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[Q] Can't wipe phone (GSM Galaxy Nexus)

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alfedenzo

New member
Apr 16, 2013
3
0
I can't wipe my phone. So far I've tried:
  1. Factory reset from Settings menu
  2. Hard reset from recovery mode
  3. fastboot -w
  4. Flashing latest version of Yakju from Google
  5. Locking and unlocking bootloader
  6. Wiping from TWRP
  7. Formatting userdata
In addition, I've tried uninstalling apps and removing files via adb shell. In both cases, the apps/files would return on reboot. (And the phone will reboot spontaneously when booted normally, although uninstalling some apps will make it take longer.)

Some background: I forgot to plug in my phone Friday night, and when I checked on it Saturday evening, it was dead. I plugged it into the wall charger, but it wouldn't charge. I poked around the charger port a bit, and got it working again. At 1/4 charge, I tried booting it, only to find that when doing a normal boot, it would stall at the Google start-up screen, while a recovery boot would show the dead android image with no text.

I had some more trouble getting it to charge, and ultimately damaged the USB port. (I got it replaced earlier today (Monday).) To fix the booting problem, I downloaded the latest yakju image from Google and tried flashing it. Not realizing that it would take 25 minutes to write system, I pulled the battery before that point. In spite of this, I was now able to boot the phone, even if it could no longer charge.

Today I got the USB port replaced, but found that the phone would crash every minute or so. I suspect that this is symptomatic of the larger problem of the phone not wanting to change from how it was Saturday morning when it died. No settings changes seem to stick. Every time I start up, I get the same SMS notification from Friday night. Deleted files are restored, and even my attempts to replace the recovery img with TWRP failed. (I managed to load it with fastboot boot, but it didn't do me much good.)

I've also run it through a successful flash of yakju, once I realized it would take half an hour to run. So far the only thing I can think of that I haven't tried is ODIN!

I have three sets of logs from logcat running up until the time of a crash, and the output of adb bugreport, if those are helpful.

Does anyone have any other suggestions?
 

alfedenzo

New member
Apr 16, 2013
3
0
I've attached the logs.

I've poked around a bit more, trying to get things working, or failing that, not working in a different manner. I started it up TWRP and ran a few tests. I uploaded the zipped image files to /sdcard, downloaded them again, and verified that result was identical. I used dd to copy the recovery partition to a file, grabbed it from the phone, and tried to use dd to copy TWRP over top. dd seemed to think it was successful, but grabbing the partition again, I get the same contents as before.

I'd assume it's something like the flash memory is never actually flushing its cache, so none of the changes I make get committed. I can run 'sync', and it will pause briefly if there was recent activity, but if I write data to a partition, unmount then remount it, the change is gone. If this is the case, I have no idea how I'd go about fixing it - the problem is sufficiently low level that the OS doesn't seem to be aware of it. If there are any tools available to test this, could you let me know?

At this point, I'm considering cutting my losses and getting a new phone.
 

Attachments

  • logs.zip
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ifly4vamerica

Senior Member
Jun 13, 2010
1,345
357
Have you tried
fastboot erase boot
Fastboot erase system

Etc etc with userdata and cache also?

Might not work but worth a try.

G-Nexus Sent
 
Last edited:
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rodmc123

Senior Member
Aug 15, 2012
168
13
I can't wipe my phone. So far I've tried:
  1. Factory reset from Settings menu
  2. Hard reset from recovery mode
  3. fastboot -w
  4. Flashing latest version of Yakju from Google
  5. Locking and unlocking bootloader
  6. Wiping from TWRP
  7. Formatting userdata
In addition, I've tried uninstalling apps and removing files via adb shell. In both cases, the apps/files would return on reboot. (And the phone will reboot spontaneously when booted normally, although uninstalling some apps will make it take longer.)

Some background: I forgot to plug in my phone Friday night, and when I checked on it Saturday evening, it was dead. I plugged it into the wall charger, but it wouldn't charge. I poked around the charger port a bit, and got it working again. At 1/4 charge, I tried booting it, only to find that when doing a normal boot, it would stall at the Google start-up screen, while a recovery boot would show the dead android image with no text.

