[Q] Another person whose phone won't turn on

A.Camacho

New member
Oct 18, 2012
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Mayagüez
This morning, a housemate's well-charged Motorola RAZR XT 910 froze and turned off. It has not turned on since. She found it a little wet on the inside, something which we can only explain as an effect of the humidity, as she takes great care of her phone. We carefully pried the screen apart to dry it out, and managed that with no trouble. We broke nothing, as far as hardware is concerned, but it still didn't work.

After it turned off, it turned on a red light. Later on, the light was a blinking red one. When the phone was connected to the computer, it turned on a white one as usual. Other than that, it has done nothing.

We've tried reboots soft and hard, as the phone had been freezing frequently (apparently a common problem), specifically the following:
  • pressing the power button for 30 seconds
  • pressing the power button and volume up (+) button for 10 seconds
  • pressing the power button and volume down (-) button for 10 seconds
  • pressing the power button, volume up (+) and volume down (-) for 10 seconds

None of them have worked so far, and all have been tried multiple times. Another trick I've read about is to remove the SIM card for about 5 minutes before replacing it and trying to turn on your phone. No luck with that, either. Does anybody have any suggestions on what else we could try?
 

A.Camacho

New member
Oct 18, 2012
2
0
0
Mayagüez
@craftyguy: Sorry. This subforum was the one returned by the forum's search engine. I'm not very familiar with the line of products. Which forum should I have posted this in? The other ones I see are the Droid RAZR forums. Are those it? Do we have to call a moderator to move this thread, or is there some tool for doing that I'm not noticing?

@alpha beta gaga: I'm in Puerto Rico. The phone's user spends plenty of time inside air conditioners, which is how we came up with the explanation.