[Q] Installing Drivers in Windows 8

[mibikin]

Please someone has to be able to help me! My phone as of three days ago, HTC One X, had drivers working completely fine. As of a couple of days ago my computer has just stopped seeing my phone! Whenever I try to install the drivers, I get an error that says "Windows tried installing the driver but failed. The request is not supported." I've searched everywhere and have not been able to find a solution. I was just trying to copy files between my computer and phone but I couldn't do it. I'm sorry if this is the wrong area, but it is a Windows 8 machine with this issue. The thing that baffles me is the same exact drivers work on my Windows 8 laptop. I have a screenshot attached of the error, as well.

 

[GoodDayToDie]

Please note that XDA-Devs is not a tech support forum. Unless you were doing some kind of hacking on your PC (or phone) that you would expect us to understand but not a more traditional environment, this is not a good place to ask such questions.

With that said, the first thing I'd try is completely purging the phone's drivers from the PC (uninstall them, and remove the files), preferably while the phone is disconnected. You can do this in Device Manager. Then, reboot the PC. After reboot, re-connect the phone and see if you can get the drivers to work now.

 

[mibikin]

Please note that XDA-Devs is not a tech support forum. Unless you were doing some kind of hacking on your PC (or phone) that you would expect us to understand but not a more traditional environment, this is not a good place to ask such questions.

With that said, the first thing I'd try is completely purging the phone's drivers from the PC (uninstall them, and remove the files), preferably while the phone is disconnected. You can do this in Device Manager. Then, reboot the PC. After reboot, re-connect the phone and see if you can get the drivers to work now.

Sorry about that, but I'll try that.

Sent from my HTC One X using xda app-developers app