I had some more trouble getting it to charge, and ultimately damaged the USB port. (I got it replaced earlier today (Monday).) To fix the booting problem, I downloaded the latest yakju image from Google and tried flashing it. Not realizing that it would take 25 minutes to write system, I pulled the battery before that point. In spite of this, I was now able to boot the phone, even if it could no longer charge.

Today I got the USB port replaced, but found that the phone would crash every minute or so. I suspect that this is symptomatic of the larger problem of the phone not wanting to change from how it was Saturday morning when it died. No settings changes seem to stick. Every time I start up, I get the same SMS notification from Friday night. Deleted files are restored, and even my attempts to replace the recovery img with TWRP failed. (I managed to load it with fastboot boot, but it didn't do me much good.)

I've also run it through a successful flash of yakju, once I realized it would take half an hour to run. So far the only thing I can think of that I haven't tried is ODIN!

I have three sets of logs from logcat running up until the time of a crash, and the output of adb bugreport, if those are helpful.

Does anyone have any other suggestions?

i have the exact same issue.. i cant wipe anything, after rebooting everything comes back to the phone, even if the flash or odin success, the same old files and OS come back again and nothing changes.

and as in your case, system take like 30 min to write, or even more.

i've tried fastboot erase userdata, fastboot erase system, etc, odin, format partitions from adb, toolkits, etc everything you can think of, and nothing works.

please, post if you fix your phone, because mine has been dead for a month atleast, id like to fix it but i dont know how.
 
Last edited:

alfedenzo

New member
Apr 16, 2013
3
0
Have you tried
fastboot erase boot
Fastboot erase system

Etc etc with userdata and cache also?

Might not work but worth a try.

G-Nexus Sent

Sorry I didn't see this earlier. I ran the commands just now:

Code:
$ ./fastboot devices; ./fastboot erase boot; ./fastboot erase system; ./fastboot erase userdata; ./fastboot erase cache                                                                                        130 ↵
016B75D71500B013	fastboot
erasing 'boot'...
OKAY [  0.006s]
finished. total time: 0.006s
******** Did you mean to fastboot format this partition?
erasing 'system'...
OKAY [  0.007s]
finished. total time: 0.007s
******** Did you mean to fastboot format this partition?
erasing 'userdata'...
OKAY [  0.032s]
finished. total time: 0.032s
******** Did you mean to fastboot format this partition?
erasing 'cache'...
OKAY [  1.881s]
finished. total time: 1.882s

Then it just boots up into the same old. (I'd tried at least some of those earlier, but I couldn't remembe which ones.)
 

tiny4579

Inactive Recognized Developer
Jan 15, 2011
9,328
5,060
This happened on the incredible to one of my rom users. Emmc or hardware related most likely. Either way there's not much hope to fix it if the usual methods don't work.

Sent from my Galaxy Nexus using Tapatalk 2
 
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chrisdb29

Member
Mar 17, 2013
10
0
Tempe
can't wipe & phone powers down right after boot

Ok it looks like I have the same problem as alfadenzo, except when my Nexus finishes booting, I get a buzz, a red exclamation point in the battery icon, and a popup saying "battery is not charged, please plug in charger", and powers down.

I've flashed 3 or 4 different stock firmares via Odin.

I've flashed complete sytem img's via fastboot, first wiping everthing.

Despite all this, the same splash screen loads. I think its a from CM7

I've flashed cwm by itself via fastboot , but it doesnt stick. Instead I get the "exclamation point android" , and then the stock recovery which I cant do anything with.

I have *3* whole smacking batteries that I've used, allong with two seperate usb cables. One that came with the phone, and on that came with a different Nexus.

