[Q] Are Note 7 Touch-Screen Issues Hardware or Software?

[cds80]

Hi guys,

I recently purchased a used Tegra Note 7 on eBay. As I'm in the UK it's the Advent Vega variety, although I don't know if that is relevant as they all appear to be the same unit; can someone confirm?

Anyway, I have noticed that every so often I lose touch response along the left or bottom edge of the screen, where the nav-bar would be in either portrait or landscape modes. This sometimes results in me having difficulty pressing the back or home button, or having difficulty selecting the settings button in the bundled camera app (this sits at the top-left of the screen). Another annoyance I found in the YouTube app; when scrolling through videos to watch, it would load the first video my finger landed on, but then continue scrolling. It's like it registers my first touch as a 'click' then realises I actually want to perform a continuous movement.

Having read a few posts scattered across the net about various touch-screen issues and some apparent software fixes, I wonder if I should stick with the tablet and wait for Lollipop to fix everything(!), or send it back on the assumption that this is an inherent fault. Because I may end up sending the tablet back, I'm hesitant to try any software fixes that require unlocking the bootloader and installing a custom recovery.

So what is the general consensus? Is the hardware flaky on these devices, or is software to blame?
I wasn't pleased when I found out that the UK models are Advent Vega (I experienced many issues with their first budget device, which was pretty horrible), but hoped all Tegra Notes were built equally regardless of the market.

Thanks in advance.

 

[cds80]

Today I was watching YouTube in reverse-landscape mode (so that the hinge on the flip case was at the top), and I couldn't click the search button at the top right of the app. It just would not register. Five minutes later, it starts working.

What's the deal with these screens?

 

[cds80]

Well, it's going back to the seller. I had no confidence in the device being able to give me hassle-free use throughout its life.

Plus there doesn't seem to be much of a community. Weird how this tablet seems to have gone under the radar.
HELLO-O-O-o-o-? ECHO-O-O-o-o-.

 

[Jamalsid]

I get the touch screen issues occasionally too. I find that just turning the screen off and then back on usually fixes the issue.

Still it is bloody irritating!

I am miffed at the lack of community support for this device too. I thought that given the price and the fact that unlocking the bootloader is so easy that the dev community would have been all over this tablet. Shame.

 

[cds80]

Yeah it's a strange one for sure. It's still one of the most powerful tablets around, runs almost pure Android, has front-facing speakers, a half-decent stylus, easy to unlock like you say, and is an absolute bargain.

The Shield Tablet looks absolutely awesome though, hopefully that ends up with more of a following.