[Q] Low battery - touch screen not respond

[p1ceus]

Hello guys, I just noticed strange bug/behaviour. If my battery is around 10%, touch screen is not respondig as it should (also touch buttons). I have to tap like 10 times on some tile to open it and then tap another 10 times on back button or home button to jump of from app. As soon as I connected the charger, phone is behave normal, like new

Does somebody else notice the same behaviour or its just me?

P.S. Tried to reboot phone twice. Battery saver was off.

 

[drupad2drupad]

Hello guys, I just noticed strange bug/behaviour. If my battery is around 10%, touch screen is not respondig as it should (also touch buttons). I have to tap like 10 times on some tile to open it and then tap another 10 times on back button or home button to jump of from app. As soon as I connected the charger, phone is behave normal, like new

Does somebody else notice the same behaviour or its just me?

P.S. Tried to reboot phone twice. Battery saver was off.

Can you check under settings -> applications -> Background tasks?

It more looks like plenty of apps are trying to sync up or use the resources. I might be wrong, but this did happen to me even at about 55% battery. But not as bad as 10 taps. I just felt the app launching was a lil slower than normal when I had ample background tasks.

 

[p1ceus]

Didn't know about "Background tasks", thanks
Currently I have only "HTC Hub" there. I will go and check this setting next time when I occur this problem.
But anyway, shouldn't reboot kill all background apps?

 

[drupad2drupad]

Didn't know about "Background tasks", thanks
Currently I have only "HTC Hub" there. I will go and check this setting next time when I occur this problem.
But anyway, shouldn't reboot kill all background apps?

Reboot surely will kill all background apps. But these background apps are different to other OS. They are those that will 'start on boot'. So after reboot just in few seconds, they will get to their business as usual.

I love this 'background' task feature! No other OS does it so efficiently as Windows.

The good thing is if you check that place often, you will know what apps are 'going to run'. It doesn't mean they are running all the time. It tends to indicate the capability of them to run.

So as you said you just have HTC Hub, which is same on mine. However, when you to go 'advanced' option on that same page, you will see a list of greyed out apps that are going to run in background and you can't kill them. Reason being these apps need to be told about not running in background by entering them individually.

See if that greyed out list has some huge apps. I downloaded this gMaps thing from market and although I just looked for maps once (a day ago) since then, it's been running. It's because it kept on looking for my GPS co-ordinates. Now that dint freeze my phone (1.5 Ghz, I know!) but it drained battery quicker. Changing attributes within the app, removed it from greyed list and happy days!

In a nutshell, very intelligent task management. You can choose what can run and can't run while your screen is off! + you get benefit of battery saver option if you use that so you can choose who can connect to 3g network and who can't while you are not looking at your screen!

PS: whole point of that long post was : Most likely it's not a background task that's hogging your processor, but it's worth looking under advanced and you might know what app was it.

 

[p1ceus]

Hey, that was a long post Thanks for clarifying. I just checked Advanced tab and there are only HTC hub and some Media something (I have it in Czech so don't know the exact name in english)
Anyway I will keep my eye on that menu and in case of any issue I will check it and we will see

 

[p1ceus]

OK guys, here is the update. It's still happening :/ Everytime battery drops under 10% phone cannot be almost used. I have to tap everything 10 times to get it done. Checking background task was not helpfull, only HTC Hub is running (even if I kill it its the same).
So...I don't know...maybe its a bug (some power-saving feature thats is not configured properly?). I was used to behaviour when my mobile works even with no battery left like fully charged. No change in behaviour...

 

[drupad2drupad]

OK guys, here is the update. It's still happening :/ Everytime battery drops under 10% phone cannot be almost used. I have to tap everything 10 times to get it done. Checking background task was not helpfull, only HTC Hub is running (even if I kill it its the same).
So...I don't know...maybe its a bug (some power-saving feature thats is not configured properly?). I was used to behaviour when my mobile works even with no battery left like fully charged. No change in behaviour...

As a last resort - try a hard reset. I've got many issues fixed that way.