Is this a kernel or bootloader issue? Im all out of the options that I know of

Galaxay Nexus I505
Tuna
variant - toro
bootloader - primekk15
baseband I515 EK02 CDMA
carrier - none
Unlocked
 

sudiptochoudhury

New member
Mar 2, 2013
2
0
Hi,

I am having the same issue. I tried everything. The recovery mode shows that partitions and files are erased/deleted. However, on next boot all comes live ! and my phone boots. but restarts within a few seconds!

When trying to flash using ODIN, the "system" update fails!

Anyone to help?
 

rakun123

New member
May 23, 2014
3
0
Hi, I'm having the same problem.
Have you found the solution??

I'm trying to
- Flash ROM from fastboot
- Flash TWRP from fastboot
- Erase partition from fastboot
- Go to recovery and delete all data in /sdcard using adb
- Trying to delete 1 widget from home screen and reboot
- Try to restore stock image using Odin, Fail in system.img

Nothing happened. My gnex boot like usual to the old home screen and nothing changed.
Then it reboot by itself.

Any ideas?
 

sudiptochoudhury

New member
Mar 2, 2013
2
0
Same problems with me as I reported earlier! Some are saying that the internal memory has gone readonly and its permanent!

Do you think you can contact Samsung service for a solution? I have thought of so, but need to bring out some time for that.


Hi, I'm having the same problem.
Have you found the solution??

I'm trying to
- Flash ROM from fastboot
- Flash TWRP from fastboot
- Erase partition from fastboot
- Go to recovery and delete all data in /sdcard using adb
- Trying to delete 1 widget from home screen and reboot
- Try to restore stock image using Odin, Fail in system.img

Nothing happened. My gnex boot like usual to the old home screen and nothing changed.
Then it reboot by itself.

Any ideas?
 

rakun123

New member
May 23, 2014
3
0
Same problems with me as I reported earlier! Some are saying that the internal memory has gone readonly and its permanent!

Do you think you can contact Samsung service for a solution? I have thought of so, but need to bring out some time for that.

I haven't contact samsung service center yet. This is my old phone, it's already out of warranty so it might be costly.

I thought read only mode should give you an error message at least.
In this case, I'm feeling like using Deep Freeze but for Android :eek:
 

rakun123

New member
May 23, 2014
3
0
Looks like my gnex chip have emmc brickbug. I cannot check anymore using brickbug app checker because it always crashed after booting. But the symptoms is the same.

Still haven't found a way to fix it
 

Frank Hilario

Member
Mar 5, 2011
6
1
On the same boat as you guys !

Same Scenario here ! :silly: ..... i got a GT-9250 brand new in box , was pulled out only once to try it out and it's in the EXACT same condition as mentioned by previous posters ! i have tried : Odin , fastboot flashes , Cyanogenmod Installer ( the one i had the most progress but failed as well ) , the regular reset procedure , nothing works ! its impossible to clean wipe the device !!! no matter what you do .... once the phone restarts , everything comes back again ! old apps , old data , old software !

I've read somewhere that the problem was related to the READ , WRITE permissions on the phone partitions , somehow .... and i know everyone of us come from different specific scenarios , but it may be worth to give it a try if someone knows how to help us out on that part because it makes sense, it seems the filesystem on the device is protected somehow and when we try to overwrite everything things go wrong ... :confused:

Too many people with that crazy issue without a solution , warranty claims or checks on that device are long gone blues ... so dont even think about it .... not with samsung or with the carriers ... its over for us , so we need to figure out a solution for this issue and get our devices back working properly ! :highfive:
 

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  • 1
    Have you tried
    fastboot erase boot
    Fastboot erase system

    Etc etc with userdata and cache also?

    Might not work but worth a try.

    G-Nexus Sent
    1
    Have you tried
    fastboot erase boot
    Fastboot erase system

    Etc etc with userdata and cache also?

    Might not work but worth a try.

    G-Nexus Sent

    "userdata"

    Sent from my Nexus
    1
    This happened on the incredible to one of my rom users. Emmc or hardware related most likely. Either way there's not much hope to fix it if the usual methods don't work.

    Sent from my Galaxy Nexus using Tapatalk 2