[Q] Freezing problem on galaxy r

[venkatraman]

Hi,
Got my phone a week back..The problem started to occur a few days ago,my phone started to freeze often.Touchscreen stopped responding.I had to remove the battery n boot to get the phone working again.

I look forward to seeing your replies. Please feel free to ask me further details . Happy New Year.Thanks in advance

 

[alister214]

Have you tried calling the fone when this happens? I'm interested if this is the same problem as with mine....

 

[KitsumiMaru]

I've also had the touchscreen freeze out a couple of times but that's usually after an app has crashed or I've stressed the system, I find that locking then unlocking the scren brings it back to life

 

[alister214]

I've also had the touchscreen freeze out a couple of times but that's usually after an app has crashed or I've stressed the system, I find that locking then unlocking the scren brings it back to life

I don't want to be a negative person here but mine started like that, I though it was just because the system was running too many apps or I haven't freed the ram. It's now shutting off by itself.

I hope yours don't progress to my problem.


Such a nice fone but these problems make me think otherwise.

 

[venkatraman]

Have u found out any solutions .

Sent from my GT-I9103 using XDA App

 

[dragonknight945]

I don't want to be a negative person here but mine started like that, I though it was just because the system was running too many apps or I haven't freed the ram. It's now shutting off by itself.

I thought ^ was one of the GB's features. shuts down rogue or non responsive apps.

@venkatraman did u try factory reset??
take a backup from CWM if you havent already and make a reset from there...
Tell me if that works...if doesnt that clear all the Ram from Task Manager

 

[alister214]

I don't want to be a negative person here but mine started like that, I though it was just because the system was running too many apps or I haven't freed the ram. It's now shutting off by itself.

I thought ^ was one of the GB's features. shuts down rogue or non responsive apps.

@venkatraman did u try factory reset??
take a backup from CWM if you havent already and make a reset from there...
Tell me if that works...if doesnt that clear all the Ram from Task Manager

I already factory reset by pressing vol up+power then middle button. The thing is, my problem is not really freezing screen but auto shutdown.

 

[venkatraman]

Factory reset didnt help either..It works for a while and the problem repeats all over again

 

[s4sixty]

A phone with this much memory and dual core CPU shouldn't behave like this.

 

[m.kochan10]

sometimes when you move your finger to the screen as close as possible without touching though...it can cause freezings.

 

[reymysterio7]

I had the same problem. Initially the phone used to freeze and I used to remove and replace the battery again. But then the phone started crashing and it reached a point today where the phone would freeze upon booting at Samsung screen. I held the VolumeUP+Home button while booting and did a "Wipe cache" and its been working fine since.

Cheers!

 

[Metatrone]

Yep, it seems a common issue. Mine does the same. I haven't flashed any custom ROMs or kernel after I got it from service just to see if it was the problem. But it started shutting down by itself a couple of days ago with increasing frequency. I removed all recently added apps + juice defender and others that may be messing with the hardware with no change.

P.S. I have to take out and replace the battery to restart it, and there is always a battery drain afterwards.

 

[reymysterio7]

Hi,

After I did a 'wipe cache' in recovery, my phone didnt crash for one full day. Now again it has started crashing at random.

Kindly note that its been 2 months since i bought the phone and there were no problems with it.. But few days back there was not power and hence my mobile got switched off due to battery drain.. And from the next day onwards this problem has started.

Any of you guys think its a battery issue? - battery calibration issue perhaps? Should i perform a 'wipe battery stats' in recovery?

Kindly advice.

Thanks.

 

[Metatrone]

Didn't work for me, I wiped dalvik cache and battery stats and it worked fine for a couple of days, but then i shut down again. I'm going for factory reset next.
BTW mine shuts down only when the screen is off, never while I'm using it.

@reymysterio7 do you get battery drain after?

 

[reymysterio7]

Yeah mate. There was significant battery drain. Right now I've done a factory reset-flashed 2.3.6 austria-flashed titanium v2.1-wipe cache/dalvik cache-wipe battery stats. Keeping my fingers crossed

Sent from my GT-I9103 using XDA

UPDATE : My phone started its random shut downs again. But one thing Ive figured for sure is that it happens only when the network signal is low or fluctuating.

 

[mj.vikram]

Yeah mate. There was significant battery drain. Right now I've done a factory reset-flashed 2.3.6 austria-flashed titanium v2.1-wipe cache/dalvik cache-wipe battery stats. Keeping my fingers crossed

Sent from my GT-I9103 using XDA

UPDATE : My phone started its random shut downs again. But one thing Ive figured for sure is that it happens only when the network signal is low or fluctuating.

ru using Go launcher or Go Contacts because when I've installed these i was also having random shut down very rare once in 2 weeks now I've removed both of them and i am not having random shut down now..

---------- Post added at 08:54 AM ---------- Previous post was at 08:50 AM ----------

Didn't work for me, I wiped dalvik cache and battery stats and it worked fine for a couple of days, but then i shut down again. I'm going for factory reset next.
BTW mine shuts down only when the screen is off, never while I'm using it.

@reymysterio7 do you get battery drain after?

no need to clear the dalvik cache, just clear the cache and do factor rest it may help you and check the recent application which you have installed and remove them..

 

[reymysterio7]

ru using Go launcher or Go Contacts because when I've installed these i was also having random shut down very rare once in 2 weeks now I've removed both of them and i am not having random shut down now..

Yeah i was using go launcher.. Now ive formatted everything.. including usb memory... and flashed stock firmware I9103XWKI5.. Its as good as a new 1st day phone now... Even now if it shutsdown then its definitely not a software issue..

 

[reymysterio7]

Yeah i was using go launcher.. Now ive formatted everything.. including usb memory... and flashed stock firmware I9103XWKI5.. Its as good as a new 1st day phone now... Even now if it shutsdown then its definitely not a software issue..

It shut down again - When signal became low!! - When i rebooted, again it shutdown while connecting to network. I removed sim and booted it worked fine. Then i went outdoors and booted with sim, it did not shutdown.

It definitely not a software issue coz I had formatted EVERYTHING and the phone was as good as new. Its not battery issue coz phone does not have issues without sim inserted. Its either hardware (motherboard probably) or SIM card problem.. I'm gonna get a new sim on monday and check it.. This sucks!!!

UPDATE : I tried with other sim - it still shutdown after 10 mins I used my present sim on a S2 and it worked fine...

UPDATE - ISSUE RESOLVED : I took it to the service center, the issue was a faulty USB connector. They replaced it and the issue seems to have been resolved. For more have a look at http://forum.xda-developers.com/showthread.php?p=24263158#post24263158