[Q] Bricked KF2 - no OS, fastboot & TWRP available

tessa33

New member
Mar 22, 2013
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I've read through hundreds of similar threads and haven't been able to find a solution - I'll gladly give up my firstborn (and/or make a paypal donation) to anyone who is able to help solve my issue!!

From my research, I seem to have no OS installed on the Kindle, and as far as I can tell, I'm booting into fastboot mode (screen hangs on the blue/white Kindle Fire logo, screen does not ever dim). I AM able to access TWRP Recovery, but don't have any backup to load from, am unable to successfully flash the ROM that I have saved to my SD card. My device manager recognizes the Kindle as a Kindle Fire (Android ADB Interface), no yellow triangles. Typing ADB Devices into Command Prompt gets me: [device number ] offline. Typing fastboot devices into Command Prompt gets me nothing (blank line).

Background/How I 'Bricked' It: I have a Kindle Fire 2 and was able to successfully unroot/flash Cyanogenmod 10 onto it. Worked perfectly for about 6 months, when I decided that it would be a good idea to flash back to stock so that I could give it to a relative. I have TWRP 2.3.3.0, so I used a guide on xda to do the following:
I used a guide from xda and followed these instructions

-Download latest KF2 stock software from amazon. Re-name the file to update.zip
-Moved it to the root of the SD card
-Booted in to TWRP
-Factory Wipe/Restore
-Wiped Cache
-Wiped Dalvik Cache
-Wiped System
-Installed the "update.zip"
-Wiped cache/dalvik again
-Rebooted

Unfortunately, wiping the system seems to have wiped the CM10 OS (ROM) that I had installed, and there was a failure in installing the amazon stock:
Installing '/sdcard/download/update.zip...
assert failed: is_substring ("Otter2 , file_getstring("/proc/product_name"))
E: Error in /sdcard/download/update.zip
(Status 7)
Error flashing zip '/sdcard/download/update.zip'
Updating partition details...


Trying to reboot the system from TWRP results in a message that states: "No OS installed! Are you sure you wish to reboot?"

Investigating using ADB: So it looks like I have no OS on the Kindle Fire 2. This seems to be a problem because without an OS, I am unable to use adb (from what I've read, no OS = no way to accept/authenticate the computer RSA fingerprint to whitelist the kindle and allow adb to function). Trying to use KFU, KFFirstAide, or the Kindle UnBrick Utility results in Error: Device offline or Error: Device not found types of messages (I am assuming due to the fact that I can't "turn" adb on by accepting the RSA fingerprint prompt)

What does Device Manager tell me? My computer can 'see' the Kindle Fire in device manager [as I stated earlier: My device manager recognizes the Kindle as a Kindle Fire (Android ADB Interface), no yellow triangles] but going to My Computer and looking under mass storage devices, the computer doesn't seem to recognize the device as a USB storage device, which is a problem because I can't drag/drop or push/pull files to the SD card so I can't try to flash anything *other* than the original file that failed.

Fastboot Mode...? From what I can tell (http://forum.xda-developers.com/showthread.php?t=1668159), my device is in fastboot mode. My Kindle screen hangs on the blue/white Kindle Fire logo screen, which from what I understand is hashcode's bootloader/fastboot screen. However, when I look at the Hardware IDs in the device manager, it tells me that my hardware IDs are:

USB\VID_1949&PID_0006&REV_0216
USB\VID_1949&PID_0006

So...my kindle seems to be stuck on the blue/white fastboot screen, but register on my computer as the stock kindle fastboot? I'm not really sure what's going on there, and couldn't find too many people with the same discrepancy that I have...

I tried plugging in my cord (making sure to use a USB 2.0 port), going into Command Prompt and using some fastboot commands. (ie: fastboot flash bootloader \path\update.zip) but all I get is a <waiting for device> for a LONG time. As in, a few hours. Some basic googling/investigation seems to indicate that I don't have fastboot drivers installed, OR that I wasn't running fastboot in an 'elevated mode' but I haven't been able to find too many details about how to fix those, IF that is the problem.

TWRP 2.3.3.0: I can get into TWRP recovery just fine, although I can't seem to figure out how to get files onto my device. So I've tried re-installing the original update.zip file that failed the first time several times, with no success. trying to 'Mount' the device doesn't seem to do anything (at least, my computer doesn't see the device as USB storage regardless of whether it's mounted or not) I tried using Advanced --> ADB Sideload, but trying to send the file in Command Prompt using the adb sideload <filename> command just gets me an Error: Device not Found message. I thought maybe I could try Advanced --> Terminal Command, but have no idea how to do that or what it does, and most sites are very vague about the step-by-step details, so I didn't really touch it.

