. Same goes for bootloaders and stuff like that, even though the large majority of users dont care at all. But XDA being heavily specialized in android phones and dev, it is understandable that a lot of active users here think this way. In any case, it does not invalidate criticism, complaints or praise. Just ignore the more extreme reviews of the bunch. But a good device deserves to be praised, and a device with a problem as significant as the Mate20's deserves to be heavily criticized. People dont hate the phone, quite the opposite, they want to love it and they do when it works, they just are mad at the issue, and have better things to do with their time than swapping unit over and over.
