[Q] Camera captures Diffuse Glow images

[post.ratz]

My M8 was working fine a week back. Then suddenly I started noticing that my camera capture images in a diffuse glow/angelic glow mode. Whites become bright and look grainy. I can see that on my phone screen itself. The sharpness seems to have gone. The ISO is set to Auto, in fact all the settings are in Auto. Did not happen before.
What's wrong with the camera? The camera lens is clean too.

There is an OTA update available too. I thought updating may solve the issue, but everytime i try to install it says "downloading unsuccessful" "the download package is corrupt"

All you pretty and genius people out there, a noob needs help.

My phone is completely stock. Did not root or anything.

 

[scorror]

Check your camera lenses if there are any scratches on it. It means the lenses coating is coming off.

 

[post.ratz]

Too many minute scratches/ hope it's the coating

Check your camera lenses if there are any scratches on it. It means the lenses coating is coming off.

Now that you mention it, yes there is. Quite a whole lot. I use Dot view case, it has some height, I wonder how they still got scratched.
I read about the solution for this, it says the coating gets scratched quite easily, use of toothpaste or any other method mentioned will remove the coating and the camera will get to it's original state.

I am skeptical about doing that. If i remove the coating, won't it be really scary if the original lens also gets scratched?
What do I do?

Thank you in advance

 

[cardozclive]

Same is happening with me. Pictures started looking grainy. I tried the toothpaste method but it didn't help. Now I regret why the hell did I spend so much to get such a crapy phone. My phone is always covered in Unicorn beetle case. Still the camera lens seems to be hell lot scratched.

 

[post.ratz]

Worked

Same is happening with me. Pictures started looking grainy. I tried the toothpaste method but it didn't help. Now I regret why the hell did I spend so much to get such a crapy phone. My phone is always covered in Unicorn beetle case. Still the camera lens seems to be hell lot scratched.

I think you should give it a try. The toothpaste method.
Take a Q tip and rub the toothpaste on it. Have patience, so it for good 5-8 minutes and make sure you are applying good amount of pressure.
Then you could do the same using Surgical Spirit instead of toothpaste for another good 5 minutes. That should do it.