[Q] Canadian Moto G (Telus) - Is it carrier locked?

[creaturemachine]

I'm dying to know, is the Telus version carrier locked? I have a sinking feeling it is, but one can hope, right?

 

[ponts]

I just bought one this morning. I will let you know when I get it. I unlocked my moto x for $8 and I'm assuming this should be just as easy and cheap to unlock.

 

[avi30na]

my question too, i wanna buy one but use it on wind mobile i was wondering the same thing too.

 

[leppo]

I bought one today. It's locked (tested with a Rogers sim)

 

[plznote]

Yes, it is locked.


Sent from my Nexus 7 using XDA Premium 4 mobile app

 

[dugster]

unlock service

Cool! Which unlocked service did you use?

 

[avi30na]

I bought one today. It's locked (tested with a Rogers sim)

Yes, it is locked.


Sent from my Nexus 7 using XDA Premium 4 mobile app

Did you Buy it from telus or koodo?

 

[leppo]

Did you Buy it from telus or koodo?

Telus... bought outright

 

[mik101]

Telus... bought outright

In for more info on unlocking it. I've never owned a Moto android phone, but I have owned Samsung HTC and Sony. I was looking to buy one outright from Telus as well and use it with my existing Rogers SIM... currently an i896 Captivate...

 

[sporb]

my question too, i wanna buy one but use it on wind mobile i was wondering the same thing too.

the g doesn't have AWS/1700 band, so it won't work with wind.

 

[sunnycheeba]

the g doesn't have AWS/1700 band, so it won't work with wind.

from Wikipedia

Wind Mobile provides UMTS wireless services with High Speed Packet Access (HSPA) for data, using its license on the UMTS IV frequency band, also known as Advanced Wireless Services (AWS). Using this band, user equipment transmits at 1710–1755 MHz, and receives at 2110–2155 MHz.

Motorola UK website says the Moto G has UMTS 1700 and 2100.

http://www.motorola.co.uk/consumers/mobile-phones/moto-g-gb.html

Bands/Modes
CDMA: 850/1900 UMTS: 850/900/1700/1900/2100 GSM: 850/900/1800/1900

 

[avi30na]

the g doesn't have AWS/1700 band, so it won't work with wind.

from Wikipedia


Motorola UK website says the Moto G has UMTS 1700 and 2100.

http://www.motorola.co.uk/consumers/mobile-phones/moto-g-gb.html

yeah ickecked too, on paper it should work but then again they r all locked to telus/koodo and looks like no one has unlocked theirs yet

 

[Faruk88]

Now that it's confirmed that there are 2 GSM models of this phone, can anybody confirm which one Telus is selling?

http://www.motorola.com/us/shop-all-mobile-phones-1/Moto-G/moto-g-pdp.html

Global GSM Model: GSM/GPRS/EDGE (850, 900, 1800, 1900 MHz)
UMTS/HSPA+ up to 21 Mbps (850, 900, 1900, 2100 MHz)

US GSM Model: GSM/GPRS/EDGE (850, 900, 1800, 1900 MHz)
UMTS/HSPA+ up to 21 Mbps (850, 1700 (AWS), 1900 MHz)

If anybody can post the FCC ID, that would help... Or perhaps the sticker on the box lists the available bands?

 

[t-bon3]

Now that it's confirmed that there are 2 GSM models of this phone, can anybody confirm which one Telus is selling?

http://www.motorola.com/us/shop-all-mobile-phones-1/Moto-G/moto-g-pdp.html

Global GSM Model: GSM/GPRS/EDGE (850, 900, 1800, 1900 MHz)
UMTS/HSPA+ up to 21 Mbps (850, 900, 1900, 2100 MHz)

US GSM Model: GSM/GPRS/EDGE (850, 900, 1800, 1900 MHz)
UMTS/HSPA+ up to 21 Mbps (850, 1700 (AWS), 1900 MHz)

If anybody can post the FCC ID, that would help... Or perhaps the sticker on the box lists the available bands?

Looking at the UK website for the retail Moto G http://www.motorola.co.uk/consumers/mobile-phones/Moto-G/moto-g-gb.html
It lists the following bands:
Bands/Modes
CDMA: 850/1900
UMTS: 850/900/1700/1900/2100
GSM: 850/900/1800/1900

So that's penta-band 3G and EV-DO CDMA!

This may be a mistake and it seems more likely that the version for sale in Europe is actually the quad-band Global GSM model above?

 

[Faruk88]

I dropped by at a Telus store today and asked to see the box for a Moto G. The FCC ID on the label was IHDT56PF1.

From the "Exposure Test Report 1" you can see that the WCDMA bands tested were 850 and 1900MHz. (the FCC only tests the bands that are used in the USA): https://apps.fcc.gov/oetcf/eas/repo...rame=N&application_id=640163&fcc_id=IHDT56PF1

The US GSM version is IHDT56PF2 - differing only in the last digit. The SAR report lists 850, 1700, and 1900MHz: https://apps.fcc.gov/oetcf/eas/repo...rame=N&application_id=836630&fcc_id=IHDT56PF2

So unless some trickery is possible such as flashing the radio ROM of one phone onto the other, the Telus-sold version of the Moto G won't have 1700MHz support out of the box.

The label also had the Industry Canada certification number on it, which was 109O-T56PF1. I searched it on Industry Canada's Radio Equipment List, and got this result:
http://www.ic.gc.ca/app/sitt/reltel...ssionid=0001VktzEWaH7HTarJ9DM_DcqaQ:6LBRFVSML

Edit: Looks like I can't link to a search result, but you can perform the search yourself here: http://www.ic.gc.ca/app/sitt/reltel/srch/nwRdSrch.do?lang=eng

Given that they have the same certification number, it looks like the XT1032 and XT1035 are probably identical hardware. My guess is that the latter will go to another provider like Rogers/Fido.

 

[audit13]

In for more info on unlocking it. I've never owned a Moto android phone, but I have owned Samsung HTC and Sony. I was looking to buy one outright from Telus as well and use it with my existing Rogers SIM... currently an i896 Captivate...

I just got the Moto G from Koodo for my niece to use on her Telus account. Hopefully, it will work without being unlocked.

I just sold a mint i896 to a friend of mine. That phone was awesome and is still heavily supported with the latest CM releases

 

[no1_cdn]

Moto G versions

Hey Guys
I'm trying to make a list of Moto G versions, so that people can know which ones will work with their provider in Canada or other countries.
Look here: http://forum.xda-developers.com/showthread.php?t=2544708

If you can add your findings in that thread, I'd appreciate it!
Thanks again!