I got my phone about a month ago. I updated the software to 4.4.2 kitkat released by sony. It's not rooted. This problem occured yesterday for the first time. When I call someone or someone calls me, the earphone doesn't work. I don' hear anything. When I run earphone test in Service tests, it works fine. The problem is fixed when I reboot the phone. But I can not reboot the phone everytime. It happened once yesterday and next time now. I am so pissed off. This is my first sony phone and so far I am very dissapointed. My audio jack flap is opening by its self and as I can see a lot of people complain about it. I hope this can be fixed
[Q] Earphone not working during calls
- Thread starter jankos98
- Start date
Hi, is there any particular reason why you want to keep using stock firmware and not to root?
If not might I suggest rooting and using a custom firmware, because in my experience custom firmware is much more reliable than the stock.
Its really quite easy to do and the phone seems to benefit from doing a clean install getting rid of any junk thats built up over time.
Good Luck!
I recommend you to use SUS or Sony PC companion to "reinstall" FW i am not sure if this can help you but its better than sending it to repair center without trying anything. Good luck and don't forget to backup you data, etc.
Same Earphone problem
Hello, i have the same issue too. Every rom (stock based) i install, that use 4.4.2 have the same issue.
Its very annoying, have someone can resolve this?
I have, UB and at moment ExistenZ Rom
Hello, i have the same issue too. Every rom (stock based) i install, that use 4.4.2 have the same issue.
Its very annoying, have someone can resolve this?
I have, UB and at moment ExistenZ Rom
I just opened the forum to make a thread about this, as I'm facing the same problem and it can get really annoying.
Sometimes my phone works normally for 3-4 days, and then it just suddenly happens. Someone calls me, and I can't hear them, but they can hear me...and after I reboot it usually works.
I flashed the 4.4.2 UK Generic a few days ago, and now I face two different problems regarding calls : first one is like this, I can't hear people that are calling me, and the other is that sometimes I don't hear them for a few seconds and then I hear them again, and then again I can't during the call. Don't know if this is firmware based, I guess it is. If I can remember correctly 4.3 worked perfectly, as I got the phone already on 4.3 firmware.
Also Cyanogenmod has the same issue, as well as PAC-man (some versions of these ROMs, the ones I tried LOL) so I'm wondering could it be a hardware issue...what are your experiences? If someone can confirm that it is a firmware issue and that 4.3 doesn't have these problems, I might actually switch back because its annoying and the phone seems to be working better on 4.3, even though I love the transparent interface of Kitkat =)
Have a nice day guys, hope we will fix this issue !
Sometimes my phone works normally for 3-4 days, and then it just suddenly happens. Someone calls me, and I can't hear them, but they can hear me...and after I reboot it usually works.
I flashed the 4.4.2 UK Generic a few days ago, and now I face two different problems regarding calls : first one is like this, I can't hear people that are calling me, and the other is that sometimes I don't hear them for a few seconds and then I hear them again, and then again I can't during the call. Don't know if this is firmware based, I guess it is. If I can remember correctly 4.3 worked perfectly, as I got the phone already on 4.3 firmware.
Also Cyanogenmod has the same issue, as well as PAC-man (some versions of these ROMs, the ones I tried LOL) so I'm wondering could it be a hardware issue...what are your experiences? If someone can confirm that it is a firmware issue and that 4.3 doesn't have these problems, I might actually switch back because its annoying and the phone seems to be working better on 4.3, even though I love the transparent interface of Kitkat =)
Have a nice day guys, hope we will fix this issue !
For me, only the stock based rom haver this issue, i haver tested omni rom and works normalI just opened the forum to make a thread about this, as I'm facing the same problem and it can get really annoying.
Sometimes my phone works normally for 3-4 days, and then it just suddenly happens. Someone calls me, and I can't hear them, but they can hear me...and after I reboot it usually works.
I flashed the 4.4.2 UK Generic a few days ago, and now I face two different problems regarding calls : first one is like this, I can't hear people that are calling me, and the other is that sometimes I don't hear them for a few seconds and then I hear them again, and then again I can't during the call. Don't know if this is firmware based, I guess it is. If I can remember correctly 4.3 worked perfectly, as I got the phone already on 4.3 firmware.
