[Q] i get official lollipop and now i cant disable the mobile data

[radhames562]

Hi there
I have a galaxy note 3 from Verizon working on claro dominicana in the dominican republic.
Im just giving you some background. It works perfectly even 4G lte, im not root user and a few days ago i install lollipop update and i love it but something weird is happening. I cant disable the data. Im on wifi at home and when i go out sometimes i want to leave the data off so the battery last longer and extend my data plan cuz im just have 1gb. And i try to use my data plan just when i need it but since im on lollipop even when i turn my data off i still getting massages from what'sapp and everything still working li a dont turn it off.

I try to hard reset my phone to see if i get fix but no.

Any opinion pliz

 

[CovXX]

Hi there
I have a galaxy note 3 from Verizon working on claro dominicana in the dominican republic.
Im just giving you some background. It works perfectly even 4G lte, im not root user and a few days ago i install lollipop update and i love it but something weird is happening. I cant disable the data. Im on wifi at home and when i go out sometimes i want to leave the data off so the battery last longer and extend my data plan cuz im just have 1gb. And i try to use my data plan just when i need it but since im on lollipop even when i turn my data off i still getting massages from what'sapp and everything still working li a dont turn it off.

I try to hard reset my phone to see if i get fix but no.

Any opinion pliz

When you turn it off are you using the status bar toggle or system settings?

 

[radhames562]

I used the notification bar toggle but i check in settings and its disabeled but still consuming my mobile data plan. I also try to disable it directly on settings but no change are made

 

[CovXX]

I used the notification bar toggle but i check in settings and its disabeled but still consuming my mobile data plan. I also try to disable it directly on settings but no change are made

Hm strange I would try factory reset

 

[radhames562]

I fix it!!!! I enter un safe mode and everything was working fine and i realized that sometging were wrong with an app and it was DU speed booster with the engine + mode active in accessibility. I turn it off and everything it's fine now.

 

[Ybrad]

Can't disable mobile data

Has anyone else solved this problem of not being able to turn off mobile data? I have turned off mobile data in settings, wiped the cache partition, turned off background data on every app, turned off the automatic smart switch, tried it in safe mode and mobile data is still on. 4G symbol is greyed out in notification bar, but data is still on. Only thing that turns it off is airplane mode, which is not good as I cannot receive calls. I have read that someone with the same ptoblem did a factory reset and it was not the solution. My phone is a not rooted Note 3 running 5.0 lollipop with no updates available. I also tried SIM cards from 2 different providers and problem persists.

 

[andyscream33]

I have the same problem too

Has anyone else solved this problem of not being able to turn off mobile data? I have turned off mobile data in settings, wiped the cache partition, turned off background data on every app, turned off the automatic smart switch, tried it in safe mode and mobile data is still on. 4G symbol is greyed out in notification bar, but data is still on. Only thing that turns it off is airplane mode, which is not good as I cannot receive calls. I have read that someone with the same ptoblem did a factory reset and it was not the solution. My phone is a not rooted Note 3 running 5.0 lollipop with no updates available. I also tried SIM cards from 2 different providers and problem persists.

I used to have the same problem until I installed another ROM in my phone, in this case, PHRONESIS.
I never found how to solve it.