[Q] connecting phone to computer

[mr t 95]

Hello guys, i was looking for help with my razr hd, that a buddy got it for me, so i have no software for it. I went to try and root the phone but it wont even let me connect to the computer. It says usb not recognized. i have downloaded motorola software and it doesn't see the phone either. Any ideas to fix this issue so i can begin the rooting process? tried two different computers with razr hd and razr m (both had usb debugging set. thanks

 

[an21281]

Hello guys, i was looking for help with my razr hd, that a buddy got it for me, so i have no software for it. I went to try and root the phone but it wont even let me connect to the computer. It says usb not recognized. i have downloaded motorola software and it doesn't see the phone either. Any ideas to fix this issue so i can begin the rooting process? thanka

Need more info, pc/mac and win7,8... If you need the drivers for windows use the ones in the first post here http://forum.xda-developers.com/showthread.php?t=1943851
Make sure to reboot after installing.
Also make sure usb debugging is turned on under developer options under settings on the phone.

 

[mr t 95]

Windows 7, and windows vista on our laptops, both do not work. Downloaded drivers and still no connection. Have tried uninstalling and reinstalling drivers on both systems and they failed.

Sent from my DROID RAZR HD using Tapatalk 2

 

[mr t 95]

USB debugging was set for both devices as well. Just odd that they won't even become recognized by the USB drivers. One drive allows it to at least charge but that's it so far.

Sent from my DROID RAZR HD using Tapatalk 2