Also Cyanogenmod has the same issue, as well as PAC-man (some versions of these ROMs, the ones I tried LOL) so I'm wondering could it be a hardware issue...what are your experiences? If someone can confirm that it is a firmware issue and that 4.3 doesn't have these problems, I might actually switch back because its annoying and the phone seems to be working better on 4.3, even though I love the transparent interface of Kitkat =)
Have a nice day guys, hope we will fix this issue !
Thanks for the info. Haven't tried Omni ROM yet, I might. Can you just tell me did you have this issue on 4.3 ?
In 4.3 stock, the earphone seems work well, but i want 4.4, and for some time it worked
Hi there
I'm having exactly the same issue on 4.4 (existenz ultimate)
I can confirm once I had this issue on stock 4.3 rom as well (existenz 7). I installed Soundabout app and it fixed the issue somehow, and i never experienced the problem until yesterday (on 4.4) . I again installed soundabout, it worked for some time, but now earphone doesn't work again. It's really frustrating! According to service test it's not a hardware problem. But could sony engineers make the same mistake twice (both in 4.3 and 4.4)?
I'm having exactly the same issue on 4.4 (existenz ultimate)
I can confirm once I had this issue on stock 4.3 rom as well (existenz 7). I installed Soundabout app and it fixed the issue somehow, and i never experienced the problem until yesterday (on 4.4) . I again installed soundabout, it worked for some time, but now earphone doesn't work again. It's really frustrating! According to service test it's not a hardware problem. But could sony engineers make the same mistake twice (both in 4.3 and 4.4)?
So, are you positive its not a hardware issue? I sure hope that Sony is going to fix this and all the other Kitkat problems they've had with this new update that got certified (10.A.5.1.283)..Its probably going to be 4.4.4 and the last update for Xperia Z, as Android L is probably reserved for newer phones and Sony won't get anything from supporting the update for the original Z.
I really like Kitkat but if this earphone bug is related to Sony's Kitkat update and the next version doesn't fix it, I'm sure I'll get back to 4.3, as its really frustrating when you need to make an important call, or if you're in a hurry about something and your phone doesn't work...
If anyone knows the cause of this or is certain that it is related to specific firmwares please help us out and write it here.
Greetings from Bosnia
I really like Kitkat but if this earphone bug is related to Sony's Kitkat update and the next version doesn't fix it, I'm sure I'll get back to 4.3, as its really frustrating when you need to make an important call, or if you're in a hurry about something and your phone doesn't work...
If anyone knows the cause of this or is certain that it is related to specific firmwares please help us out and write it here.
Greetings from Bosnia
Lets hope it will be fixed on 4.4.4
maybe i will try another stock firmawares, based on 4.4.2, just for know if its region firmware related
maybe i will try another stock firmawares, based on 4.4.2, just for know if its region firmware related
i just flased the 4.4.4 and its the same problem again
---------- Post added 10th September 2014 at 12:07 AM ---------- Previous post was 9th September 2014 at 11:56 PM ----------
i try existenz v7 and have the same problem, but its based on 4.3, and stock 4.3 work fine to me, so i think maybe is something related to 4.4 sony frameworkSo, are you positive its not a hardware issue? I sure hope that Sony is going to fix this and all the other Kitkat problems they've had with this new update that got certified (10.A.5.1.283)..Its probably going to be 4.4.4 and the last update for Xperia Z, as Android L is probably reserved for newer phones and Sony won't get anything from supporting the update for the original Z.
I really like Kitkat but if this earphone bug is related to Sony's Kitkat update and the next version doesn't fix it, I'm sure I'll get back to 4.3, as its really frustrating when you need to make an important call, or if you're in a hurry about something and your phone doesn't work...
If anyone knows the cause of this or is certain that it is related to specific firmwares please help us out and write it here.
Greetings from Bosnia
hello, i have tested lots off roms and the problem is ther on almost 4.4 rom. the Free Xperia rom, not have this problem.
i was thinking is there is some app that can manually disble the 3.5mm jack is on solution, but i not find that for 4.4
lets keep trying
i was thinking is there is some app that can manually disble the 3.5mm jack is on solution, but i not find that for 4.4
lets keep trying
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