[Q] [HELP] phone bricked by flashing the latest frimware from Huawei

toeter80

Senior Member
Sep 16, 2009
158
17
38
Hi,

After some hesitation I just flashed the new General Overseas firmware that I downloaded from Huawei's website. The flashing process seemed to go fine, but afterwards the phone turned off, and now I cannot make it turn on again.. I tried charging it but no response. On/off key does absolutely nothing. Also no luck pushing volume buttons + power.
I noticed that during flashing the red LED turned on and off a few times, I don't know if that's normal or not.
Anybody got some help? I am quite desperate because I really need my phone!
 

dexxxterito

Member
Sep 27, 2011
9
1
0
Orel
Hey, at last I'm not alone with this problem. I broke my 8800 pro just like you. 2 Service Centers told me that problem can't be fixed with "software healing". Only changing the motherboard or bootloader can help solve this problem and a bit of our money for a new device.

Tell me please details. How does you flash your device? With which firmware? And etc.

Read this thread! It's mine where I had described the problem
HERE
 
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skifyr123

Senior Member
Mar 24, 2011
592
672
0
Republic City
Have any of you tried to contact Huawei on their website and asked for help? I mean, it is their fault that your device is broken because of an official update, downloaded from their site..
 

dancer_69

Senior Member
Jan 2, 2007
1,961
248
0
I agree with this.
You must contact them, to push them for a solution and to inform them that this firmware update bricks the devices, so to remove it from download section.
 

Ardeloth

Senior Member
Nov 7, 2010
54
4
28
Athens
The exact same thing happened to me about a month ago. I was trying to install B138 and after the update the phone turned off once and for all :p

Relax people the update process was ALMOST complete, that beeing said the phone is "clean" with no traces of rooting or other tampering. Take out your memory card and send it for service. They'll change the mainboard and all is well. Apart from the "waiting for a month to return" part.

If Wind Hellas and Huawei Greece actually managed to repair it for free everyone else is bound to do it too.
 

toeter80

Senior Member
Sep 16, 2009
158
17
38
Does any of you know if it is normal that the battery LED goes on a few times during flashing? I have a theory that the battery might have gone empty during flashing (though its was over 40% full at the start). Yesterday, I accidentally dropped the battery; when I put it back in the phone it actually tried to start up and showed the Huawei screen. Then it went off again. Maybe the battery is just so dead that it doesnt even charge anymore (is that possible?)
The solution would be to try another battery or to charge it in some other way, so I'm gonna see if I can do that.

The ROM I flashed is U8800 V100R001C00B138SP04(Normal).

I did install recovery and superboot from Modaco, and i repartitioned to have more space for apps. So I think they will see some traces of tampering if I send the device back for repair. However, if the battery thing doesnt work, I will contact Huawei. I saw on their website there was a service centre of Huawei in Germany, I might go there to bring it for repair. Does any of you have experience with their service centres?


Ok what dis you flash exactly?


u8800,cm7,[email protected]
 

Ardeloth

Senior Member
Nov 7, 2010
54
4
28
Athens
I had the exact same idea. The LED flashes red during the update but my battery was at 95% when i started it the first time.
"Off" charging depends on your recovery image, judging by the fact that some custom ones didnt offer that option at first. Did you have perfect recovery on? Try leaving the battery off the phone for a few minutes and then plugin it in straight away.
 

Vk_

Senior Member
Jun 23, 2011
190
9
0
The Service in Moscow that is in the Official Huawei Service Centre List told that they will not repair it for free because the device was bought in China
That's just pure wrong. You Russians have such a weird distrust towards China that even Service centre of a Chinese brand of phones mistrusts "China made/bought" products!

Sent from my u8800 using xda premium