[Q] HeyTell App Issues

[PeteSeiler2010]

Is anyone else having issues using the app HeyTell? The only ROM i can get it to work properly on is the stock AT&T 2.1, it doesn't even work on the stock 2.2 update. Basically on stock 2.1 I can send and receive messages perfectly without missing a message or having to close the app. If I update to 2.2 or flash a custom ROM, I can send about 2 messages and then it stops sending or receiving, I have to close the app and then try to send the message again. Once I open the app again, whatever the person sent to me is lost and they have to send it again.

Just putting this out there, I have emailed the developer and they are stating that they have no issues. I don't know what else to try, I have cleared the app's cache, uninstalled and reinstalled, I am out of ideas.

 

[venomio]

I've never even heard of this app before... I'll install it now and tell you how it goes.

EDIT: Okay, I obviously have no friends on this at the moment... But I've been clicking around the app and it seems fine? I'm using Paragon RC6 right now. The GPS/Map component seems to be working fine anyway... I can't really send a voice clip or message through it (no-one to send it to).

EDIT2: Okay, I somehow sent a voiceclip/message to myself and I've recorded it, sent it, and then received it fine. I'll keep playing around with this a little bit further in the morning.

 

[PeteSeiler2010]

I really appreciate it, it will work at first, and then just stop sending and receving, the little sending icon just spins and spins...then you have to force close it and then start it again, then it works for a few messages and then stops again.

 

[glwilliams4]

I'm having the same problem with the HeyTell app. It's pretty much hit or miss for me, sometimes it works good for a while, sometimes it sends blank messages. I have a ton of friends using this app on iPhones or other Android devices and they aren't having problems at all.

 

[PeteSeiler2010]

I have emailed the developer and he states that it works perfectly for him on his phone, whether or not that is true, I am not sure.

 

[jamezz23]

Not trying to thread jack but for some reason my hey tell doesn't get messages on time. I'll be next to a buddy and I'll get a message that he sent hours ago. Does anyone else have this issue? I just have the 2.2 froyo update, no custom roms.

 

[PeteSeiler2010]

I thought for sure HeyTell would work on Official 2.2 as well but I have the same issue your stating. Like I said though, the developer states he has no issues...I am not sure what is going to happen.

 

[jen_h]

HeyTell Support

Are you sure you contacted HeyTell support? I don't have any record of sending a "works for me" answer on a report like this...drop me another email to refresh my memory at [email protected] if you can - thanks in advance!

So! We're aware of an issue on the Galaxy S series phones (Fascinate, Epic, Captivate, Vibrant) introduced by 2.2 firmware (Samsung only, 2.2 makes HeyTell better on other phones). Symptoms appear to be spotty network reporting, media player issues (inconsistent record behavior), and the OS killing HeyTell during screen dims.

We're currently working hard to find a workaround for affected users (and trying to get more info from Samsung), but in the meantime, if you could do us a favor and email us your firmware revision number and any logs you have related to the behavior, we'd greatly appreciate it!

 

[PeteSeiler2010]

Since I had the issue with Stock 2.2 and not with Stock 2.1 I am running Stock 2.1 until there is a fix. If your asking me for logs I cannot help you there unless I put 2.2 on my phone. i am currently running HeyTell version 181, I am willing to load 2.2 and work with you and get you information, just let me know. I love this app, but my phone is kinda laggy and slow running 2.1 and I want to be running 2.2.

 

[glwilliams4]

I"m also using HeyTell on 2.2 and having quite a bit of troubles. I'd be happy to send you logs if you could explain to me how to do so. Thanks!

 

[PeteSeiler2010]

Just a little update, I finally got tired of stock 2.1 last night and decided to try out MIUI. I was pleased to find that after sending more than 10 messages back and forth, HeyTell has not failed yet.... I will be testing all day at work today, I am not sure if they updated the app or if something in MIUI allows it to work. I just thought I would update those few of you that have had the same problem as me.

 

[PeteSeiler2010]

Everything is still working fine with HeyTell, I am running MIUI Beta 6 and HeyTell is working perfectly. I did notice an update to from the market, I am hoping that could be a fix for other cutom Roms and Stock 2.2.

 

[xxsxx]

As MIUI has no samsung crap in it, it should work fine, since it seems to be a samsung issue. Runs fine on CM7 as well.

 

[jen_h]

We put a workaround into builds 1.1.3 -- that fixed it for stock, but didn't catch all of the custom ROMs, so we spun 1.1.4 - give that a whirl and it should work. If anyone runs into this issue again, shoot us an email with your model number (Menu > Profile > Email Support sends this to us, so that may be the fastest method, but also don't forget to include a description of the issue you hit).

 

[PeteSeiler2010]

Oh sweet so HeyTell should be working fine now with stock 2.2? I will test it now, thanks alot!

 

[glwilliams4]

Ever since I downloaded the update the app works great! Thanks!

 

[Ryezen]

Hey Tell Message Queue Issues

I've been having a problem for a while now where message don't come in automatically, as if they're caught up in the queue somehow. I have to exit HeyTell multiple times, manually click on the message, hit the stop and play buttons, or multiple combinations of all of these just to get a single message to play sometimes. I'm using a Samsung SGS3 with Synergy. Any way to fix this issue? Thanks much!