However, can I ask how closer to the release did you get this phone? Here in the UK there seems to be two separate batches dispatched. One which was at the release - which is buggy batch. I got my new phone sorted from someone I knew at the store and so far not a single problem from the earlier handset is seen. Battery is drastically better too (it was better on earlier one already, but this is very pleasing!)

Try hard reset, if that doesn't solve it, I would recommend to swap it if you can.

 

[silencer_]

Hello everyone,

I am facing the exact same issue on my HTC Titan - when battery is low (battery saver turns on), touchscreen becomes unresponsive. This is very annoying since it usually happens when i get an incoming call and i cannot answer it.
Did anybody try hard-resetting the phone in order to solve this issue?

Thanks for the answers!

Regards

 

[dr.alkaiser]

Hello there... I have the same problems too. I don't try to do hard rest for my titan. It is very annoying for me. Also some time my touchscreen becomes unresponsive even the battery charging is more than 50%...

 

[doesntexist]

Yeah, I get this issue too, it makes the phone unusable until you get to a charger. I find that it comes in stages, it sometimes is really bad then works for a few seconds, then stops again.

I have checked all my background tasks and nothing is really running.

 

[MaruFas]

I have this issue too. I got this phone only yesterday, and when my battery reached 10%, touchscreen became unresponsible.

 

[drupad2drupad]

Guys I think I've mentioned this in the FAQs thread, but ..

Everyone with this issue - please tick the box under battery saver, where it says 'automatically start.... '

If you phone goes below 25% without battery saver ON, it will lag/freeze - the screen response.

However with battery saver on, you will be able to use it till you go below 5% or even 3% when it gives you the 'critical battery' warning.

This is HTC screwing with us!

 

[also1989]

mine has the completely opposite problem!! when the phone is charging, the screen becomes very unusable, in ex. i press the phone tile, the screen registers my tap, but it understands that i pressed the tile below or next to the one i really pressed. or i happen to scroll down or up, the phone hesitates for a second and then scrolls but it is very jumpy and jittery, unlike normal use. some times it doesn't even register my taps 2 or maybe 3 times in a row!!

the only workaround i've found is not to use the phone when charging

is this happening because of a faulty charger, maybe the phone is experiencing a short circuiting situation??
(i forgot to mention that i have the phone only for a week!!)
thanks

 

[doesntexist]

Guys I think I've mentioned this in the FAQs thread, but ..

Everyone with this issue - please tick the box under battery saver, where it says 'automatically start.... '

If you phone goes below 25% without battery saver ON, it will lag/freeze - the screen response.

However with battery saver on, you will be able to use it till you go below 5% or even 3% when it gives you the 'critical battery' warning.

This is HTC screwing with us!

I have battery saver enabled and even with the heart icon in the info bar at the top, the screen is still unresponsive.

 

[xheroxkefx]

Same here! i thought it was just my device that was dead or something, even since it's only 2 months old!

 

[doesntexist]

I did a hard reset and it solved the problem, it must have been something messing it up.

 

[iPriDvI]

Nope...I have tried Hard Rests...ROM Changes etc...but its still the same problem..

Does anyone here think its a hardware problem ? or something else?

Any geek suggestion would be helpful

 

[dequint]

Send it back to htc, let them repair it?

Sent from my HTC using Board Express

 

[LotsOfCrap]

Hi, I also have a problem with non-responsive screens but only in specific areas and doesn't have to be 10% percent or lower.

Ex: It happens only when the keyboard is up and the buttons on the bottom are very difficult to press!

I'll provide pictures soon

------------
Phone: HTC Titan X310e
Custom rom: Dynamics 2.0b full unlock 7.10.8862 (ultrashot)

 

[pmdci]

Hello guys, I just noticed strange bug/behaviour. If my battery is around 10%, touch screen is not respondig as it should (also touch buttons). I have to tap like 10 times on some tile to open it and then tap another 10 times on back button or home button to jump of from app. As soon as I connected the charger, phone is behave normal, like new

Does somebody else notice the same behaviour or its just me?

P.S. Tried to reboot phone twice. Battery saver was off.

That happened to me today. Then I did a hard reset and now my phone won't go past the carrier logo (the one after the HTC logo, and before the windows Phone logo)