[Q] HTC Sensation no signal (no service) issue

[djyasirayaz]

Hi ,

i am facing no service issue with HTC sensation xe with audio beats i have tried custom roms and stock roms with no luck , did factory restore , i have s-off +root.

hboot version is 1.27
baseband : 11.76A.3504.00U_24A.3504.31_M

When i turn on the device without sim card it says "Please insert sim card" and when i put sim card it says limited service and no signal with cross on signal bar .

Please tell me what should i do to fix this issue also what do you think its a hardware related issue ?

One more thing .. when i insert the sim it pops up the available networks and when i try to register on network it says Your Sim card does not allow to connect this network.

Also when i put the phone in air plane mode i can change the network mode to GSM only and WCDMA but when airplane mode is off and radio is on i can't change those settings .

if i go to testing section by pressing *#*#4636#*#* and then i go to Phone settings i see there "WCDMA preffered" as the network mode and when i try to change it from dropdown list it doesn't allow me to change .

do you think if i flash some other radio/rom it will work ?

also what other thing can i do to figure out the issue .

Thanks Much .

 

[malybru]

Hi ,

i am facing no service issue with HTC sensation xe with audio beats i have tried custom roms and stock roms with no luck , did factory restore , i have s-off +root.

hboot version is 1.27
baseband : 11.76A.3504.00U_24A.3504.31_M

When i turn on the device without sim card it says "Please insert sim card" and when i put sim card it says limited service and no signal with cross on signal bar .

Please tell me what should i do to fix this issue also what do you think its a hardware related issue ?

One more thing .. when i insert the sim it pops up the available networks and when i try to register on network it says Your Sim card does not allow to connect this network.

Also when i put the phone in air plane mode i can change the network mode to GSM only and WCDMA but when airplane mode is off and radio is on i can't change those settings .

if i go to testing section by pressing *#*#4636#*#* and then i go to Phone settings i see there "WCDMA preffered" as the network mode and when i try to change it from dropdown list it doesn't allow me to change .

do you think if i flash some other radio/rom it will work ?

also what other thing can i do to figure out the issue .

Thanks Much .

Hi,

It seems that your radio and firmware should work for most ROMS around.
How old is your sim card?
It might be worth trying to get a new one.

 

[djyasirayaz]

Hi,

It seems that your radio and firmware should work for most ROMS around.
How old is your sim card?
It might be worth trying to get a new one.

My Sim card is new and its working on other handset so its not a simcard issue

 

[XeloOw]

Sim Card reader may be broken ?

Envoyé depuis mon HTC Sensation Z710e avec Tapatalk

 

[djyasirayaz]

Sim Card reader may be broken ?

Envoyé depuis mon HTC Sensation Z710e avec Tapatalk

No .. Sim card reader is also fine because i can still see the sim toolkit folder and when i put the sim in device it shows me a popup to select network when i try to join it fails to register on network .
also i can dial emergency numbers.
i don't think the sim card reader is broken . phone is detecting the sim but no signal .
if there is a problem with signal IC then it should not detect any network operator to choose from .. so it seems its not a hardware issue

Thanks

 

[djyasirayaz]

My Sim card is new and its working on other handset so its not a simcard issue

I have just installed CM10 rom and now phone is displaying my network operator name on the lock screen but still no signal

 

[djyasirayaz]

I have just installed CM10 rom and now phone is displaying my network operator name on the lock screen but still no signal

I just checked in secret hidden testing mode "*#*#4636#*#*" that i am getting -60dbm Signal strength i don't know if its enough to show in bar or not .. but when i try to call it says "Mobile Network not available" .

 

[sashaarora]

htc sensation xe no signal

I just checked in secret hidden testing mode "*#*#4636#*#*" that i am getting -60dbm Signal strength i don't know if its enough to show in bar or not .. but when i try to call it says "Mobile Network not available" .

