[Q] GT-N5100 After OTA 4.2.2 stuck in safe mode.

[Dulie]

GT-N5100 After OTA 4.2.2 stuck in safe mode. I didn't expect problems from a stock update.
It was working perfectly yesterday. I have wiped it clean, no change.
Kies doesn't seem to offer anything that will recover it.
Does anyone have 4.1.2 for North America? It is the international version tablet.
The one strange thing is that the volume down button does not work now.

Baseband version: N5100XXCMJ2
Build Number: JDQ39.N5100XWCNA1

Any ideas?

 

[gooberdude]

GT-N5100 After OTA 4.2.2 stuck in safe mode. I didn't expect problems from a stock update.
It was working perfectly yesterday. I have wiped it clean, no change.
Kies doesn't seem to offer anything that will recover it.
Does anyone have 4.1.2 for North America? It is the international version tablet.
The one strange thing is that the volume down button does not work now.

Baseband version: N5100XXCMJ2
Build Number: JDQ39.N5100XWCNA1

Any ideas?

Try volume up and hold until you see the Samsung on the screen. I use that to boot when hung with odd firmware issues arise.

You can try going into stock recovery holding down home, volume down and power key when powering up.

If you get the notice... you should be able to connect via USB to your computer and use Odin 3.7 and flash a compatible ROM for your device, if available. I don't have a 5100, so I am not able to assist in locating one for you. You should state what carrier your tablet is with. So others can assist with the right ROM.

 

[Dulie]

Try volume up and hold until you see the Samsung on the screen. I use that to boot when hung with odd firmware issues arise.

You can try going into stock recovery holding down home, volume down and power key when powering up.

If you get the notice... you should be able to connect via USB to your computer and use Odin 3.7 and flash a compatible ROM for your device, if available. I don't have a 5100, so I am not able to assist in locating one for you. You should state what carrier your tablet is with. So others can assist with the right ROM.

T-mobile is my carrier. I tried the phone and text messages and they are not working, yet the mobile data is.
When I tried the home/voldwn/pwr I get the
Warning!
A custom os can cause critical problems in phone and installed applications.
If you want to download a custom os,press vol up key.
Otherwise, press the volume down key to cancel.

At this screen I can't press either button. Neither will do anything. I know the volup was just working.
I get different screens by either using the volup or voldwn. So this would indicate the vol buttons are fine as I knew yesterday.
I also was not wanting to do anything to void the warranty at this point since it is less than 1 month old.

 

[gooberdude]

OK, well then as long as it was an OTA and you did not root... I would take it back to T-mobile and ask for a replacement. They should be able to give you a replacement if they cannot reload the ROM and correct the issue.

 

[Dulie]

OK, well then as long as it was an OTA and you did not root... I would take it back to T-mobile and ask for a replacement. They should be able to give you a replacement if they cannot reload the ROM and correct the issue.

Samsung said to stop by a best buy where the samsung store is inside and have them reflash it with a US carrier firmware.
That seemed like a good idea, but he was unable to get to his server where the firmware resides. He also made mension of the fact they have heard of this model having these issues. So he was unable to do anything after an hour of computer issues with reaching their internal site.

 

[Dulie]

Stuck in "Safe Mode" Issue Corrected

:laugh:
The Samsung reps at my local BestBuy could not fix it. They said they could fix anything. Not this apparently.

I remember that sometimes after firmware loads need to be cleared out. So I found this procedure, which is part of a manual firmware update, and figured maybe it would clear the issue causing safe mode.

If Galaxy Note 8.0 N5100 stuck at booting animation after Step 10 then go to recovery mode (press and hold the Volume Up, Home and Power buttons together) and perform Wipe data/Factory Reset and Wipe Cache Partition task before selecting reboot system now function. In recovery mode use Volume keys to navigate between options and Power key to select the option. Please note, performing wiping task will erase your device internal memory data and not external SD card data.

YES, no more safe mode!!