[Q] Activesync Slow

[sgtagem]

I set up my Xoom with my exchange account last week, everything was working fine or so i thought. Now im seeing that Im getting email 10-15 min after it shows up in my inbox. When I was using touchdown I would get the email on my Xoom before my computer most times. Is anyone else haveing issues like this. I prefer the stock app but I would like email to come in fast. Right now I must go into the email app and refresh it.

more info:
3g xoom
Connected to work wifi at this time
set to sync 1 week (Push as messages arive)
no contact sync
no calendar sync

Things I have tried:
removing the account, clearing data and application menu, re-add
I changed the ammount sync'd to 3days (no change)

someone help

 

[sgtagem]

Self bumb. HELP IM GOING NUTS. I noticed the same issue is going on with my phone too. all other users in network with android phones are fine. just me >.< could activesync be freeking out because I have 2 devices trying to sync

 

[B Dizzle]

Noticed a bit of a delay as well today with the stock app. My phone (Nexus one) gets mail pretty much at the same time outlook does but a 5 minute delay on the Xoom. Are you guys on Exchange 2010 or 2007? We are on 2007 currently migrating to 2010 and should be completely done with the move in a few weeks. Hoping 2010 corrects the issue.

Are you using any task killers? I am so tomorrow I am going to disable them and see if there is a change.

Sent from my Xoom using Tapatalk

 

[B Dizzle]

So no luck this morning with the default email app. Touchdown, however, worked nicely. I am actually receiving my email on the tablet before my phone now. Not the ideal solution but it works.

 

[lanternca]

I have the same set up. Android phone and Xoom set up to activesync. Every once in a while, the xoom is very slow in updating. Not sure why. If anyone has any thoughts, please let us know!

 

[B Dizzle]

I think this is an issue with Honeycomb. I have also noticed that sometimes GMail does not sync as quick as my phone does. Using the Wifi Only model btw.

 

[sgtagem]

Ok, after i went home last night I noticed things got better. Today while im at work everything seems ok. takes about 10 sec or so to sync to my Dinc and Xoom.

What we did to fix things:

1. logged into the mobile admin site for our active sync, I have been sync'ing virtual android systems and I had 9 different devices sync'ing everytime an email went out. so we deleted all my unused devices. ( there was 2 copies of my phone from flashing)

2. In the mobile admin site your exchange account is seen by an Alias. whith all the T/S steps I had been trying my alias in exchange got deleted. This does not prevent Active Sync from getting email to me but it does make it look a bit longer to find the right mailbox.

3. I noticed that I had many services trying to sync the same info this is bad. Touchdown was still running even after i tried to remove my account. Uninstalled it. Gmail is trying to sync books/calendar/contacts so i uncecked all ( I use exchange for everything)

4. Under running services I saw that attachment downloader was running in overdrive all the time. So in the account settings of the exchange account I unchecked " auto download attachments when on wifi." We email pdf's all the time they can get big and I saw that I would not get am email untill the entire pdf was downloaded. Also We use HTML email sigs, each sig is 3 attachments. After I made this change the attachment downloader service seemed to let up alot. if it didnt help me email issue it at least freed up some ram

Im not saying that anyone of these steps was the end solution to my problem but they all seemed to make things run a bit better.