Hi, have you managed to fix this issue? I have exactly the same problem with a 3 week old phone!
I called HTC to let them know and they think it is a sim problem, however, my sim is very new and is working in other phones!

I don't know what to do, I needed a new phone for school and to my dismay, it is not working!!
It was working until last week and I haven't damaged the phone at all, I am very protective over it!!!

I have read stories over flashing the phone, but I worry that I will damage it if I do so, and my parents just spent a lot of money on it for me. LOL!
My sisters' and I all got the same phone, but theirs' working fine!

Please let me know if you can help me

Thank you

 

[rzr86]

Hi, have you managed to fix this issue? I have exactly the same problem with a 3 week old phone!
I called HTC to let them know and they think it is a sim problem, however, my sim is very new and is working in other phones!

I don't know what to do, I needed a new phone for school and to my dismay, it is not working!!
It was working until last week and I haven't damaged the phone at all, I am very protective over it!!!

I have read stories over flashing the phone, but I worry that I will damage it if I do so, and my parents just spent a lot of money on it for me. LOL!
My sisters' and I all got the same phone, but theirs' working fine!

Please let me know if you can help me

Thank you

type in dialer *#*#4636#*#* and go to phone info
from there it has options for network

 

[obbe]

I seem to have the exact same problem as described above (no signal, sim card seems to be fine)
Did any of you fix this?

 

[vulja_wicked]

Had same problem on nexus s after updating from jb to ics,no signal problem...changed sim card,everything fine..

Sent from ViperS

 

[al_f]

HTC Sensation T-Mobile 4G

I think I had the same issue (as described here). While I'm not really sure which of all the tricks tried that made it work, I'd recommend trying yet another SIM. Good luck!

Edit: After all, it doesn't look like it works. My current provider claims this HAS to be related to SIM-locking.

Edit #2: Check for IMEI blocking.

 

[robertoc1]

hi guys... same problem
1 week, every night on this device (my girlfriend device)
two times i've luck and phone have signal, with a ruu. but i'd like to flash viper rom, so unlocked hboot 1.27, flash recovery 4ext, reboot in the same stock rom, and.. not signal......... same radio, same rom... only hboot unlocked e 4ext recovery
i don't understand
someone found the solution???
thx

 

[rzr86]

hi guys... same problem
1 week, every night on this device (my girlfriend device)
two times i've luck and phone have signal, with a ruu. but i'd like to flash viper rom, so unlocked hboot 1.27, flash recovery 4ext, reboot in the same stock rom, and.. not signal......... same radio, same rom... only hboot unlocked e 4ext recovery
i don't understand
someone found the solution???
thx

type in dialer *#*#4636#*#*
go to phone info and change the network to WCDMA only or WCDMA preffered or GSM only
see how it goes

 

[robertoc1]

type in dialer *#*#4636#*#*
go to phone info and change the network to WCDMA only or WCDMA preffered or GSM only
see how it goes

0 dBm in all situation
try with 2 different sim (Wind + TIM)

 

[rzr86]

0 dBm in all situation
try with 2 different sim (Wind + TIM)

is the device on S-OFF?

 

[robertoc1]

is the device on S-OFF?

yes

 

[rzr86]

yes

use getril app from playstore
it will show you the best combination of radio/ril

check this also
http://forum.xda-developers.com/showthread.php?t=1202867

 

[robertoc1]

use getril app from playstore
it will show you the best combination of radio/ril

check this also
http://forum.xda-developers.com/showthread.php?t=1202867

change 3 ril, reboot any times but nothing happens. then i go to have a breakfast and when i return after 20 minutes... i have signal!!
i don't know how, i don't if it happens by change the ril because during last week i flash many ril but nothing happens.

 

[quatrix1]

No sim no service

Hi when i boot the mobile say no sim no service , but when i go to settings / mobile networks i can choose my operator (o2 uk) , its really anoying , I have Unlocked bootloader, S OFF , ROOTED , NEW Firmware , but nothing helped , I really like this ROM can you pls help me thx .