I'm on my 3rd day with the LG display and not a hint of green tint so far. How long does it normally take before it starts getting worse?
PSA: Huawei Mate 20 Pro has a display problem - Gluegate
- Thread starter NewtScamander
- Start date
If the next one comes faulty, they will have to cancel your contract. That is what they have offered me.
---------- Post added at 11:10 AM ---------- Previous post was at 11:09 AM ----------
Well if you can't spot it straight away, it might take 2 to 7 days. My first one took about 5 days to get bad.
The original person I spoke with a few days ago said I could terminate contract if 2nd phone was also faulty.
But the person I spoke with today said I could not and would only get a replacement. So it seems to be a different story depending on who you speak with a customer services.
There should just be specific response across the board when these issues arise so we all know where we stand and not different actions it seems like we have at the moment depending on supplier and country.
But the person I spoke with today said I could not and would only get a replacement. So it seems to be a different story depending on who you speak with a customer services.
There should just be specific response across the board when these issues arise so we all know where we stand and not different actions it seems like we have at the moment depending on supplier and country.
Forgive my doubting you. But photographic evidence would have helped you get your point across. So it's looking like it's a manufacturing fault if that's the case.
Got a surprise delivery from Vodafone today. Third mate 20 pro. This one has a...... BOE screen! Fingers crossed. Screen looks very homogeneous out of the box.......
Its all good
Tried to take a picture with my old phone but I guess my old phone is to bad at taking pictures in low light.It should be notable from start. On my first mate 20 pro it could only be seen when explicitly testing with oled tools in a dark room during the first days. When I sent it back after a week a greenish tint could be seen at nearly full brightness when having a light grey background.
---------- Post added at 01:24 PM ---------- Previous post was at 01:17 PM ----------
Just got the replacement for my first Mate 20 Pro, which suffered from the green screen issue and luckily it's a BOE screen that doesn't have this issue.
However it appears to me that surfaces have a slight sandpaper-like texture to them instead of being a smooth surface (especially noticeable when using gboard or on grey or white areas).
By the way smart resolution is of course turned off, thought at first that this could be the reason.
Me too, decided to cancel the contract FOC after the third dodgy replacement. Might try again once all the old stock is shifted.
I was outside the 14 days, but inside the 28 days. Seems that it depends who you speak too....
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What is the name of the Swedish forum?Its all good
Somebody earlier said the same, the BOE screen isn't as nice as the LG one. I guess I am one of the lucky ones. I have an LG screen on day 22 and no green.
I've just received my replacement from CPW/Mobiles.co.uk and it's the BOE screen in Twilight serial number 18B05. Screen looks and feels fine to me. So I'm happy now
Exactly the same as me.
I've the LYA-L09, or what is the same, the version of a single sim.
Enviado desde mi LYA-L09 mediante Tapatalk
As you can see I had the greenisch tint on the phone. I cancled the contract at the mediamarkt they dont want to help me. I must wait 24h and then next week saterday choosing an new contract at T-Mobile shop. They guarenteerd they have not the faulty displays!
View attachment 4645189
View attachment 4645189
Can confirm I also have a BOE screen on my 3rd device from Vodafone today. Promising.
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