[Q] Loose Screen?

[RickCain]

Is anyone having a problem with the screen, well the phone, clicking when you touch the corners? Over the past few days it seems like the actual phone and back cover are not connected tightly resulting in a click sound and feel when typing on the keyboard. I have tried to re-seat the back cover with no luck. I am going to try and get an exchange today but the whole design around a uni body phone worries me long term.

 

[Xcor3]

I've posted the same thing and you're not alone. What you can do is put a paper inside the case and it'd resolve your problem for now

Sent from my HTC Sensation 4G using XDA App

 

[Utorrent76]

You need to return that **** asap!

Sent from my HTC Feeling.

 

[darkdelusions]

There appears to be some build quality issues with some devices out there last night I discovered that vibrate doesn't work on my phone.

 

[mcp2009]

check out my 1st and 2nd post in this thread just called T-Mobile and they're overnighting my phone, I love this phone but this is the first phone I had to exchange twice

 

[darkdelusions]

Mcp,

Unfortunately I have to go threw hell to get mine replaced since my wife is an employee.

 

[kvn0077]

Bad vibrations... lol

I noticed on mine the vibration is very mild compared to say the MyTouch 4G.

 

[idanfima]

Is anyone having a problem with the screen, well the phone, clicking when you touch the corners? Over the past few days it seems like the actual phone and back cover are not connected tightly resulting in a click sound and feel when typing on the keyboard. I have tried to re-seat the back cover with no luck. I am going to try and get an exchange today but the whole design around a uni body phone worries me long term.

I have it to, actually dont know if I should take it so seriously.
Yhe it clicks a little but nothing serious.

 

[mike2518]

Yup, my one day old sensation also clicks and make that noise when I press on the bottom right of the screen, just like yours. Also, the capacitive buttons are unevenly lit. This is my second unit, and I am very disappointed. I returned the first one because of a wacky battery. Build quality on that one was perfect. I might return this unit also.

Any other folks with the same issue?

Sent from my HTC Sensation 4G using XDA Premium App

 

[mcp2009]

Mcp,

Unfortunately I have to go threw hell to get mine replaced since my wife is an employee.

Just called walmart and they're out of stock and I can only return/exchange at that walmart I would just return it and go to another store but its more expensive. Guess I'll call tomorrow and do a warranty claim

 

[mike2518]

Just called walmart and they're out of stock and I can only return/exchange at that walmart I would just return it and go to another store but its more expensive. Guess I'll call tomorrow and do a warranty claim

How would you know if T-Mobile would do the warranty claim with a new device?

Sent from my HTC Sensation 4G using XDA Premium App

 

[exc4lib3r]

i got the same problem.. didnt think it was a big deal.. im more concerned about data issues and root.. got mine on craigslist so i cant exchange right? i would have to take it up with htc correct?

 

[vvilliamm]

when you exchange it.. do they charge you again?

i sent in my phone and they ordered me a new phone i received a charge of 291 dollars ontop of the previous 280

 

[mcp2009]

How would you know if T-Mobile would do the warranty claim with a new device?

Sent from my HTC Sensation 4G using XDA Premium App

I already talked to them and they were ready to overnight the replacement phone but they said they couldn't because I'm in my buyers remorse period

 

[Glotzeulor]

the bottom right corner seemed loose for me too, but i din't care that much and now, after using it for about 2 weeks it fits tight. don't know what happened.

 

[B-Man2005]

anyone with loose buttom right corner and now its tight ???

what did you do ??

mine is loose too !!!

thats my second unit too... the first one made crackling noises when typing messages. this one is better ... but with loose corner !!!

 

[xnifex]

mine is more like a loose right side. you can physically feel the screen go in to the back cover

 

[mike2518]

mine is more like a loose right side. you can physically feel the screen go in to the back cover

Yes, my first unit was flawless, I would have kept it if not for the wacky battery. This one annoys me every time I press on the right lower portion. I'm weighing my options, I only have 3 days left to exchange/return it to walmart

Sent from my HTC Sensation 4G using XDA Premium App

 

[xXJohnXx]

Got the same problem.
Tomorrow i am gonna switch back covers and see if it is the issue.
I think when you take the back cover of to many times the right side will show this problem.

Greetz.

 

[umd]

Happens to my phone as well only if I press the right point. That sounds come from the battery. Pull the backcover and press on the battery then you'll hear some clicks. But I couldn't figure out how to solve that. Even putting paper didn't help.