[Q] Any way to recover contacts on Lumia 520 via USB?

[★]

Senior Member
Dec 13, 2009
1,907
14
0
England
Context: My mum smashed her phone screen and has bought a replacement. She's trying to recover her contacts to move across to her new device. I looked in her live account but it seems all her contacts aren't synced up. What I need to do is use the old somehow and make it sync up the contacts so they can then be retrieved on the new one. Yet obviously as the touch screen is unresponsive there seems no way of doing this? Is there some sort of utility that can let you control the screen via a USB connection? I had a quick scan around but only seem to find results for Android. The other problem is she is 80 miles away so I'm having to do this over the internet and phone using teamviewer. I'm not physically there so I can't have a look at the phone myself.

Any help would be much appreciated!
Cheers :)
 

OmegaWare

Member
May 31, 2015
12
3
0
Almelo
I had a case like this once. The closest i could get was a remote desktop with the phone's basic storage access from windows explorer, no further. I ended up replacing the screen with one from a donor L520.

Shortest way should take you about 3 days:

-Get a broken L520 off Ebay
-Have your mother send you the phones
-Replace the screen
-Transfer the contacts to the new phone
-Return the new phone

and lastly: Keep the L520 for research :D