[Q] Distorted Audio via headphones

[JoggerFogger]

I bought this phone used and didn't find out until later that the headphone jack plays distorted music.
Here's an example. Everything else with the phone is fine. In this video I taped the headphones to the mics on my laptop.
[edit] crap, i'm a noob and can't post my youtube vid. This is the title of it if you want to hear an example:
Samsung Galaxy Note 2. Distorted audio via headphone jack.

Here's what I've done so far to try and solve it.
1. tried 5 different sets of headphones.
2. made sure they were properly seated in the jack.
3. cleaned out the jack for possible debris.
4. disassembled phone and replaced jack with a new part.
5. disassembled phone and cleaned the motherboard and all connections with Electronic cleaner and a toothbrush.
6. Reset phone
7. tried several different music players.
8. turned off WiFi, BT, put phone in Airplane mode.
9. altered all the sound settings I could find, surround, balance, boost, etc.

The water mark on the battery shows it got wet.
The water mark on the frame and speaker is missing.
The water mark on the motherboard is dry.

Also, I've used the iPhone for the last 5 years, so Android is new to me. BTW, except for this, I love the phone. I have thought this was a hardware problem, but before I give up I'd like to make sure this is not a software issue.

I finally resorted to the Reset, and I'm dealing with that right now. I also ordered a BT adapter so I can re-route everything through that. So I can play music in my truck.

Any advice or idea of where to go now would be welcome.
Thanks,
Kevin

 

[LittleRedDot]

I think the water indicator is your best clue that it's a hardware issue. I dunno how to test to isolate the component so you can try to fix it yourself though.

Out of curiosity, did the seller dispose that it was water damaged?

Sent from my SAMSUNG-SGH-I317 using Tapatalk 4 Beta

 

[JoggerFogger]

I think the water indicator is your best clue that it's a hardware issue. I dunno how to test to isolate the component so you can try to fix it yourself though.

Out of curiosity, did the seller dispose that it was water damaged?

Sent from my SAMSUNG-SGH-I317 using Tapatalk 4 Beta

No, he did not disclose that it was water damaged. He also said that the headphones worked perfectly the last time he used it.
I find it funny that one of the screws was missing and the watermark was missing. Obviously someone had been in there and tried to fix it?

It doesn't matter, because I bought the phone and he's not going to take it back. Caveat Emptor. I didn't buy it at Best Buy, I bought it from some dude on Craigslist. I just got a $23 iKross device that will do both music and phone via a bluetooth adapter. I'm going to give up fighting it.

I thought I was going to be in the clear swapping out the headphone jack for $9. It was kind of fun taking apart the phone and checking out all the parts of it. This was kind of a forbidden activity with my iPhones, so it was interesting.

Thanks for your help, and Happy 4th of July!

-Kevin

 

[jg758p]

Wow, that is quite impressive work....You deserve to have it work after you did all that.

It does sound like a hardware issue, but just out of curiosity, have you tried a different ROM?

Also if you have att, you could possibly do an insurance claim if it comes down to it.

 

[dead soul]

I have the same prob. I took it to the Samsung repair center the guy quickly opened it , cleaned the audio jack... dint work, replaced the audio jack.. didnt work...

He mentioned sometimes connecting the jack to some other output devices like some amplifier or some sound system may have damaged the component/IC/Diode/resister/or whatever is responsible as the place where im am.. they have poor electrical earthing as the electricity standards are very poor and may have short circuited / excess electric current reached the phone and spoilt it

The solution >> Get a new motherboard !!! according to the Samsung engineer..if anyone has found a solution please share ! apart from changing a costly motherboard !

---------- Post added at 07:09 PM ---------- Previous post was at 06:45 PM ----------

some other things people have tried see link below


http://forums.androidcentral.com/droid-razr/135390-headphone-jack-broken.html

 

[crlxs]

Men I had the same problem and tryind to find a solution I found this tread
but keep searching and I found something that at the beginning made me laugh,
then tryed and work, hit the back of the phone with your knee or yor hand
it work for me, maybe work for you too. Good luck!

 

[dead soul]

Men I had the same problem and tryind to find a solution I found this tread
but keep searching and I found something that at the beginning made me laugh,
then tryed and work, hit the back of the phone with your knee or yor hand
it work for me, maybe work for you too. Good luck!

lol how hard hahaha did u nod it??

Sent from my Samsung Note II N7105 LTE using Tapatalk 4

 

[vegard468]

tighten all the screws!!

I had the same problem, i tried everything. Wiping, different rom, viper audio drivers...

Then i read in a comment on youtube to tighten the screws (especially the one between the camera en the led). Everything works now!

 

[jhaympascual12]

here another solution I found. I know this is a year old thread but it might help other people

I tried testing the earphone jack while the back housing is removed and while trying to figure out what causing it I found out that the ribbon is losing the connection to motherboard so I added another layer to the top of the ribbon connector to keep it in place and the sound distortion never happened again.

 

[[email protected]]

I bought this phone used and didn't find out until later that the headphone jack plays distorted music.
Here's an example. Everything else with the phone is fine. In this video I taped the headphones to the mics on my laptop.
[edit] crap, i'm a noob and can't post my youtube vid. This is the title of it if you want to hear an example:
Samsung Galaxy Note 2. Distorted audio via headphone jack.

Here's what I've done so far to try and solve it.
1. tried 5 different sets of headphones.
2. made sure they were properly seated in the jack.
3. cleaned out the jack for possible debris.
4. disassembled phone and replaced jack with a new part.
5. disassembled phone and cleaned the motherboard and all connections with Electronic cleaner and a toothbrush.
6. Reset phone
7. tried several different music players.
8. turned off WiFi, BT, put phone in Airplane mode.
9. altered all the sound settings I could find, surround, balance, boost, etc.

The water mark on the battery shows it got wet.
The water mark on the frame and speaker is missing.
The water mark on the motherboard is dry.

Also, I've used the iPhone for the last 5 years, so Android is new to me. BTW, except for this, I love the phone. I have thought this was a hardware problem, but before I give up I'd like to make sure this is not a software issue.

I finally resorted to the Reset, and I'm dealing with that right now. I also ordered a BT adapter so I can re-route everything through that. So I can play music in my truck.

Any advice or idea of where to go now would be welcome.
Thanks,
Kevin

I have same problem and i reset my phone and problem is finish thanks to tell:good:

 

[ILechuks73]

Yeah me too. Thats what I do. So annoying