I have been having the issue where Google talk looses connection to the server repeatedly. I have to go back to the main gtalk screen to get it log back. I had this problem on Cog 4.5.3 and continuing on CM7, which I flashed today (nightly 181). This seems to be the only issue. I have search around the forum and the interwebz and have yet to find any actual solution to this problem. Any help from the XDA crew would be greatly appreciated!
[Q] Lost connection to server: Problem with Talk
- Thread starter bigmik1021
- Start date
I am using an Atrix 4g, CherryPi build, and this same problem recently started for me over this past weekend. Before that, it was working fine, but for some reason, it now loses connection to gtalk everytime I back out of the app. Hopefully someone can find a solution.
I'm having this issue since Friday December 2nd.
Everything works fine over Wi-Fi but when I'm connected to AT&T 3G network the Google Services keep loosing connection and then reconnect.
It is not only Google Talk, it is all Google Services including Google Voice and GMail - now I get my messages late and sometimes I have to manually refresh to get new messages.
It is happening on my phone that runs CM7.1 and my wife's phone that runs CM6 and never been updated since December last year.
No settings were changed on either phone but both of them started having this problem last Friday.
I spend half an hour on the phone with AT&T technical support but they were useless and just said they have opened a case and will investigate.
Moreover, sometimes Gmail over IMAP was not available ("cannot connect to server") and Chase bank app could not connect to Chase server either
The problem still exists today for the 4th day.
Again, everything works 100% perfect over my home wi-fi connection, so there is clearly no phone or ROM problem.
Are you guys all on AT&T network or are you with other carriers and countries?
I am going to an AT&T store today to test a phone on display.
BTW, my phone is Samsung Captivate (Galaxy S), rooted, running CM7.1
I personally believe that AT&T is having problem with their APN.
My brother has SGSII and he is using a different APN that is only available to customers that have newer "4G" (HSDPA+) phones.
When he switched to "wap.cingular" he had the same issue in GTalk.
But he has no problem with Google Services using AT&T's new APN:
APN: phone
instead of "wap.cingular"
But this is only available to HSDPA+ customers. I cannot switch to this APN.
Everything works fine over Wi-Fi but when I'm connected to AT&T 3G network the Google Services keep loosing connection and then reconnect.
It is not only Google Talk, it is all Google Services including Google Voice and GMail - now I get my messages late and sometimes I have to manually refresh to get new messages.
It is happening on my phone that runs CM7.1 and my wife's phone that runs CM6 and never been updated since December last year.
No settings were changed on either phone but both of them started having this problem last Friday.
I spend half an hour on the phone with AT&T technical support but they were useless and just said they have opened a case and will investigate.
Moreover, sometimes Gmail over IMAP was not available ("cannot connect to server") and Chase bank app could not connect to Chase server either
The problem still exists today for the 4th day.
Again, everything works 100% perfect over my home wi-fi connection, so there is clearly no phone or ROM problem.
Are you guys all on AT&T network or are you with other carriers and countries?
I am going to an AT&T store today to test a phone on display.
BTW, my phone is Samsung Captivate (Galaxy S), rooted, running CM7.1
I personally believe that AT&T is having problem with their APN.
My brother has SGSII and he is using a different APN that is only available to customers that have newer "4G" (HSDPA+) phones.
When he switched to "wap.cingular" he had the same issue in GTalk.
But he has no problem with Google Services using AT&T's new APN:
APN: phone
instead of "wap.cingular"
But this is only available to HSDPA+ customers. I cannot switch to this APN.
Last edited:
I'm with you guys. I noticed today that I would lose my data connection when using many different Google services. Talk, GMail, and YouTube all cause my to lose my data connection (bars go grey from the normal blue, meaning I can make calls and do SMS, but I have no data connection).
Google Talk:
As long as I am on the main screen, I am connected and can see who is online and offline. As soon as I click on a person's name, I start to lose my connection. Occasionally I can get a message out before I lose my data connection, most of the time I can't.
GMail:
Messages come in on a LONG delay over mobile data, and when I am in the GMail application, I lose my data connection.
YouTube: The app loads, I can search for videos, I can even choose videos, but they will never load. I lose my data connection until I back out of Youtube.
All of this works just fine over Wifi.
Anyone have any additional information for us? When I noticed the problem, nothing had changed on my phone for weeks (I'm running Atrix CM7 nightly 20, which was released back before Thanksgiving). Tonight I did a full wipe in fastboot and reinstalled everything from scratch, and I have the same problem.
DK
P.S. I am on AT&T in Massachusetts.
Google Talk:
As long as I am on the main screen, I am connected and can see who is online and offline. As soon as I click on a person's name, I start to lose my connection. Occasionally I can get a message out before I lose my data connection, most of the time I can't.
GMail:
Messages come in on a LONG delay over mobile data, and when I am in the GMail application, I lose my data connection.
YouTube: The app loads, I can search for videos, I can even choose videos, but they will never load. I lose my data connection until I back out of Youtube.
All of this works just fine over Wifi.
Anyone have any additional information for us? When I noticed the problem, nothing had changed on my phone for weeks (I'm running Atrix CM7 nightly 20, which was released back before Thanksgiving). Tonight I did a full wipe in fastboot and reinstalled everything from scratch, and I have the same problem.
