[Q] Latest Google Wallet Update Breaks Tap and Pay

[slinkeril]

Hello,
I just updated my Google wallet app, and now my tap and pay no longer works. Have tried reboots, uninstalls/reinstalls. Has anyone had this issue or know how to fix it ?!?!

 

[Captain_Throwback]

Hello,
I just updated my Google wallet app, and now my tap and pay no longer works. Have tried reboots, uninstalls/reinstalls. Has anyone had this issue or know how to fix it ?!?!

It's not Wallet that broke this; it's Sprint with the latest OTA. It can only be fixed if you're rooted.

 

[slinkeril]

It's not Wallet that broke this; it's Sprint with the latest OTA. It can only be fixed if you're rooted.

I will have to disagree with you.
I have had no OTA updates in months on my particular phone. the wallet app was working fine last week, including tap and pay. My app updated, late morning (after i already used it to buy a coffee) and that afternoon tap and pay no longer works at the same location i used it 4 hours earlier. Additionally i tried it at 3 other consoles including vending machines where i work that always work.
There was no OTA in that time frame just an app update. Also i called Google Wallet support, and after 20 minutes of convincing them it was not my battery and case blocking the signal. She admitted it to be a widespread problem with other users. I simply want to know if there is a way to get the functionality back. The app itself no longer has any tap and pay options like it used to in the menus and setting.

 

[Captain_Throwback]

I will have to disagree with you.
I have had no OTA updates in months on my particular phone. the wallet app was working fine last week, including tap and pay. My app updated, late morning (after i already used it to buy a coffee) and that afternoon tap and pay no longer works at the same location i used it 4 hours earlier. Additionally i tried it at 3 other consoles including vending machines where i work that always work.
There was no OTA in that time frame just an app update. Also i called Google Wallet support, and after 20 minutes of convincing them it was not my battery and case blocking the signal. She admitted it to be a widespread problem with other users. I simply want to know if there is a way to get the functionality back. The app itself no longer has any tap and pay options like it used to in the menus and setting.

If you're not on the latest software (3.17), then it should still work. Just clear account data in the new app, and the tap and pay option should return. I've been using tap and pay in the new updated app with no issues.