[Q] Help with Hook HD+

[PotatoTomato]

Hello All - First Post...I hope I am doing this right.

I have a Nook HD+ (32GB internal) with a 64GB Micro SD Card. I use my Nook HD+ for general net surfing and watching movies/TV shows.

I am having an issue playing non-B&N video content. I will try watching a TV show in mp4 format. At random times the video will stop playing and I will get an error message that the video can not be played at this time. Turning the device off and back on does not correct the problem. Unmounting and remounting the SD Card does not solve the issue. Using a different SD Card does not correct the problem.

Also if I delete a video from the device or SD card it won't delete. I have two "ghost files" currently that will not delete no matter what I try. I have wiped and reformatted the SD card and they are still showing up. The ghost files do not show on my PC but show on the Nook HD+.

I have performed a factory reset. I have erased the SD Card. I tried calling Nook Support. That got me no where. I would love some help.

This all started with the software update they pushed earlier this week. I am ready to throw the stupid thing away and go buy a Samsung 10. I feel like I have wasted my money.

 

[datas0ft]

Hello All - First Post...I hope I am doing this right.

I have a Nook HD+ (32GB internal) with a 64GB Micro SD Card. I use my Nook HD+ for general net surfing and watching movies/TV shows.

I am having an issue playing non-B&N video content. I will try watching a TV show in mp4 format. At random times the video will stop playing and I will get an error message that the video can not be played at this time. Turning the device off and back on does not correct the problem. Unmounting and remounting the SD Card does not solve the issue. Using a different SD Card does not correct the problem.

Also if I delete a video from the device or SD card it won't delete. I have two "ghost files" currently that will not delete no matter what I try. I have wiped and reformatted the SD card and they are still showing up. The ghost files do not show on my PC but show on the Nook HD+.

I have performed a factory reset. I have erased the SD Card. I tried calling Nook Support. That got me no where. I would love some help.

This all started with the software update they pushed earlier this week. I am ready to throw the stupid thing away and go buy a Samsung 10. I feel like I have wasted my money.

I start from end.
No you dont wasted your money. Just stock software is not for using device as media player. And yes they limited most of Android power only to reading books and visiting B&N shop to waste money

These "ghost" files not real files. Only symlinks and cache, which ones stock software not able to delete after real file deleting. Dont know why stock soft acts this way.
You can delete these files but for this you need root your device and install some additional file manager (RootExplorer, Astro File manager or OI File Manager etc). Look to this thread and you see that rooting and installing sideload apps is not hard. Even more, you can get more media power at your device if you start using CM10 (thread here)

With stock is help very limited due to B&N side lock for /system dir.

 

[someone0]

For playing non-protected content, I would try BSplayer first. By far it's the best player that will play most stuff w/o any problem including wirelessly streaming 1080p MKV file from a Windows PC.

 

[dbh369]

^ this

Sent from my Barnes & Noble Nook HD+ using xda app-developers app