[Q] BT repair, John Lewis (UK) and rooted/Knox 0x1

[jonboyuk]

Hey all,

Quick question. So apparently I have a bad BT module in my Note 10.1 2014 because it can't stay connected to my BT Logitech K810 (as others have suggested in this forum). It has a 2 year John Lewis warranty and they want to send it away on my behalf.

But, they won't see that I've tripped knox in the shop so no doubt they will send it away.

What's likely to happen and what are the potential (worst case) ramifications of letting them do this? ie if they send it, Samsung return it and say "no", can JL charge me for carriage and labour fees incurred by Samsung? Or are they just likely to sort it? Does anyone have any experience, because right now I wish I hadn't tripped KNOX

Cheers

J

 

[rirawin]

flash it back to stock, don't say anything.

Many UK people have tripped knox and still got their tablets repaired.

 

[jonboyuk]

Cool I will have a bash then. Still - anyone know about what happens financially if they send it back claiming Knox to be tripped? Will I get charged? Or would they have to implicitly inform me before hand if that was the case?

 

[rirawin]

I have not heard of a single case where a tripped knox and Samsung have not repaired it. Plus it be sorted via John Lewis as well, they wouldn't have a clue anyway.