DK
P.S. I am on AT&T in Massachusetts.
Last edited:
Here is what I did as a temporary workaround.
I gave AT&T my brother's SGS II IMEI and told them that this is my new phone.
After the new IMEI was posted to my profile the data plan code has changed from SMT2GB to HSSMT2GBH
This way I have gained access to AT&T's new gateway (APN: phone).
With this gateway I have a stable connection to Google Services and the GTalk works perfectly, no jumping in and out.
The only problem is that I tried so many options but I could not setup the access point for MMS.
I don't usually use MMS anyway, so no big deal to me.
I consider it as a temporary workaround, hoping that AT&T is going to fix their wap.cingular anytime soon. It's been 4 days so far. And every technical support rep I spoke to says that he/she never heard about this problem before and this was their first time ...
---------- Post added at 05:09 AM ---------- Previous post was at 05:03 AM ----------
P.S. I have visited an AT&T Retail Location today and tested a few 3G phones they have on display - same problem detected.
(Woodbridge, New Jersey)
I gave AT&T my brother's SGS II IMEI and told them that this is my new phone.
After the new IMEI was posted to my profile the data plan code has changed from SMT2GB to HSSMT2GBH
This way I have gained access to AT&T's new gateway (APN: phone).
With this gateway I have a stable connection to Google Services and the GTalk works perfectly, no jumping in and out.
The only problem is that I tried so many options but I could not setup the access point for MMS.
I don't usually use MMS anyway, so no big deal to me.
I consider it as a temporary workaround, hoping that AT&T is going to fix their wap.cingular anytime soon. It's been 4 days so far. And every technical support rep I spoke to says that he/she never heard about this problem before and this was their first time ...
---------- Post added at 05:09 AM ---------- Previous post was at 05:03 AM ----------
Full wipe (or clear data, clear cash, etc.) won't help here, this is clearly AT&T's problem. But I was about to do the same before I found out that my wife's phone acts exactly the same way. This saved me from setting up my phone from scratch
P.S. I have visited an AT&T Retail Location today and tested a few 3G phones they have on display - same problem detected.
(Woodbridge, New Jersey)
Last edited:
OK, guys. The problem is gone this morning.
I have a stable connection to all Google Services through "wap.cingular" APN.
Congradulations AT&T, it took 4 days to fix the problem ...
I have a stable connection to all Google Services through "wap.cingular" APN.
Congradulations AT&T, it took 4 days to fix the problem ...
Ha, if I had found this thread yesterday it would have saved me several ROM installs. Oops
AT&T
Just a little update, if anyone would read this thread.
In February-March AT&T had the same problem with wap.cingular again and other APN had no problem.
Googel used to sing in and out all the time and quite a few websites were not loading at all giving me a message "page cannot be found"
Speaking to an AT&T rep was useless as always.
The first guy told me AT&T cannot guarantee 100% access to the internet at all times and there is nothing they could do about it.
Second guy called me a few times, he even tested a phone (or at least he said so) and did not find any problem. Then he called me back again and wanted me to do a factory reset. I told him I'm not doing it, peroid. My wife's phone does the same this and so does my old LG Incite with STOCK windows 6.1. I also told him that I'm not using their AT&T stock bloatware, since I told him that he started to push to the point that my problem was with unsupported OS and this was not AT&T's problem. I told him that I pay AT&T for SERVICE and not for the phone support and repeated that the other two devices have the same problem. I told him I'm not an average lamer-user, therefore he can't give me all that BS. He had nothing to reply but only promise to call me back WHICH NEVER HAPPEND.
Yes, he never called me back.
But next day the problem was gone. Maybe they found the problem and he was embarassed to call me back? Maybe the problem was gone by itself like it started. I don't know.
But it's all OK now since then.
Last week I flashed ICS 4.0.4 and now the phone is even faster and only better!
Just a little update, if anyone would read this thread.
In February-March AT&T had the same problem with wap.cingular again and other APN had no problem.
Googel used to sing in and out all the time and quite a few websites were not loading at all giving me a message "page cannot be found"
Speaking to an AT&T rep was useless as always.
The first guy told me AT&T cannot guarantee 100% access to the internet at all times and there is nothing they could do about it.
Second guy called me a few times, he even tested a phone (or at least he said so) and did not find any problem. Then he called me back again and wanted me to do a factory reset. I told him I'm not doing it, peroid. My wife's phone does the same this and so does my old LG Incite with STOCK windows 6.1. I also told him that I'm not using their AT&T stock bloatware, since I told him that he started to push to the point that my problem was with unsupported OS and this was not AT&T's problem. I told him that I pay AT&T for SERVICE and not for the phone support and repeated that the other two devices have the same problem. I told him I'm not an average lamer-user, therefore he can't give me all that BS. He had nothing to reply but only promise to call me back WHICH NEVER HAPPEND.
Yes, he never called me back.
But next day the problem was gone. Maybe they found the problem and he was embarassed to call me back? Maybe the problem was gone by itself like it started. I don't know.
But it's all OK now since then.
Last week I flashed ICS 4.0.4 and now the phone is even faster and only better!
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