[Q] M8 International stock, frequently crashing

[Fyretb]

Hi,

I bought my m8 international about 2 months ago. It was working fine up to now, with an occasional crash and reboot (4 times since I have it). Since yesterday evening it has crashed and restarted about 20 times. I have no idea what has changed and there seems to be no consistent reason for the crash. I tried to restore to factory settings and even clear the SD card, but on the first reboot it crashed when I was entering my sim unlock code.

I rooted all my previous phones but did not try it on this one yet, so it is completely stock.

Is there a way to find out what is causing the crashes without having root?

thanks for your replies.
Fyretb

 

[gsmyth]

Hi,

I bought my m8 international about 2 mpnths ago. It was working fine up to now, with an occasional crash and reboot (4 times since I have it). Since yesterday evening it has crashed and restarted about 20 times. I have no idea what has changed and there seems to be no consistent reason for the crash. I tried to restore to factory settings and even clear the SD card, but on the first reboot it crashed when I was entering my sim unlock code.

I rooted all my previous phones but did not try it on this one yet, so it is completely stock.

Is there a way to find out what is causing the crashes without having root?

thanks for your replies.
Fyretb

I take it you have updated the firmware via OTA's? I had a similar experience when I first got my M8 (a couple of weeks ago), it would reboot randomly several times a day, tried factory resetting and it didnt help. I installed the prompted OTA's and running 4.4.3 which fixed it. Was a bit annoying as I was trying to hold off updating until I seen what my options were for root/s-off etc, now I have the latest bootloader and would have to use Sunshine to s-off. Still havent rooted as everything is running great for me at the moment so happy enough.

 

[Fyretb]

I take it you have updated the firmware via OTA's? I had a similar experience when I first got my M8 (a couple of weeks ago), it would reboot randomly several times a day, tried factory resetting and it didnt help. I installed the prompted OTA's and running 4.4.3 which fixed it. Was a bit annoying as I was trying to hold off updating until I seen what my options were for root/s-off etc, now I have the latest bootloader and would have to use Sunshine to s-off. Still havent rooted as everything is running great for me at the moment so happy enough.

Yeah, installed all the OTA's, but last one was a couple of weeks ago. I just double checked, but there's nothing to update at this point.

 

[gsmyth]

Yeah, installed all the OTA's, but last one was a couple of weeks ago. I just double checked, but there's nothing to update at this point.

Are you getting the HTC error log messages when you boot up again, should appear as a notification? I got a few of these when mine was crashing, you can view the log if you tap into the notification. It will be a massive log, I tried copying and was going to paste to an email or doc but it wouldnt let me as there was too much data.

 

[Fyretb]

Are you getting the HTC error log messages when you boot up again, should appear as a notification? I got a few of these when mine was crashing, you can view the log if you tap into the notification. It will be a massive log, I tried copying and was going to paste to an email or doc but it wouldnt let me as there was too much data.

Yeah, I get those. As you say it's massive and not readable, at least not for me. I couldn't even manage copying it..