Context: My mum smashed her phone screen and has bought a replacement. She's trying to recover her contacts to move across to her new device. I looked in her live account but it seems all her contacts aren't synced up. What I need to do is use the old somehow and make it sync up the contacts so they can then be retrieved on the new one. Yet obviously as the touch screen is unresponsive there seems no way of doing this? Is there some sort of utility that can let you control the screen via a USB connection? I had a quick scan around but only seem to find results for Android. The other problem is she is 80 miles away so I'm having to do this over the internet and phone using teamviewer. I'm not physically there so I can't have a look at the phone myself.
Any help would be much appreciated!
Cheers
Any help would be much appreciated!
Cheers