[Q] issue unlocking bootloader

[hopefullyfixed]

I have non-booting xt890 from South America (bought used in Europe, I think originally Argentina).

The phone stopped booting past the M logo (no idea why, it just started one day) so I tried to flash a stock Rom using RSD lite. It now boots to fastboot mode with "Fastboot Mode: Flash Failure"

I can access the phone using fastboot with "Minimal ADB and Fastboot". I want to unlock the bootloader so I can install a recovery and then flash Cynagonmod or another ROM or something to see if I can fix the phone.

I used the tool on the Motorola site and I get an error "Your device does not qualify for bootloader unlocking". I emailed the support but got no response.

Is this correct? If I run "fastboot getvar all" I get:
(bootloader) version-bootloader: 0x2025
(bootloader) product: smi
(bootloader) secure: yes
(bootloader) rom-key: motorola-key
(bootloader) model-id: 0268
(bootloader) cid: c
(bootloader) version: 0.5
(bootloader) uid: [redacted]
(bootloader) max-download-size: 104857600
(bootloader) emmc-size: 8GB
(bootloader) qe: qe 0/0
(bootloader) unlocked: no
(bootloader) is-warranty-void: no
(bootloader) ifwi: 42.26
(bootloader) cpu: Intel(R) Atom(TM) CPU Z2480 @ 2.00GHz
(bootloader) kernel: droidboot
(bootloader) battery: capacity: 62, voltage: 3884375, temperature: 310
(bootloader) modem-status: secure
all:
finished. total time: 0.371s

 

[Shinobu-Kenji]

try to flash the ORIGINAL STOCK ROM of your Ri (the one that came's with the phone) with RDS Lite 6.1.5 and them unlock the bootloader to flash any other rom

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