[Q] Black screen but phone still on

[leoknegt]

Hi all.

My HTC Sensation have a big problem... My screen went to black... the phone continues ok, i can recive calls, msm, etc. But my screen still BLACK!!

I can't use recovery because is not possible see anything...

Full reset not works too...

What can i do in a Blind sensation??

 

[g1user101]

Battery pull, go to recovery

Sent from my HTC Sensation XE with Beats Audio Z715e using xda premium

 

[leoknegt]

Battery pull, go to recovery

Sent from my HTC Sensation XE with Beats Audio Z715e using xda premium

In recovery the screen still black...

 

[KAwAtA]

In recovery the screen still black...

THen it's probably a hardware issue. Can't assume everything is software!

 

[dunbar28205]

Sounds like the digitizer.

 

[rddocke]

Hi all.

My HTC Sensation have a big problem... My screen went to black... the phone continues ok, i can recive calls, msm, etc. But my screen still BLACK!!

I can't use recovery because is not possible see anything...

Full reset not works too...

What can i do in a Blind sensation??

Did you change your battery ay some point to something like anchor battery? There was an article that explained of this potential problem with after market batteries. There us a ground pin on the back of the phone and the slightly larger batteries can knock them loose.