[Q] AT&T Note 2 pre-order via Premier Store?

[Gary02468]

I've pre-ordered the Note 2 from AT&T. I'm a non-business customer, but the purchase confirmation says it's via the Premier Online Store. When I click on the supplied link to see the status of my order, it lists the basics and then says "For order details and support, log in to Premier". But if I try to register for Premier, it says my (non-business) wireless phone number is ineligible for Premier registration.

Anyone know what's up with that?

 

[gtalum]

That seems strange. Perhaps you should call.

Sent from my Nexus 7 using xda app-developers app

 

[Gary02468]

That seems strange. Perhaps you should call.

Yup, but they only take calls during the week, so I'll have to wait til Monday.

I noticed two other strange things: my online account lists a different order number than the Premier confirmation-email lists; and the online account lists two items as part of the order: the Note 2 phone itself, and a "Replacement Micro-SIM for Apple iPad" (I don't even own an iPad).

 

[malinois16]

Yup, but they only take calls during the week, so I'll have to wait til Monday.

I noticed two other strange things: my online account lists a different order number than the Premier confirmation-email lists; and the online account lists two items as part of the order: the Note 2 phone itself, and a "Replacement Micro-SIM for Apple iPad" (I don't even own an iPad).

Yep. To access your acount go to supplied link, click login, then click forgot username, click individual user radio button then continue, then click the 3 option "my wireless account, enter your wireless # and password, click I want to check upgrade options..this will bring you to premier website, on right click order status.

Mine has different order number too than email and also as Ipad sim.....don't worry though it did the same when I ordered my SGSIII.

 

[Gary02468]

Thanks! I won't worry about it then.

 

[dbgeek]

I've pre-ordered the Note 2 from AT&T. I'm a non-business customer, but the purchase confirmation says it's via the Premier Online Store. When I click on the supplied link to see the status of my order, it lists the basics and then says "For order details and support, log in to Premier". But if I try to register for Premier, it says my (non-business) wireless phone number is ineligible for Premier registration.

Anyone know what's up with that?

I work for a very large IT company that does a lot of business with AT&T. Employees can get personal lines, etc via the Premier plan. When I attempt to log into the premier site to check on order statuses, I get a similar response (mine actually notes my account as a "personal responsibility" account), so your experience is standard.

That said, go to the following link and enter the appropriate info and you'll get a proper status. From my experience, this link updates faster than other status and provides back order documentation, etc (i.e., instead of just a "processing" designation).

https://www.wireless.att.com/order_status/

It should be noted that if you place an order, for delivery to a store location (e.g., AT&T, BestBuy, Radio Shack), enter the store's zip code, not your own.