[Q] Galaxy S 3 Mini SM-G730A USB issue

[pwnerize_me_cap'n]

I don't believe there was a thread covering this exact issue, if there is I sincerely apologize. AT&T Samsung Galaxy S III Mini SM-G730A

My problem is that my phone will not connect to any computer via USB mass storage, the battery will begin to charge but that is all. I have searched the internet for possible reasons/solutions and I have also contacted Samsung customer service which only lead to the discovery of completely different issue. Of course upon this discovery as coincidence would have it the call with customer service was disconnected. The lady had told me to boot the phone, take the battery out, and boot into recovery mode. Once there she instructed that I choose the option to wipe the cache partition, when I selected this option it said it was clearing the partition then gave me an "ERROR" message, shut down, and rebooted the phone. Basically, to get to the point, I wanted to root the phone and this problem is somewhat a hindrance. Any help or suggestions would be greatly appreciated. Thanks in advance


Also I don't know if this needed or would help but I have tried connecting it to computers running Win XP Home Service Pack 2, Win Vista, Win 7 Home Edition, and on my laptop which is the one I would be using if fixed it's running Ubuntu Saucy 13.10. I also used the original cable that came with the phone I bought it brand new. Thanks again.

 

[riclau_75]

Possible reason of your problem

I don't believe there was a thread covering this exact issue, if there is I sincerely apologize. AT&T Samsung Galaxy S III Mini SM-G730A

My problem is that my phone will not connect to any computer via USB mass storage, the battery will begin to charge but that is all. I have searched the internet for possible reasons/solutions and I have also contacted Samsung customer service which only lead to the discovery of completely different issue. Of course upon this discovery as coincidence would have it the call with customer service was disconnected. The lady had told me to boot the phone, take the battery out, and boot into recovery mode. Once there she instructed that I choose the option to wipe the cache partition, when I selected this option it said it was clearing the partition then gave me an "ERROR" message, shut down, and rebooted the phone. Basically, to get to the point, I wanted to root the phone and this problem is somewhat a hindrance. Any help or suggestions would be greatly appreciated. Thanks in advance


Also I don't know if this needed or would help but I have tried connecting it to computers running Win XP Home Service Pack 2, Win Vista, Win 7 Home Edition, and on my laptop which is the one I would be using if fixed it's running Ubuntu Saucy 13.10. I also used the original cable that came with the phone I bought it brand new. Thanks again.

Your problem if you still hve it is that the usb port is damaged, normally when they get damaged they can still charge the phone but will not be recogniced by the pc, so you would not be able to rooted, or transfer any file to it, .

Solution is to change the usb port. Hopefully you can fix your issue, Greetings.

 

[Inert_Production]

Try enabling / disabling usb debugging, maybe that will help. You'll need to go to 'about phone' in settings then tap on the version number 10 times to enable developer options, then you can enable usb debugging.