[Q] Huawei Ascend G6-L11 - BIG WIFI ISSUES

[mirceal]

Hello,

I've just bought a Huawei Ascend G6-L11, for my wife, and I already got two issues:
1. The smallest: the power charger is defect.... I sent it in service;
2. The biggest: big WIFI issues: if I am near WIFI router (I have 2.4GHx/5GHz router), the phone sees only 2.4GHz network (why?!?), I can connect to it, no problems. If I'm moving away, few meters, no wifi signal anymore!!! With my iPhone 5s, I can see both WIFIs (2.4/5) I can connect and no problems with moving away! It's clear the WIFI module has a big issue. I installed the latest official firmware G6-L11V100R001C02B119, but no improvements.
My wife is very angry on me, that I've chosen the **** cheap phone and she wants another one.
I'm confused, I checked on Internet similar cases, but I cannot find anything (it's too young this phone!??!). I found wifi issues on other Huawei phone, but nothing about Ascend G6.
Probably the wifi module is defective, I cannot find any explanations, but I think I don't have time anymore to go again in service . I have to buy something else.

Does anybody experience similar issue? It would be a great help for me.

BR,
Mircea

 

[Rasec2002]

It looks like a defective phone.

I`ve got an Acend G6 4G and I have no wifi problems at all. It connects in every place in my flat.

Try with another wifi network and if the problem persists, consider sending the pone to technical service.

Regards.