[Q] Kindle Fire 2nd gen charging problem

[Pariah_333]

Hi guys. First off let me say that I'm really sorry that my first post here is one asking for help but I have read over the forums and several other places and I'm totally stuck. Here is the issue. I have a 2nd gen Fire (not rooted) that just will not charge. I have replaced the usb port twice thinking that it was just a bad jack the first time but it didn't get me anywhere. Everything else works fine. The pc sees it. I can transfer files to it with no problems. The indicator says that it is charging but the battery just keeps going down even when it's plugged in and in sleep mode. I have tried multiple chargers that I know work even the rapid charger(9v) gets it nowhere. I have a second kindle that I have used to check the battery so I know it isn't the problem. Also something of note is that no matter what charger I am using at the time the Kindle still reports that it's a "low power charger". Like I said the Kindle thinks that it's charging but it isn't. I have tried rebooting and factory restore several times but it's getting me nowhere. Any help with this would be very much appreciated. Thanks

 

[sd_shadow]

Wrong forum.
I've requested that this be moved to Kindle Fire 2 Q&A, Help and Troubleshooting
but you should post current system version to be sure what kindle you have.

 

[Pariah_333]

Wrong forum.
I've requested that this be moved to Kindle Fire 2 Q&A, Help and Troubleshooting
but you should post current system version to be sure what kindle you have.

I'm sorry about that. I didn't realize that I put this in the wrong section. It's a D01400 running 10.4.8_D026_4848320. Thank you very much for your response.

 

[sd_shadow]

I'm sorry about that. I didn't realize that I put this in the wrong section.

no worries happens every day.

It's a D01400 running 10.4.8_D026_4848320. Thank you very much for your response.

i pretty sure that D01400 (or D01E) is original Kindle Fire

if it still will boot up
look at the serial number - Settings > More > Device.

D01E------Kindle Fire 1st Gen
D026------Kindle Fire 2nd Gen
D025------Kindle Fire HD 7" 16GB
D059------Kindle Fire HD 7" 32GB
B0C9------Kindle Fire HD 8.9" 16GB
B0CA------Kindle Fire HD 8.9" 32GB
B0CB------Kindle Fire HD 8.9" 4G LTE 32GB
B0CC------Kindle Fire HD 8.9" 4G LTE 64GB

---------- Post added at 02:26 PM ---------- Previous post was at 02:11 PM ----------

you can see from software version that it is D026------Kindle Fire 2nd Gen

 

[stunts513]

maybe something on the board is bad? Or the battery itself, but i don't think the charging status should report a low power charger when the battery is bad but i have never had to chagne the battery out to find out. It does this on other roms besides the stock os?

 

[Pariah_333]

maybe something on the board is bad? Or the battery itself, but i don't think the charging status should report a low power charger when the battery is bad but i have never had to chagne the battery out to find out. It does this on other roms besides the stock os?

@ sd_Shadow
Thank you for pointing that out. I honestly never knew thats how you can tell the difference between first and second gen. I always looked at the charging port but thats not exactly fool proof.
@stunts513
The battery seems to be good since I'm able to take it out and charge it in my wife's kindle. I have never tried any other roms. I have been trying to keep this one stock but if changing the rom might help I would be willing to do it.

I just noticed something else that seems very odd to me. Yesterday afternoon I shut it down completely (hold the power button for 20 seconds) while connected to the 9v charger and checked on it again after about 5 hours and it did manage to put a %66 charge on it. I shut it down using the regular os prompt and left it plugged in over night while I was at work. When I got home this morning and booted it up (mind you this is after 9 hours) it was still at %66. I just tried a hard shut down again a little while ago and I'm going to check on it again in about an hour to see if this means anything or was just a fluke. Thanks a lot for your responses guys. I really do appreciate it.