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[Q] a BRAND NEW kind of charging problem

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-Psycho-

Senior Member
Apr 17, 2012
61
14
Before everyone starts accusing me of not running a simple search, take it easy, been done. And yet, nothing to help me on the matter.

So here's the thing:

Her phone won't charge. Not when plugged into the wall, BUT when I plug her phone into the computer it is recognized and allows file transfer and everything, but just that - it still won't charge.

Here's what I've found out so far:

- Not a problem with the charger: I'm using the original charger, and it works flawlessly on my own Gnex running PA 4.4
- Nothing wrong with the battery: swap batteries between phones, my phone works fine with her battery, her phone still won't charge.
- When her phone is completely OFF and I plug it in to my PC, it plays the sound of connecting and disconnecting a device, and prompts that it doesn't recognize the USB device. If I tap the power button for a second while it's off (not holding it long enough for it to turn on), it does the same thing connecting-then-disconnecting sounds and "doesn't recognize the USB device".

So - has anyone ever run into this problem before? Know how to fix it? I know the chances are it's just a hardware malfunction, but it's weird because of the ability to transfer files- usually the problem is the reverse.

In the meantime we're using my phone as a charger for both batteries untill we get the spares and wall charger we ordered, but it's a real pain.
Just trying to find a better solution than taking apart the phone and try and fix it or just ordering a new Nexus 5 (which is tempting, but don't really have the money to spend on it...)
 

DR3W5K1

Senior Member
Aug 25, 2012
654
322
Before everyone starts accusing me of not running a simple search, take it easy, been done. And yet, nothing to help me on the matter.

So here's the thing:

Her phone won't charge. Not when plugged into the wall, BUT when I plug her phone into the computer it is recognized and allows file transfer and everything, but just that - it still won't charge.

Here's what I've found out so far:

- Not a problem with the charger: I'm using the original charger, and it works flawlessly on my own Gnex running PA 4.4
- Nothing wrong with the battery: swap batteries between phones, my phone works fine with her battery, her phone still won't charge.
- When her phone is completely OFF and I plug it in to my PC, it plays the sound of connecting and disconnecting a device, and prompts that it doesn't recognize the USB device. If I tap the power button for a second while it's off (not holding it long enough for it to turn on), it does the same thing connecting-then-disconnecting sounds and "doesn't recognize the USB device".

So - has anyone ever run into this problem before? Know how to fix it? I know the chances are it's just a hardware malfunction, but it's weird because of the ability to transfer files- usually the problem is the reverse.

In the meantime we're using my phone as a charger for both batteries untill we get the spares and wall charger we ordered, but it's a real pain.
Just trying to find a better solution than taking apart the phone and try and fix it or just ordering a new Nexus 5 (which is tempting, but don't really have the money to spend on it...)

Its the micro USB port the pins are bent homie.

Some pins allow charging some allow data transfer. The ones for charging are damaged in your case.

Sorry to bring bad news.
 
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-Psycho-

Senior Member
Apr 17, 2012
61
14
Its the micro USB port the pins are bent homie.

Some pins allow charging some allow data transfer. The ones for charging are damaged in your case.

Sorry to bring bad news.

Yup. Just this moment after a really really really close examination of the port and comparing it to my own phone, one tiny half a millimeter peice of metal is bent out of place and broken. Gotta order a new port ASAP and try and change it.

Thanks mate!

But hey, look at the bright side... a fun home project to immerse myself in instead of prepare for my finals! :laugh:
 

-Psycho-

Senior Member
Apr 17, 2012
61
14
Its the micro USB port the pins are bent homie.

Some pins allow charging some allow data transfer. The ones for charging are damaged in your case.

Sorry to bring bad news.

Back with worse news. Just replaced my wife's micro USB port on her i9250 GNex, and.... same thing. Still won't charge, computer recognizes it. Now I'm completely baffled. Thought for a moment that maybe I had been such a fool as to have put back in the old port, but unfortunately, it wasn't my stupidity.

Ideas, anyone?
 

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    Before everyone starts accusing me of not running a simple search, take it easy, been done. And yet, nothing to help me on the matter.

    So here's the thing:

    Her phone won't charge. Not when plugged into the wall, BUT when I plug her phone into the computer it is recognized and allows file transfer and everything, but just that - it still won't charge.

    Here's what I've found out so far:

    - Not a problem with the charger: I'm using the original charger, and it works flawlessly on my own Gnex running PA 4.4
    - Nothing wrong with the battery: swap batteries between phones, my phone works fine with her battery, her phone still won't charge.
    - When her phone is completely OFF and I plug it in to my PC, it plays the sound of connecting and disconnecting a device, and prompts that it doesn't recognize the USB device. If I tap the power button for a second while it's off (not holding it long enough for it to turn on), it does the same thing connecting-then-disconnecting sounds and "doesn't recognize the USB device".

    So - has anyone ever run into this problem before? Know how to fix it? I know the chances are it's just a hardware malfunction, but it's weird because of the ability to transfer files- usually the problem is the reverse.

    In the meantime we're using my phone as a charger for both batteries untill we get the spares and wall charger we ordered, but it's a real pain.
    Just trying to find a better solution than taking apart the phone and try and fix it or just ordering a new Nexus 5 (which is tempting, but don't really have the money to spend on it...)

    Its the micro USB port the pins are bent homie.

    Some pins allow charging some allow data transfer. The ones for charging are damaged in your case.

    Sorry to bring bad news.