[Q] Calls, numbers and long distance operators

[rgmarques]

Hello,

Just got my HTC Ultimate (Brazil's for Titan) and I'm experiencing some problems while dialing and returning calls...

For the details below I'll use a number (9999-8888) from Brazil (country code 55), with 31 as area code.

I store my numbers in international format (+55 31 9999-8888, for the number above) and Vivo (my mobile carrier) sends incoming calls identified as 03199998888 (same number).

I can't call none of them, as I need to dial (according to Brazil's standards) a number in the following format:
0 15 31 9999-8888
The leading ZERO identifies a long distance call, the following "15" tells them to use a especific long distance provider, 31 is the area code and the rest is the number.

In android I've used several apps to do this "translation" in real time, while calling, like "Operadora DDD", "Profiler" or Right Number...

Is there anything like this in Windows Phone 7?

I've checked the "International calling assist" thing too...
I believe it's good to match incoming calls with different number patterns from my contacts.
In fact, no matter where it's on or off, my phone matches 03199998888 for "+55 31 9999-8888", so I believe it would deal with more strange patterns...

While receive a call and match a contact is OK, calling is still a challenge...
Anyone with tips?

 

[antoniomvm]

Hi, rgmarques. I'm from Brazil too. I have the same problem. Send email to [email protected].

Thanks

Antonio Marques

 

[cpimentel]

Hi guys, i'm a former owned of a HD7 and now I own a Ultimate too.

All my contacts use the pattern: +5511XXXXXXXX, for São Paulo as an example. All working now.

The fallowing patterns also works: 011XXXXXXXX, 0YY11XXXXXXXXX

As an example, if you use a TIM SIM, the match option when someone calls you will not work, at least never worked on any imported device I own previously. This is because when your recieve a local call, TIM does no put the DDD before the number! This is done nice by Vivo.

Please, don't keep information on your email, share it with forum. Since the Titan is a brand new device here in Brazil, more people will come to find solutions for their problems.

[]'s
Cris

---------- Post added at 09:50 PM ---------- Previous post was at 09:30 PM ----------

Try this: Go to Settings and then choose SIM application.

Click on "show application", click on "Facilidades" and then "Vivo DDD". Activate it.

Give feedback please.

[]'s
Cris

 

[rgmarques]

Well, seems like my SIM card doesn't have a "facilidades" option...
Here in minas Gerais, we've moved from Telemig Celular to Vivo 1,5 years ago and some stuff hasn't changed completely yet... SIM apps seems to be the case...

I've seen different behaviors in incoming calls matching on my Motorola Milestone,depending on the ROM I used. Never tried different carriers, as it was never an option. But I believe they might send different numbers as originator of the call, resulting in different results.

But my problem relates to originating a call...
Vivo won't let me call +5511XXXXYYYY... I need to call 01511XXXXYYYY...

Well, while no alternative solutions come up, I've changed my contact numbers to match our (Brazilian) pattern... Regular expressions made this reasonable while nothing else shows up... If anyone needs any specific help with the process, just let me know...

I'll keep looking and will report here if i find anything useful...
Thanks.

 

[cpimentel]

Well, seems like my SIM card doesn't have a "facilidades" option...
Here in minas Gerais, we've moved from Telemig Celular to Vivo 1,5 years ago and some stuff hasn't changed completely yet... SIM apps seems to be the case...

I've seen different behaviors in incoming calls matching on my Motorola Milestone,depending on the ROM I used. Never tried different carriers, as it was never an option. But I believe they might send different numbers as originator of the call, resulting in different results.

Well, while no alternative solutions come up, I've changed my contact numbers to match our (Brazilian) pattern... Regular expressions made this reasonable while nothing else shows up... If anyone needs any specific help with the process, just let me know...

I'll keep looking and will report here if i find anything useful...
Thanks.

Call VIVO and ask them to enable this for you. Or, if your have an old Nokia, try you SIM on it and see if the option appears there for you.

But can be different SIMs for each State.

When you DIAL without the DDD Operator, nor the AREA, does it completes the call? If not, this is the problem and this service from VIVO will 'add' the DDD Operator when you do a long distance call.

[]'s
Pimentel

 

[antoniomvm]

Hi Cris,
I have a Titan with Tim, and I save the contacts with 04121XXXX-XXXX, so when I receive a call from my contacts I don't see the contact's photo or name, only the tel number XXXX-XXXX without area code. But when I save the number like XXXX-XXXX without area code and Tim code, the photo appears on screen.
I had a Htc Diamond with Tim and photos appears well.

Antonio

 

[rgmarques]

Call VIVO and ask them to enable this for you. Or, if your have an old Nokia, try you SIM on it and see if the option appears there for you.

But can be different SIMs for each State.

When you DIAL without the DDD Operator, nor the AREA, does it completes the call? If not, this is the problem and this service from VIVO will 'add' the DDD Operator when you do a long distance call.

[]'s
Pimentel

Well,
I used to save my contacts in the international format, +55 31 9999-8888.
With that, I'll need a transformation instead of a simple addition of the carrier code...

If I call 03199998888, the call completes when it's a local one. If it's a true long distance call, it will fail, requiring me to explicitly inform the carrier code.

Well, I will try to check if Vivo has any hint for me.
I'll call them tomorrow.

Thanks again.