[Q] Anyone else preorder from Radio Shack?

anthonyramaru

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Nov 7, 2010
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I preordered from Radio Shack on June 6th. I was told by several associates as well as the store manager that the phone would be in on June 21st. I even called on the 20th to confirm and was told everything was fine and the phone shipped on the 19th. Well the 21st has come and gone and after several emails, phone calls I still have no answers regarding when phones will be in. Best Buy has already started giving their customers their preordered phones. Does anyone have any relevant information regarding when I can expect shipments to get in from Radio Shack?
 
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dtr145r

Senior Member
Nov 11, 2010
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I preordered from Radio Shack on June 6th. I was told by several associates as well as the store manager that the phone would be in on June 21st. I even called on the 20th to confirm and was told everything was fine and the phone shipped on the 19th. Well the 21st has come and gone and after several emails, phone calls I still have no answers regarding when phones will be in. Best Buy has already started giving their customers their preordered phones. Does anyone have any relevant information regarding when I can expect shipments to get in from Radio Shack?
I too pre ordered from radio shack.
I have no info tho either...
If I knew I wouldn't get it I wouldn't have ordered from them...

Sent from my SPH-D710 using xda premium
 
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anthonyramaru

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Nov 7, 2010
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I have preordered with them before with no problem. The things is if they knew it was going to be delayed they should have contacted people to let them know. It is also starting to annoy me that Best Buy is fulfilling their preorders as we speak. I just want some answers as to when they will receive the phone incase I need to make arrangements to purchase it elsewhere.
 

QWIKSTRIKE

Senior Member
Aug 9, 2011
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I have preordered with them before with no problem. The things is if they knew it was going to be delayed they should have contacted people to let them know. It is also starting to annoy me that Best Buy is fulfilling their preorders as we speak. I just want some answers as to when they will receive the phone incase I need to make arrangements to purchase it elsewhere.
There is a shortage on this product where would you get it....I went to best buy today in my area and they had none. The Sprint Corporate store didn't have them either. That said be patient man do you think they are holding them to keep them from you.....stay informed!
 

HotInEER

Senior Member
May 22, 2010
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Frederick, MD
I ordered mine from Radio Shack and they have no clue when it will come in. I ordered one from Best Buy for my wife in white since Radio Shack did not show it for pre order in their system. Called BB again today for the wife and they told me they only received 2 Sprint Galaxy S3 today, and they had already called those customers, but did not receive any for AT&T.

Upset for her to because they assured me they were told the Sprint ones would be in on Friday and Saturday. Will check again tomorrow, at least they seem to be getting info, all Radio Shack would tell me is they don't know and hopefully it will not be longer than a week.

I should have ordered from Sprint online, then I would have gotten them both by now.
 
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dasfool

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Nov 6, 2008
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Unprofessional

I also preordered from Radio Shack. When I preordered I was told the devices would be in on the 21st and asked when I would be in that day (I said "when the store opened"). I went in when the store opened on the 21st and the employee read me an email that she received that morning saying there would be a delay of at least one week and possibly two. What bothers me is that I got this info when I went to get my phone. What also bothers me is that best buy is fulfilling preorders already which makes me think that Best Buy is paying to have the phones quickly shipped to their stores where Radio Shack is not or Best buy is getting some sort of special treatment.

Honestly, if I had known this was going to occur I would have skipped Radio Shack. The lack of communication and, not to mention, product is pretty unprofessional and I will be trying to get a hold of someone who matters within Radio Shack to let them know that this has likely lost them some customers.
 

anthonyramaru

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Nov 7, 2010
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I emailed Radio Shack's corporate offices as well as left posts on their Twitter and Facebook accounts trying to get answers. This was done this morning and I have yet to receive a response from any of them.
 

HotInEER

Senior Member
May 22, 2010
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Frederick, MD
My wifes white phone came in to Best Buy today. The phone is nothing short of amazing. Radio Shack responded to me on twitter after I bombarded them and Samsung. All they would say is they are working with Sprint, and their its a temporary shortage. Well...duh
 
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HotInEER

Senior Member
May 22, 2010
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Frederick, MD
I think they are recycling the same message through all social forums. I just wish I could get a direct answer to when I can expect my phone.
I agree. They should be more forthcoming with their answers. This stops people from complaining as much. As of this moment, I will never order anything from Radio Shack again. The experience has been awful.

I know they are not responsible for the shortage, but, the total lack of communication on their part is what has turned me against them. I have had to hunt them down to get the basic of answers.

I went to my local Sams's Club today, and he said their Sprint rep was in the store yesterday and told them they should have some available for them between Monday and Wednesday. I gave the guy my contact information to call me if they come in, if so, I'll buy mine from them. Sometimes Sams is $25 to $50 cheaper than everyone else.
 

anthonyramaru

Member
Nov 7, 2010
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That's awesome I hope you get the phone soon. I just wish I could get any kind of answer on when I can expect to get my phone. I will never deal with Radio Shack again as well and I hope I hear something soon so I know whether or not to make other arrangements on getting the phone elsewhere.
 

HotInEER

Senior Member
May 22, 2010
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Frederick, MD
That's awesome I hope you get the phone soon. I just wish I could get any kind of answer on when I can expect to get my phone. I will never deal with Radio Shack again as well and I hope I hear something soon so I know whether or not to make other arrangements on getting the phone elsewhere.
Thanks, I hope you get yours soon also. For some reason, I have the strangest feeling that it will be in on Monday or Wednesday at the latest. I don't know why, I just do.

Until then, I'm having fun playing with my wifes S3. I kind of regret not ordering the white version now. I thought I would prefer the blue one, and it's possible I might, but from looking at all the amazing cases out for the S3, they all look better on the white version.
 

anthonyramaru

Member
Nov 7, 2010
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I hope it's Monday or Wednesday but I honestly have lost faith in getting it that soon. A few of the Radio Shack stores have said they have heard June 28th and July 7th at the latest. If that's the case I'm just going to try and purchase it somewhere else and just use the $50 gift card on something else. At this point we can only cross our fingers and hope for the best.
 

dtr145r

Senior Member
Nov 11, 2010
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Pennsylvania
I'll be calling radio shack on my lunch break to see if any came in.

I'm hoping for a voice mail saying it's there though.

Sent from my SPH-D710 using xda premium
 

dtr145r

Senior Member
Nov 11, 2010
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Pennsylvania
All of radio shacks pre orders have be received at their dc and been shipped back out. We WILL be getting out phones no later than Friday. :-D

Sent from my SPH-D710 using xda premium
 

HotInEER

Senior Member
May 22, 2010
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Frederick, MD
All of radio shacks pre orders have be received at their dc and been shipped back out. We WILL be getting out phones no later than Friday. :-D

Sent from my SPH-D710 using xda premium
I hope so. Where did this info come from?

---------- Post added at 04:30 PM ---------- Previous post was at 04:28 PM ----------

I'll be calling radio shack on my lunch break to see if any came in.

I'm hoping for a voice mail saying it's there though.

Sent from my SPH-D710 using xda premium
I called mine and the girl who answered the phone said they have a shipment in the back and they will be going through it soon and will call and let me know. I have no faith that it's there. LOL