[Q] Cannot copy SIM contacts to phone or sync with Gmaiol

[lala7625]

Hi all -

My mom just inherited an AT&T Samsung Galaxy II (rooted, OS ICS 4.0.3, Build IML74K.117) and I am trying to move her contact from her SIM to her phone or, even better sync with her Gmail account.

From the Contacts app, I'm opening the menu and selecting SIM Management, then choosing Copy Contacts From SIM and selecting the option of the Gmail account (I've also tried selecting the Phone option as well). Instead of going to the screen where I can choose the contacts to copy, the phone just goes back to the SIM Management screen. (I took a screenshot of it but it's been 8 minutes and the text is still in Send mode on her phone.)

Any ideas on what is preventing me from being able to move the contacts? My next move is to take it back to stock and see if that doesn't help but that's really a last resort and something I'm trying to avoid.

Thanks in advance!
Lauren

 

[bellino13]

Can you see the contacts when you log into her Gmail account on a computer?

 

[lala7625]

Can you see the contacts when you log into her Gmail account on a computer?

Hi, thanks for responding...

No, because she is coming from a stone-age phone and has never had anything linked to her Gmail account before, which is also new. So in this case, I'm attempting to transfer the SIM contacts to her phone/Gmail account in order to A) get them on the phone in a more unified manner and B) sync with Gmail so that she now has an online backup of her contacts. She's coming from a Motorola Razr circa 2005. For real.

 

[bellino13]

I couldn't say for sure, but the problem could be that the format in which the Razr stored the contacts is not being read by the SGS2 which is kicking you back out of the menu.

 

[votinh]

This is probably an old thread but no Gmail sync along with cannot send mms, indicate that you probably have no internet access.
Make sure you do have first, either wifi or mobil data turn on

 

[RootTheMachine]

I couldn't say for sure, but the problem could be that the format in which the Razr stored the contacts is not being read by the SGS2 which is kicking you back out of the menu.

Nope, the format is universal and can be read by pretty much any phone.

Sent from my SGH-I777 using xda premium