When I first read this I thought the same thing that the device had been dropped... however I have just looked closely at my own device and the same thing is happening on the sharp edge on the left hand side
My device has NOT been dropped or mistreated in any way.
"It features aircraft 6,000 series aluminum which is treated with micro arc oxidation by blasting it with 10,000 volts of energy. This gives the metal a ceramic feel and causes it to become five times harder (that’s three times stronger than stainless steel).
The shell of the HTC One S is so durable that HTC claims that it does not even need a protective case. "
LOL...i noticed some spots up there too after reading this thread and was concerned at first but the white marks could be "rubbed-away" like the marks from fingernails on the back which was shown in a lot of videos ... just try it.
So if any One S user reads this, could he/she share some experiences with the ceramic surface? Even if you do not have any problems at all. It would be nice to find out if this is just a bad product, or a common problem..
I've had mine a few days and not dropped it or anything, it seems to have started on mine though. If it gets any worse over the next couple of days I'll have to take it back, not sure what to do though as I love the phone and don't like it as much in grey/blue
As a potential HTC One S owner I'll just inject a few words into this thread.
Most of the people complaining and spouting their opinions on QA have no frigging clue about metallurgy or SCM.
I have consulted for companies that design & sell 100k-1M units. There are so many steps in the process until that phone gets to your hands (at a very low price, considering the complexity!), that the mind would boggle - and sometimes it's amazing that anything works at all, ever.
As for the coating process, I doubt that HTC mills the metal or has plasma baths in their offices. All this stuff is outsourced. And in China its hard to ensure that you get what you pay for (or specify) - Ive seen this happen with PCB laminates, components where the BOM says one thing, and a middleman will just ignore it and pocket the difference.
Maybe the base metal was a 3003 alloy instead of a 6100, maybe it was not degreased well enough, maybe some employees handled the edges, perhaps the plasma bath was too cold, or things not given enough time to warm up due to the units/hour presure from the line manager. Moreover, unless you destructively test the devices it's very hard to spot such failures unless you decided that's what you're going to look for.
Of course I would be disappointed when my One S has a chipping issue, but it seems like HTC is being responsible and has quickly acknowledged the issue, without telling the customers "you're holding it wrong"
FWIW I own a HTC Desire, a Nokia N79, SE K750 and lots of old Nokias.
Have been at a surveyor. He told me this are doubtless no scratches. And indeed I did not drop my phone. On the pictures they took you can clearly see that there are no scratches aroud the affected area, which should be there if I dropped the phone.. What I think is the my reseller will tell me I am stupid if I show those very little flaws to him
Let's hope for HTC
I have cleaned some posts from the last few pages. Some of the comments are not acceptable. Further trolling will result in a infraction/ban. Do not engage trolls, just report them and let the moderation team sort the problem. In short, dont feed the trolls!
I'm not sure about sending it back to HTC in case they do try and say I have damaged it which I KNOW I haven't. I'm inclined to wait a few more days and see if the problem becomes more widespread and HTC become more aware of the problem.
I think we should ether do a new thread or add a poll to the OP so we can gauge how many people are affected thus far.