[Q] Has any one got the Moto software to work?

GerardF

Member
Jan 23, 2011
22
2
0
I spent three hours with Moto level two tech support to try to get either the phone portal or the media sync to work on windows 7 32 bit pro running Chrome 15, EI 9, and firefox 5 to work correctly either via usb or wifi. I keep getting security blocks (insecure content) even though I whitelist the IP address/port and no program is blocking it.

When on USB media sync just sits there trying to connect with the phone until it times out.

I have had an Epic 4g work, A HTC EVO3D work and it strikes me that the Moto software just sucks. What Level two said was to go back two to three generations on my browsers to try that as that is what they developed it for. Great, the wonderful software development team at Moto did not test the new product on anything remotely close to current software.

Plus I can not get the damn thing to recognize the unit on any powered usb hub. I have to dedicate a port directly from my computer (never had to do that before even in the Palm days).

I left Samsung due to their ineptness in software development for the Epic 4g waiting for updates but now I wonder if I made an even worse choice with the Photon software capability.