Not sure if this is relevant or not, but when my KF2 is plugged into (attached) to my computer with the cord and is in TWRP, device manager shows the device under 'Other Devices' --> Amazon Kindle Fire2, and there is a yellow triangle on it. Not sure why...going back to 'fastboot' mode gets rid of yellow triangles and is recognized as a Kindle Fire again.

At this point - I'm pretty much stumped and have (hopefully) demonstrated that I've done my best to do my own research/read through threads/done due diligence. Is there anyone out there that might have any suggestions? Or do I now have a very large paperweight?

ANY input/suggestions/encouragement is welcome! I absolutely and sincerely appreciate your time in reading through this thread and trying to help noobs like me!
 

tessa33

New member
Mar 22, 2013
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...tried those, but maybe am doing them incorrectly?

Use fast boot mode to recover to stock: http://forum.xda-developers.com/showthread.php?t=2096888

Or

If you have access to twrp. Use the ADb sideload feature to push CyanogenMod or another ROM over.

One thing though- if you can boot into TWRP you didn't wipe the system partition. Twrp for kf2 requires a file named stack to be there.

Sent from my SAMSUNG-SGH-I727 using Tapatalk 2

Trying to use the ADB sideload feature to push CM or another ROM over doesn't seem to be working for me (unless I'm doing it wrong?)
I tried using Advanced --> ADB Sideload, but trying to send the file in Command Prompt using the "adb sideload C:\users\Name\update.zip command just gets me an Error: Device not Found message". Could I be using the command incorrectly?

Trying to use any fastboot command in Windows Command Prompt results in <waiting for device> to hang for hours, with no changes to command prompt and no changes to the kindle (still sits at the blue/white boot logo).
 

tessa33

New member
Mar 22, 2013
3
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0
Fastboot Drivers

Ah. Sorry. Missed that in the OP.

Sounds like you probably need the drivers installed.

Sent from my SAMSUNG-SGH-I727 using Tapatalk 2
Are there difference drivers for fastboot and adb? I don't get a 'yellow triangle' and my device manager identifies the device as a Kindle Fire [Android ADB Interface], so I thought I was okay.

Should I be looking for fastboot drivers?

And btw, thanks so much for your willingness to help and input!
 

sstatler88

New member
Jul 2, 2013
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ME TOO

Just purchased a KF from someone...thay had rooted it...I tried to unroot...got stuck...now mine is doing the same as yours. I hope someone has a fix for you as I too have a large paperweight.
 

prokennexusa

Senior Member
Jan 12, 2012
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Follow Up

I've read through hundreds of similar threads and haven't been able to find a solution - I'll gladly give up my firstborn (and/or make a paypal donation) to anyone who is able to help solve my issue!!

From my research, I seem to have no OS installed on the Kindle, and as far as I can tell, I'm booting into fastboot mode (screen hangs on the blue/white Kindle Fire logo, screen does not ever dim). I AM able to access TWRP Recovery, but don't have any backup to load from, am unable to successfully flash the ROM that I have saved to my SD card. My device manager recognizes the Kindle as a Kindle Fire (Android ADB Interface), no yellow triangles. Typing ADB Devices into Command Prompt gets me: [device number ] offline. Typing fastboot devices into Command Prompt gets me nothing (blank line).
tessa33,

I just sent you a response. Call me at 707-774-5923 when you have a moment.
 

Wii is Tom

New member
Jul 7, 2013
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Solution?

I figured I could post in this thread before staring my own because I am having a very similar issue trying to revert my Kindle Fire 2 back to stock from cyanogen so I can sell it. I downloaded the official software from Amazon but every time I try to flash it through TWRP I get the exact same error you were getting. Did anyone ever figure out how to resolve the issue for you?
 

phiftyopz

Senior Member
Nov 21, 2014
124
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Had the same problem, so I chatted with an Amazon associate, told him I turned it on one day and it showed the grey triangle and he sent me a new Kindle Fire 2nd Gen for free. Try that...


Sent from my iPhone using Tapatalk
 

7amzah

New member
Nov 15, 2016
1
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0
Hello
I have rooted KF2 and I did factory reset I lost TWRP&Os I can see the device as ADB device, Howeverm when the device in fastboot the pc not recognize it.
issuing fastboot devices command return nothing.
I used ubuntu and windows still the same issue. any idea?
 
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