[Q] Lumia 800 NCS problem.help me pls

naniak

New member
Jun 4, 2013
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0
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i'm trying to reinstall my lumia 800 firmware/OS (not sure which one) using NCS but i cant..
what i did
1. press volume up
2. insert USB
3. phone vibrates, i let go of volume up
4. 3 beeps from pc
5. phone vibrates and 3 beeps from pc loops for about 3 times
6. phone starts normally

did seveneighter once..help me to fix my phone pls
 
Last edited:

FlavioV

Senior Member
Jan 25, 2013
359
264
83
Why are you doing these steps? All you need is:
1. Run NCS/Product Support Tool.
2. Plug in your device and leave it at the home screen. NCS must recognize it.
3. Download fw and/or use Recovery option.

If you want the most recent fw you may go with Nokia Software Updater for Retail instead of NCS. It's the only tool which may download fw without any login. :)