[Q] Can't get identifier token

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DiggerG

Senior Member
Mar 5, 2007
105
14
I have the phone in Bootloader mode (holding down power and volume down keys). I have all the required software installed. I use the command prompt to get my token and copy the info into the requisite slot in the HTC website window and when I hit the continue button I get an error message "Error Code: Invalid Bootloader Token Length.
Error Reason: The submitted Token appears to be the wrong length and won't work"

I have tried multiple times on two different computers. Always the same error. It is 7:30 pm EDT. I need help cuz I may be running out of time.
 

jmz

Inactive Recognized Developer
Sep 17, 2008
3,623
4,804
Lawton, OK
www.jmzsoft.com
Google Pixel 4a 5G
I have the phone in Bootloader mode (holding down power and volume down keys). I have all the required software installed. I use the command prompt to get my token and copy the info into the requisite slot in the HTC website window and when I hit the continue button I get an error message "Error Code: Invalid Bootloader Token Length.
Error Reason: The submitted Token appears to be the wrong length and won't work"

I have tried multiple times on two different computers. Always the same error. It is 7:30 pm EDT. I need help cuz I may be running out of time.

You aren't copying it right. Read the instructions and ensure you are only copying the information it wants

Sent from my HTC One using xda premium
 

DiggerG

Senior Member
Mar 5, 2007
105
14
Finally got it to work, but I'm not sure what I did differently. Put Command prompt window next to website window and that did it, but don't know why. Anyhow I have my email.
 

brom66an6

Member
Sep 4, 2009
17
1
mine is stuck at waiting for device after i put in the command. Is there anyway anyone can send me the fastboot, adb, and adbwinapi.dll they used? I'm wondering if mine just isn't the right one but they should be. also i have the phone hooked up first and then go into fastboot and it says fastboot usb before i type in the command

thanks for any help
 

DiggerG

Senior Member
Mar 5, 2007
105
14
What do you mean "Stuck waiting for device after I put in the command"? If you pm me an email address, I can send the files tonight when I return from work.
 
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brom66an6

Member
Sep 4, 2009
17
1
What do you mean "Stuck waiting for device after I put in the command"? If you pm me an email address, I can send the files tonight when I return from work.

I type in "fastboot oem get_identifier_token" and then it displays waiting for device but doesn't do anything after that I waited for 30 minutes the first time and it stayed saying that. Ok I'll PM it now thank you
 

cfarley27

Member
Apr 19, 2013
20
1
I type in "fastboot oem get_identifier_token" and then it displays waiting for device but doesn't do anything after that I waited for 30 minutes the first time and it stayed saying that. Ok I'll PM it now thank you

The device isnt connected properly to the computer. Make sure you open your command prompt in the android folder and have the files within the same folder (i did this on OS X)

And then check to make sure you the computer recognizes the phone with

fastboot devices

You should see your device listed if it is connected properly.
 
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mchinand

Senior Member
Oct 26, 2011
126
39
Chicago
I type in "fastboot oem get_identifier_token" and then it displays waiting for device but doesn't do anything after that I waited for 30 minutes the first time and it stayed saying that. Ok I'll PM it now thank you

Did you install the HTC Sync Manager or install the HTC USB drivers from another source? Your phone won't be detected until you have the drivers installed. (I'm assuming you're using a Windows computer)
 
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18th.abn

Senior Member
Oct 27, 2011
1,533
1,884
mine is stuck at waiting for device after i put in the command. Is there anyway anyone can send me the fastboot, adb, and adbwinapi.dll they used? I'm wondering if mine just isn't the right one but they should be. also i have the phone hooked up first and then go into fastboot and it says fastboot usb before i type in the command

Either need htc drivers or your not in fastboot usb/bootloader

thanks for any help

If your getting that error, you have fastboot and adb but you haven't installed htc drivers yet.
If you don't have fastboot/adb files you will get a unknow command error.

Sent from my SPH-L710 using Tapatalk 2
 
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brom66an6

Member
Sep 4, 2009
17
1
*edit - I got it taken care of now i uninstalled and reinstalled the drivers and it worked this time. Thank you everyone for the help.
 
Last edited:

pkswafford

New member
Sep 29, 2013
1
0
Waiting (and waiting) for device

If your getting that error, you have fastboot and adb but you haven't installed htc drivers yet.
If you don't have fastboot/adb files you will get a unknow command error.

