[Q]Completelly lost all sound

msbtt

Member
Mar 14, 2009
32
7
0
Hey all,

I have no idea what the hell is going on with my tab. I did not have any issues and all of a sudden lost any and all sound. I was running Vegan 5.11 and then installed Vegan Ginger RC1 and thats when, I think, it started happening. I NVFlashed back to stock and still no sound. Tried to install a bunch of other roms and still no go. I am absolutelly lost of what to do. BTW I tried the earphone plug in and unplug but nothing. The only way anything happens is through bluetooth.

Help!!!!!
 

corawang

New member
Jan 31, 2011
2
0
0
System & Alarm OK, No Media Sound

Let my G rested for a few days and last night the sound was cutting in/out. Today the sound is completed back. I am still on stock ROM, did not do anything special, just turned on the “Audible Selection” and rebooted a few times.

I guess it was too much water while putting on Skinomi screen protector...

**************************************************************************

Now it’s confirmed, media sound works, as long as the screen is off.
Tried to play music with stock ROM, as soon as I "saw" music is playing, hit power button to turn off screen, then I can hear music, but as soon as the screen is on, media sound is silent.
Would be great if sound and screen can both be on again. Please HELP!!

***************************************************************************

I installed Skinomi screen protector and after that lost media sound. During the installation I tried to power down my G but as soon as I squeegee the screen (even after confirmed power off) G will come back on and of course a lot of commands were popping up on screen since I could not power it down. After Skinomi installation I lost media sound. At first I thought I drowned the speakers but then realized system and alarm sounds still work, just no media sound.

Then I had another interesting discovery. If I tried to watch Youtube video and while it’s playing, hit the power button to shut off the screen, I can hear the media sound when the screen is off for a little while. As soon as the screen is back up, media is silent again.

I also tried the headset trick and switched from Vegan 5.1.1 to TnT Lite to stock ROM. I believe the silence was caused by pressing keys in special sequence but don’ t know what it was since I was using a squeegee. Otherwise I have had my G since Feb2011 and never had any problem.

I am praying to all you android GODs out there and hoping I can find an answer to have the media sound back again.
 
Last edited:

amoffa

New member
Sep 28, 2011
2
2
0
I fixed my sound issue that sounds identical

You should appreciate the beauty of the problem and the solution...

After thinking it had to be a software issue (because the sound worked as long as I turned the screen off) and finding no one at all who knew what to do I was about to give up on the sound on my g tablet.

But then I had a crazy thought - what if it was a hardware issue where either a contact on the motherboard melted together or somehow the sound cable was interfered with by a loose connection.

If you open the gtablet case - Gulp! Its actually not that bad...
Using an eyeglass repair kit screwdriver, gently remove the rubber circular pads on the back of the tablet.

Underneath you will discover screws that the eyeglass screwdriver can unscrew.
After unscrewing all four, use a credit card to gently slot between the seals of the casing all the way around. eventually the casing will separate without problems.

Once open, and with the tablet now facedown on your lap. look at the lower right section of the motherboard for a thin brown wire that is connected near the 3.5 mm jack up and connected on the other end near the middle right of the motherboard.

Mine was untaped and loosly laying over two contacts of the motherboard. All I did was gently position that little wire away from those two contacts to the left (right of the metal screen backing wall) so they would not touch those contacts.

Believe it or not - that solved the problem. Turns out that the two contacts when touched by the wire cause the sound to short off. But when not touching them, everything works fine.

The reason the sound would work before when the screen was turned off in sleep mode was because IF THE SCREEN IS OFF THERE IS NO LONGER A CURRENT GOIND THROUGH THE CONTACTS!!! Beautiful....

gently snap the cover back on and ensure it all snaps back all the way around, reinsert the screws and replace the little rubber backings and turn you tablet back on.

Good luck!

What was that? I can't hear you over my newly working tablet speakers!!! :)
 

rajeevvp

Senior Member
Aug 20, 2010
1,315
406
0
Bangalore
Very interesting. Thanks.

I've been puzzling over (and, frankly, have not been able to diagnose) a similar problem. Looks like bad engineering on VS's (or Malata's) part if 5 users have encountered this same problem.

Karmas coming your way if the user verifies that what you suggested fixed his problem.
 

normalsailor

Member
Mar 24, 2011
6
0
0
Thanks. I had the cover off before to resolder the power jack to the board. This time I accidentally pulled on the headphone cord.

You should appreciate the beauty of the problem and the solution...

After thinking it had to be a software issue (because the sound worked as long as I turned the screen off) and finding no one at all who knew what to do I was about to give up on the sound on my g tablet.

But then I had a crazy thought - what if it was a hardware issue where either a contact on the motherboard melted together or somehow the sound cable was interfered with by a loose connection.

If you open the gtablet case - Gulp! Its actually not that bad...
Using an eyeglass repair kit screwdriver, gently remove the rubber circular pads on the back of the tablet.

Underneath you will discover screws that the eyeglass screwdriver can unscrew.
After unscrewing all four, use a credit card to gently slot between the seals of the casing all the way around. eventually the casing will separate without problems.

Once open, and with the tablet now facedown on your lap. look at the lower right section of the motherboard for a thin brown wire that is connected near the 3.5 mm jack up and connected on the other end near the middle right of the motherboard.

Mine was untaped and loosly laying over two contacts of the motherboard. All I did was gently position that little wire away from those two contacts to the left (right of the metal screen backing wall) so they would not touch those contacts.

Believe it or not - that solved the problem. Turns out that the two contacts when touched by the wire cause the sound to short off. But when not touching them, everything works fine.

The reason the sound would work before when the screen was turned off in sleep mode was because IF THE SCREEN IS OFF THERE IS NO LONGER A CURRENT GOIND THROUGH THE CONTACTS!!! Beautiful....

gently snap the cover back on and ensure it all snaps back all the way around, reinsert the screws and replace the little rubber backings and turn you tablet back on.

Good luck!

What was that? I can't hear you over my newly working tablet speakers!!! :)