[Q] Moto X completely stock Verizon stuck on boot screen. HELP!

galaxys3lover

Senior Member
Dec 6, 2012
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Tbilisi
Hello , I have a Moto X first gen Verizon model . Stock Bootloader locked and non rooted. It was working fine and just randomly switched off and won't completely boot back up again, It is stuck at the Boot screen with The Moto X Blue Logo . Running 4.4.4 . I tried doing a reset it didn't work. I tried going into recovery it didn't work , it comes back to the boot logo.

Any suggestions ? Please help. ?
 

JulesJam

Senior Member
Aug 9, 2014
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Hello , I have a Moto X first gen Verizon model . Stock Bootloader locked and non rooted. It was working fine and just randomly switched off and won't completely boot back up again, It is stuck at the Boot screen with The Moto X Blue Logo . Running 4.4.4 . I tried doing a reset it didn't work. I tried going into recovery it didn't work , it comes back to the boot logo.

Any suggestions ? Please help. ?
I would boot into bootloader mode and flash stock system.img and boot.img.
 
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KidJoe

Inactive Recognized Contributor
Aug 23, 2008
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Kind of dissapointed that you created a thread, asked in multiple places, and PM'd me the same question/issue. Especially considering it was 4AM eastern time when you started asking... (non of us in the USA would have been on, or well, very very few would have been on)

For those watching... I've posted a few replies and suggestions after post 191 in this thread -> http://forum.xda-developers.com/moto-x/moto-x-qa/help-thread-moto-x-question-t3032022/page8
 

galaxys3lover

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Dec 6, 2012
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Kind of dissapointed that you created a thread, asked in multiple places, and PM'd me the same question/issue. Especially considering it was 4AM eastern time when you started asking... (non of us in the USA would have been on, or well, very very few would have been on)

For those watching... I've posted a few replies and suggestions after post 191 in this thread -> http://forum.xda-developers.com/moto-x/moto-x-qa/help-thread-moto-x-question-t3032022/page8
I know , I am sorry , i was just really freaked out .. please go ahead and delete the other thread. I apologize.
Thank you so much for your patience and help. I have tried unlocking the bootloader and flashing stock firmware (both were succesfull) but the problem still remains , it is stuck on the boot screen. (earlier at the MOTO M Logo and now at Warning Bootloader unlocked screen) . There are no service centers where I Live so I can't send it to a service center , is there any last resort methods I could try ? Once again , Sorry and Thank you.
 

JulesJam

Senior Member
Aug 9, 2014
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I know , I am sorry , i was just really freaked out .. please go ahead and delete the other thread. I apologize.
Thank you so much for your patience and help. I have tried unlocking the bootloader and flashing stock firmware (both were succesfull) but the problem still remains
Did you flash using RSDLite? That is the safest thing to do. Also, did you enable USB debugging and authorize your computer?

If not using RSD lite, how are you flashing back to stock?

Also, have you tried installing Motorola Device Manager and letting it repair your phone? You get into bootloader mode and then plug your phone into your computer and start MDM.
 
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galaxys3lover

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Dec 6, 2012
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Did you flash using RSDLite? That is the safest thing to do. Also, did you enable USB debugging and authorize your computer?

If not using RSD lite, how are you flashing back to stock?

Also, have you tried installing Motorola Device Manager and letting it repair your phone? You get into bootloader mode and then plug your phone into your computer and start MDM.
I manually flashed the stock firmware with mfasboot , will try the MDM and let you know .
 

taprice

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Apr 13, 2015
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Hello , I have a Moto X first gen Verizon model . Stock Bootloader locked and non rooted. It was working fine and just randomly switched off and won't completely boot back up again, It is stuck at the Boot screen with The Moto X Blue Logo . Running 4.4.4 . I tried doing a reset it didn't work. I tried going into recovery it didn't work , it comes back to the boot logo.

Any suggestions ? Please help. ?
I've struggled with a similar issue on an XT1053, though mine already had an unlocked bootloader. Phone freaked out, shut down, and now crashes every time a few seconds after it gets to the blue logo., and goes into endless bootloops. Here for more detail -http://forum.xda-developers.com/moto-x/moto-x-qa/boot-loop-puzzle-t3080565

Since I've flashed the stock images a couple of times (which seems to work, or at least shows no errors), I think it might be a hardware or battery issue. I'll try MDM, but am not especially optimistic.

Had you installed any new apps? I had been playing a new driving game on the day it crashed, though it might be coincidence.