Sent from my SPH-L710 using Tapatalk 2

I'm having exactly the same issue as brom66an6. fastboot starts, but never proceeds from "waiting for the device". If this is a driver problem, what drivers need to be installed on the phone?
 

gt4steve

Member
Apr 4, 2013
5
0
what next??? I have the identifier token..

:D
Great for you, I can't wait to get there myself.
It was late last night and I was one click away, but wan't sure how long until the next break stop would be, so I went to bed.
Now, I cannot recall what I was supposed to do. Can anyone please shed some light on the next instructions, I can no longer access these as I believe it was shown when you click to continue??

I have all the files/drivers and token placed in the same location on my drive and as a guess I've also copied the token .zip file to the SDcard on my HTC One X (vodafone stamped :(

I really wished they have a removable battery and media card support!! I have just purchased a new battery from eBay that proclaims a new chip on it that prevents overcharging. So that should be interesting, since the HTC charger is not a switching charger like my BlackBerry ones were.

What I want:
ROOT
a new clean/fast/efficient ROM, was thinking clockworkmod.
Since I have zero experience and limited time to troll through forums these days, I am really finding it hard to find a REALLY simple step by step guide to perform this. I know, it's not a simple proccess, I know, but perhaps just the steps in a efficient, simple list, overlooking stuff like backups etc, but perhaps a TIP to mention it would be a good idea as the next step will wipe everything etc :)

Thanks if you're still reading and perhaps WERE at my stage once before.
I'm sure custom ROMs are a personal preference, but any bad points about ROMs would probably be better than selling the good points.
CWM should be fine for my first attempt???


MANY thanks in advance for your time.
Steve.

[EDIT]
I'm now unlocked!!!!
I found the website that I was following, it is fantastic and just the right amount of simple for me.
Check it out...
www*droid-now*com/2013/08/htc-one-unlocking-bootloader-installing-custom-recovery-and-root/
 
Last edited:

osamaxosama

Senior Member
Oct 5, 2013
100
2
hi
i am trying to unlock the bootlaoder for my new htc m9
after i got the unloch_code, i receive this msg in cmd

target reported max download size of 800000000 bytes
sending 'unlocktoken' (0 KB)...
OKAY [ 0.009s]
writing 'unlocktoken'...
(bootloader) flash unlocktoken
(bootloader) [KillSwitch] : /dev/block/bootdevice/by-name/frp

(bootloader) [KillSwitch] Last Byte is 0X01, enable unlock

FAILED (remote: UnlockToken Verify Fail!!)
finished. total time: 0.038s


please help
what is missing ?
 

Deepsheepvalley

New member
Jul 24, 2018
1
0
Can someone answer this
My htc one x9 gets recognized by my laptop everything works well
Lequired software is installed properly
And i try to type in fastboot devices and my phone appears to be in fastboot
But when i type fastboot oem get_identifier_token it says FAILED(remote:unknown command)
Finished.time:0.005
Plz im begging for help
 

[email protected]

New member
Aug 13, 2020
1
0
Mine struck after the entry of code fastboot OEM get_identifier_token and my device is already detected and it's showing three dots "..." And that's it
 

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  • 1
    What do you mean "Stuck waiting for device after I put in the command"? If you pm me an email address, I can send the files tonight when I return from work.
    1
    I type in "fastboot oem get_identifier_token" and then it displays waiting for device but doesn't do anything after that I waited for 30 minutes the first time and it stayed saying that. Ok I'll PM it now thank you

    The device isnt connected properly to the computer. Make sure you open your command prompt in the android folder and have the files within the same folder (i did this on OS X)

    And then check to make sure you the computer recognizes the phone with

    fastboot devices

    You should see your device listed if it is connected properly.
    1
    I type in "fastboot oem get_identifier_token" and then it displays waiting for device but doesn't do anything after that I waited for 30 minutes the first time and it stayed saying that. Ok I'll PM it now thank you

    Did you install the HTC Sync Manager or install the HTC USB drivers from another source? Your phone won't be detected until you have the drivers installed. (I'm assuming you're using a Windows computer)
    1
    mine is stuck at waiting for device after i put in the command. Is there anyway anyone can send me the fastboot, adb, and adbwinapi.dll they used? I'm wondering if mine just isn't the right one but they should be. also i have the phone hooked up first and then go into fastboot and it says fastboot usb before i type in the command

    Either need htc drivers or your not in fastboot usb/bootloader

    thanks for any help

    If your getting that error, you have fastboot and adb but you haven't installed htc drivers yet.
    If you don't have fastboot/adb files you will get a unknow command error.

    Sent from my SPH-L710 using Tapatalk 2