If the next one comes faulty, they will have to cancel your contract. That is what they have offered me.I cannot cancel my contract without paying off the full term which would be at a guess around a £1000 or more. Looks like I'm stuck in this contract and I will just be sending the phone back and forth until I get a non defective device.
I actually really like this phone so I'd be happy staying with it as long as its without issue.
Well if you can't spot it straight away, it might take 2 to 7 days. My first one took about 5 days to get bad.I'm on my 3rd day with the LG display and not a hint of green tint so far. How long does it normally take before it starts getting worse?
Great conclusion! I made an account because I wanted to tell you guys about a problem that I thought you would like to know of, my mistake! I dont really care if you believe me or not but I cant figure out why you would think that im lying? Do you so desperatly wanna believe that a BOE display will guarantee you a perfect phone? Sorry guys thats not the case. We have a poll on a swedish android forum and there are serveral people that have gotten a bad BOE display and many more with a crappy LG display.
I really thought I had got my hands on a good display when I unboxed my fourth phone and installed device info and it said BOE. So you can believe my disapointment when I realised that was not the case.
Anyways good luck guys, I hope you all will find a perfect phone, regardless if you get a LG or BOE!
Its all good Tried to take a picture with my old phone but I guess my old phone is to bad at taking pictures in low light.Forgive my doubting you. But photographic evidence would have helped you get your point across. So it's looking like it's a manufacturing fault if that's the case.
It should be notable from start. On my first mate 20 pro it could only be seen when explicitly testing with oled tools in a dark room during the first days. When I sent it back after a week a greenish tint could be seen at nearly full brightness when having a light grey background.I'm on my 3rd day with the LG display and not a hint of green tint so far. How long does it normally take before it starts getting worse?
Me too, decided to cancel the contract FOC after the third dodgy replacement. Might try again once all the old stock is shifted.This is crazy. I am getting my 5th replacement from EE tomorrow, and they phoned Huawei who confirmed there is a fault with the early batches.
EE also gave me a £30 credit on my account for the hassle I was having. Can't believe how our treatment is differing so much. I would try again with them.
I am over the 14 days as well but they say that with a fault, they will replace or cancel the contract within 28 days.
Mine is Twilight colour by the way.
Somebody earlier said the same, the BOE screen isn't as nice as the LG one. I guess I am one of the lucky ones. I have an LG screen on day 22 and no green.---------- Post added at 01:24 PM ---------- Previous post was at 01:17 PM ----------
[/COLOR]Just got the replacement for my first Mate 20 Pro, which suffered from the green screen issue and luckily it's a BOE screen that doesn't have this issue.
However it appears to me that surfaces have a slight sandpaper-like texture to them instead of being a smooth surface (especially noticeable when using gboard or on grey or white areas).
By the way smart resolution is of course turned off, thought at first that this could be the reason.
Exactly the same as me.Somebody earlier said the same, the BOE screen isn't as nice as the LG one. I guess I am one of the lucky ones. I have an LG screen on day 22 and no green.