[Q] My Nook HD+ body and screen are a bit concave, anyone else?

[liasom]

I purchased a Nook HD+ last weekend and I've noticed that on the long dimension the screen curves a bit inward. More so on one side than the other. I carefully placed a straightedge on the surface of the screen and eyeballed it by looking at light that leaked through. Observed light shining through between the surface of the screen and the edge of the straightedge at the middle of the screen. Worst case is about 1mm. If I look down the long edge of the body a slight curve is plainly evident.

I went by the store today and looked at all the display models and a few were much worse than my HD+. Salesperson agreed with me that it was what he was seeing too. Then said, "I have one and I've never noticed that before."

Whatever! Anyone else notice this on the HD+?

I asked about a replacement. Salesperson was not eager to do that. I still have a few days to think about that. Frankly I was a bit peeved. If no one else here has observed a concave screen, I'll insist they replace and make certain to get a straighter / less concave one.

 

[TonyBigs]

I did a reflection test with my Nook HD+ screen and did not notice any distortion, the screen is flat.

However, if the battery is swelling a bit that might explain the distortion. And if the battery is swelling, I would insist on a replacement!

 

[liasom]

...if the battery is swelling, I would insist on a replacement!

Yeah, something like that is my concern, You said the screen is flat, but do you notice any curve when sighting along the edge of the body?

 

[leapinlar]

Yeah, something like that is my concern, You said the screen is flat, but do you notice any curve when sighting along the edge of the body?

Mine has no curvature of the screen, but does have a very slight concave curvature on the left side just above the hole. But that is where I put my left thumb when holding the device in my left hand, so it is probably compressed a bit from hours and hours of holding it. And now that I look again the right side has a very slight concave curvature.

I have two devices and just looked at the other one, which is older, and it has just a slight curvature on the screen and distorts reflection just a bit. And both sides bend slightly.

I hope you have not caused me to be distracted by it now. LOL.

Sent from my Nook HD+ running CM10.1 on emmc.

 

[liasom]

I have two devices and just looked at the other one, which is older, and it has just a slight curvature on the screen and distorts reflection just a bit. And both sides bend slightly.

I hope you have not caused me to be distracted by it now. LOL.

I'm going to insist on a replacement and hope I get a "newer" one.

FYI this HD+ is also one that doesn't like to boot to sd card easily, so I hope to kill two birds... BTW thanks for your work on the rom etc. and particularly for Extras.zip! :good:

 

[Jd6J0r]

I'm going to insist on a replacement and hope I get a "newer" one.

FYI this HD+ is also one that doesn't like to boot to sd card easily, so I hope to kill two birds... BTW thanks for your work on the rom etc. and particularly for Extras.zip! :good:

I don't see any curve in my display (shipped last week from bn.com). I agree, thanks for the mods & extras & warnings about what to backup and what not to do (write to system) :good:

 

[liasom]

Update

Took the concave HD+ back and got a new one as a replacement. It is "straight" BUT almost every time I tap on the screen near the N button it makes an annoying sound. AND, something else, the bezel that surrounds the screen to the left of the N button makes a snapping/popping sound if you're holding it there and then release it. Like something is not glued or assembled right. At any rate something isn't right.

Yikes, back to the store again before this Thursday and the end of the 14 days.

 

[JanSpatschek]

Took the concave HD+ back and got a new one as a replacement. It is "straight" BUT almost every time I tap on the screen near the N button it makes an annoying sound. AND, something else, the bezel that surrounds the screen to the left of the N button makes a snapping/popping sound if you're holding it there and then release it. Like something is not glued or assembled right. At any rate something isn't right.

Yikes, back to the store again before this Thursday and the end of the 14 days.

I have the same problem you are describing. I am not sure if I should get it replaced. I have already sent my NOOK back once, because of a loose bezel and a LCD issue.
Did you have luck with your third NOOK? What would you say - should I get a third one?

 

[liasom]

I have the same problem you are describing. I am not sure if I should get it replaced. I have already sent my NOOK back once, because of a loose bezel and a LCD issue.
Did you have luck with your third NOOK? What would you say - should I get a third one?

I finally got one on the third try that was satisfactory (relatively non-concave and no popping/cracking noise) and have had no problems since then. I think if you're not happy B&N should take care of that.

 

[JanSpatschek]

I finally got one on the third try that was satisfactory (relatively non-concave and no popping/cracking noise) and have had no problems since then. I think if you're not happy B&N should take care of that.

Okay, well then I will give it another try. Can I just go to the store with the receipt and get a new one? (I am still under 14 days).

Sent from my BN NookHD+ using Tapatalk 4

 

[leapinlar]

Okay, well then I will give it another try. Can I just go to the store with the receipt and get a new one? (I am still under 14 days).

Sent from my BN NookHD+ using Tapatalk 4

As long as you have registed stock you don't even need a receipt. Just go to the store.

Sent from my SCH-i705 using XDA Premium 4 mobile app

 

[JanSpatschek]

As long as you have registed stock you don't even need a receipt. Just go to the store.

Sent from my SCH-i705 using XDA Premium 4 mobile app

Okay, I was able to get a new one. It was the last one in stock. I tested it in the store and it wasn't completely flat either. They guy said, he doesn't know why - hasn't happened before. He also said, he isn't sure if BN will produce anymore. They won't get any new ones. So I took the new, bent one.
The device is working fine, just the body is slightely bent again.
Well, I will have to live with it. I don't want to send it away and maybe just get my money back, because they stopped making the HD+.

Sent from my HTC Sensation using Tapatalk 4