[Q] Moto E usually drops call

[yaaraa]

Hey there !!

Service Provider : 1) Idea 2) Tata DoCoMo
3G : 1) Off 2) On

I am facing call drop issue in the MOTO E. Its not the service issue as I am using both service providers for more than 2 years without a problem.

So is there any call drop issue with MOTO E ?

Anybody else facing the same issue ? Or I got faulty phone. Please help !!

 

[jitz_]

Solution

Hey there !!

Service Provider : 1) Idea 2) Tata DoCoMo
3G : 1) Off 2) On

I am facing call drop issue in the MOTO E. Its not the service issue as I am using both service providers for more than 2 years without a problem.

So is there any call drop issue with MOTO E ?

Anybody else facing the same issue ? Or I got faulty phone. Please help !!

Yup I Got this problem but while i given my device to my brother for some times around a week he was using 1) Reliance GSM 2) Vodafone GSM. | 3G on Sim 1)

But in my Hand i didn't faced Such issue on the same Device. 1) Reliance 2) Airtel. 3G on Sim 1)
__________________________________________

So i guess that's might be service provider issue.

Solution- Go to your nearest service provider store and ask them to replace sim card with the same no. (Some sim cards are have such problems):good:

i will suggest u to change first tata docomo (because i had faced such problem in docomo earlier.)
__________________________________________
NOTE: if ur device goes freeze and lost wifi and all other network connectivity then replace your device - Device issue.

 

[mahastat]

Another culprit may be some call recording application.
It happened to my Mother's phone once.
Please, remove any such suspicious application, clear cache and dalvik and reboot. Everything should work fine.

 

[yaaraa]

Yup I Got this problem but while i given my device to my brother for some times around a week he was using 1) Reliance GSM 2) Vodafone GSM. | 3G on Sim 1)

But in my Hand i didn't faced Such issue on the same Device. 1) Reliance 2) Airtel. 3G on Sim 1)
__________________________________________

So i guess that's might be service provider issue.

Solution- Go to your nearest service provider store and ask them to replace sim card with the same no. (Some sim cards are have such problems):good:

i will suggest u to change first tata docomo (because i had faced such problem in docomo earlier.)
__________________________________________
NOTE: if ur device goes freeze and lost wifi and all other network connectivity then replace your device - Device issue.

It could be network+phone (combination) issue as I said I have used this combination of network in a different phone without any problem.

I converted the SIM to microsim by myself so it could also be the issue.

 

[yaaraa]

Another culprit may be some call recording application.
It happened to my Mother's phone once.
Please, remove any such suspicious application, clear cache and dalvik and reboot. Everything should work fine.

I checked it and did not found any recording software running.

 

[jitz_]

I checked it and did not found any recording software running.

Run Both Sim @ 2G Network Mod

 

[yaaraa]

Okay now I know...Settings - Dual sim settings - priority - voice... It solved my problem. Last two weeks not a single call was dropped.
Thank you guys for your help.:thumbup:

 

[yaaraa]

Run Both Sim @ 2G Network Mod

Man I paid for 3G so really don't wanna 2G. .. I turn on data whenever I use internet otherwise I turn it off.

Sent from my XT1022 using XDA Free mobile app

 

[jitz_]

Man I paid for 3G so really don't wanna 2G. .. I turn on data whenever I use internet otherwise I turn it off.

Sent from my XT1022 using XDA Free mobile app

Just Replace ur Device or Flash it with stock Rom _