[Q] Hangouts with Integrated Google Voice Sending Multiple SMS per message.

[GMan56]

I've been using Google Hangouts to send SMS on my Sprint Note 3 for awhile now with little to no issues. That changed however with the recent Google Voice integration into Hangouts. Now, each time I try to send a text message, the message is received multiple times by the recipient, although I only see it sent once. Occasionally, the recipient will get anywhere from fifteen to twenty instances of the same message.

My Google Voice number is the same as my carrier number, which has never proven to be an issue before, but now I'm wondering if that's the culprit. I've searched all over for an answer to this particular issue, and it seems like I'm in the minority (so far).

Anyone else having a similar problem? It's more of an annoyance than anything, but I'd rather not be blasting out dozens of messages to my contacts if I don't have to.

Thanks.

 

[NolesFn]

Same issue

I've been using Google Hangouts to send SMS on my Sprint Note 3 for awhile now with little to no issues. That changed however with the recent Google Voice integration into Hangouts. Now, each time I try to send a text message, the message is received multiple times by the recipient, although I only see it sent once. Occasionally, the recipient will get anywhere from fifteen to twenty instances of the same message.

My Google Voice number is the same as my carrier number, which has never proven to be an issue before, but now I'm wondering if that's the culprit. I've searched all over for an answer to this particular issue, and it seems like I'm in the minority (so far).

Anyone else having a similar problem? It's more of an annoyance than anything, but I'd rather not be blasting out dozens of messages to my contacts if I don't have to.

Thanks.

I am having the EXACT same issue as you descibe above.. Using a Note3 on Sprint, until recently it worked without a hitch, now for the past 2-3 weeks, when I send SMS messsages I get people that state they get it up to 40x, when it only shows that it was delivered from my device once.

I am not sure if it is a Google Voice issue, Hangouts issue, Android, Sprint or just a combo of all of the above? If you are able to get a resolution, please let me know!

Thanks,
-Tim

 

[GMan56]

Tim,

I was perusing around the Google help pages the other day and notices a new disclaimer I had not seen before. It was a short blurb on one of the Hangouts SMS help pages that said something along the lines of "If you're using Google Voice with your Sprint mobile number, do NOT integrate Google Voice with Hangouts. It will cause issues with SMS."

Not the most helpful thing in the world. But I ended up just disabling Voice from my Sprint service altogether. I hated to do it, since I've been using Voice on Sprint for several years now, but seeing as Voice is soon going the way of the Dodo, I figured it won't matter before too long anyway. I was only using Voice for voicemail anyway, so it wasn't a huge transition for me. Depending on how reliant you are on Voice, it might be a bigger problem for you.

At any rate, disconnecting Google Voice from my Sprint number solved the problem... no more spam texts!