[Q] Complete noob needs help bypassing lock screen

hackmythinq

Member
Jul 3, 2020
21
0
0
Hi all; thanks for stopping by,

I've looked through multiple seemingly related threads but have been unable to find adequate answers and I am in way over my head to begin with, so please bear with me. Recently my LG G7 ThinQ became totally unresponsive so I figured I'd just use my old Moto G4 Plus while I work on fixing the G7. Problem is, the phone is locked and I have no idea what my swipe password is and I don't want to just completely wipe the phone as there is sentimental content on the phone which I'd like to access anyway.

The G4 Plus is OEM locked but I can access the bootloader, USB debugging is enabled, and I have an SD card. It is "athene_retail," operating on Android 7.0, and I do not have TWRP or CWM or the like installed on the phone. My PC is running Windows 10. Part of my problem is I'm not entirely sure how all this is supposed to work, but after hours of disorganized research I decided this thread was my best bet: https://forum.xda-developers.com/showthread.php?t=2620456 , so I have downloaded a lot of files and whatnot but am struggling with troubleshooting myself as I am likely not using them properly anyway. I tried the simplest-looking Methods -- 1 and 5 -- without success.

The problem I seemed to run into with Method 1 is at step #4 with "Apply update from ADB" and "Apply update from SD card" in Recovery Mode. What would happen is I'd "mount" the "/system" and proceed to choose one of the aforementioned "Apply update" options and the screen would just go black and then after a few seconds it would revert to a "No command" screen. Reading more into Method 1's instructions it seems like I might have to install TWRP or CWM onto my phone in order for this to work, but if that's right, how am I supposed to get them onto the phone if not through those options?

The problem I kept running into with Method 5 is "adb shell" would return "error: closed" and I haven't been able to determine why exactly. I opened cmd.exe from within the ADB folder and got "daemon started" and was able to attach device "emulator-5554" but after this point even "adb usb" would return "error: closed." I tried killing and restarting the server and a couple other potential solutions I found but to no avail. I am using
Code:
Android Debug Bridge version 1.0.41
Version 30.0.3-6597393
Any help would be greatly appreciated! :good:
 

sd_shadow

Recognized Contributor
Sep 21, 2011
16,628
7,539
253
South Dakota
goo.gl
Hi all; thanks for stopping by,



I've looked through multiple seemingly related threads but have been unable to find adequate answers and I am in way over my head to begin with, so please bear with me. Recently my LG G7 ThinQ became totally unresponsive so I figured I'd just use my old Moto G4 Plus while I work on fixing the G7. Problem is, the phone is locked and I have no idea what my swipe password is and I don't want to just completely wipe the phone as there is sentimental content on the phone which I'd like to access anyway.



The G4 Plus is OEM locked but I can access the bootloader, USB debugging is enabled, and I have an SD card. It is "athene_retail," operating on Android 7.0, and I do not have TWRP or CWM or the like installed on the phone. My PC is running Windows 10. Part of my problem is I'm not entirely sure how all this is supposed to work, but after hours of disorganized research I decided this thread was my best bet: https://forum.xda-developers.com/showthread.php?t=2620456 , so I have downloaded a lot of files and whatnot but am struggling with troubleshooting myself as I am likely not using them properly anyway. I tried the simplest-looking Methods -- 1 and 5 -- without success.



The problem I seemed to run into with Method 1 is at step #4 with "Apply update from ADB" and "Apply update from SD card" in Recovery Mode. What would happen is I'd "mount" the "/system" and proceed to choose one of the aforementioned "Apply update" options and the screen would just go black and then after a few seconds it would revert to a "No command" screen. Reading more into Method 1's instructions it seems like I might have to install TWRP or CWM onto my phone in order for this to work, but if that's right, how am I supposed to get them onto the phone if not through those options?



The problem I kept running into with Method 5 is "adb shell" would return "error: closed" and I haven't been able to determine why exactly. I opened cmd.exe from within the ADB folder and got "daemon started" and was able to attach device "emulator-5554" but after this point even "adb usb" would return "error: closed." I tried killing and restarting the server and a couple other potential solutions I found but to no avail. I am using
Code:
Android Debug Bridge version 1.0.41

Version 30.0.3-6597393


Any help would be greatly appreciated! :good:
LMSA has a pin reset, you could try that.
https://forum.xda-developers.com/general/general/update-moto-lenovo-moto-smart-assistant-t3951714

Sent from my Moto E (4) using Tapatalk
 
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[email protected]!$h

Senior Member
May 16, 2014
200
190
0
hyderabad
The problem I kept running into with Method 5 is "adb shell" would return "error: closed" and I haven't been able to determine why exactly. I opened cmd.exe from within the ADB folder and got "daemon started" and was able to attach device "emulator-5554" but after this point even "adb usb" would return "error: closed." I tried killing and restarting the server and a couple other potential solutions I found but to no avail. I am using
Code:
Android Debug Bridge version 1.0.41
Version 30.0.3-6597393
Any help would be greatly appreciated! :good:
"emulator-5554" ? This is a emulator and not your Moto G4. Are you using any emulator? If so, stop it and connect your G4.Once your G4 is connected to ADB, it should show your G4's Serial Number in list of devices attached.
 
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hackmythinq

Member
Jul 3, 2020
21
0
0
"emulator-5554" ? This is a emulator and not your Moto G4. Are you using any emulator? If so, stop it and connect your G4.Once your G4 is connected to ADB, it should show your G4's Serial Number in list of devices attached.
Thanks for the reply.

That did seem odd but I'm a noob, so :confused: I do have BlueStacks installed on my laptop but I don't believe it was even running at the time. Could that be it? In which case, that means my laptop wasn't even recognizing the phone at all to begin with? Hmm, ok, well I think I found the problem: when I click "adb.exe" a black screen (possibly cmd?) flashes on-screen for a tiny fraction of a second and that's it. Should it be doing something more than that? Does it have a GUI?
 

[email protected]!$h

Senior Member
May 16, 2014
200
190
0
hyderabad
Thanks for the reply.

That did seem odd but I'm a noob, so :confused: I do have BlueStacks installed on my laptop but I don't believe it was even running at the time. Could that be it?
Yes, it could be bluestacks. It's adb connection runs in the background.

In which case, that means my laptop wasn't even recognizing the phone at all to begin with? Hmm, ok, well I think I found the problem: when I click "adb.exe" a black screen (possibly cmd?) flashes on-screen for a tiny fraction of a second and that's it. Should it be doing something more than that? Does it have a GUI?
adb doesn't have any GUI and cmd flashing for a second is general behaviour when you run adb.exe. You should always run it from command prompt like you did before.

try installing Moto drivers : https://support.motorola.com/in/en/drivers
if already installed better try different port/cable/pc
 
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